Casumo Casino Review NZ

Expert Review

Casumo stands out from other online casinos in New Zealand and makes it on my list of the best online casinos and best online pokies sites. It’s been around since 2012, so you can trust it’s a legitimate casino, and Casumo’s experience shows. I’m most impressed by their huge library of over 4,200 games—one of the largest collections I’ve seen in my 8 years of reviewing casinos. Casumo also offers a sportsbook where you can bet on all the popular sports, matches, and tournaments, which I find incredibly valuable, as it saves time using a single site for both gaming and betting.

I enjoyed the generous welcome bonus of $1,100 + 60 free spins when I made my first deposit. Casumo is also great for beginners, with a user-friendly interface, live chat support, and convenient payment options for Kiwis. Learn more about Casumo’s security, banking methods, and bonuses in my full review.

Games: 10/10

When it comes to games, Casumo gets a perfect score. I’ve reviewed hundreds of online casinos (and played at many more), and Casumo is my top pick for New Zealanders. With over 4,200 games, including more than 3,000 slots, hundreds of table games, blackjack, roulette, and live dealer games, the variety is impressive. To give you an idea of the range: if you played ten different games every day you’d still have plenty left after a year!

I played about 100 different games for this review, using my desktop, iPad, and mobile, and was happy with how well they ran on all devices. The games loaded quickly, fit the screens perfectly, and the interfaces were easy to navigate—especially for beginners. Even on an old laptop, the games ran smoothly, thanks to great optimisation.

The graphics were fantastic and kept me entertained for hours. Another great feature of Casumo is the demo option for most games, allowing you to try them without spending any money. You can even do this without signing up—just click on a game, and you’ll be given play money to start.

When I looked into the gaming companies behind Casumo, I found many familiar names, including some of the best in the industry. Top providers like NetEnt, Microgaming, Evolution Gaming, Pragmatic Play, and Play’n Go contribute to Casumo’s impressive game selection.

Casumo’s user-friendly interface makes it easy to search for your favourite game developer or the name of a particular game. They also have a separate category for live games, where I found hundreds of live rooms with professional dealers. I love live dealer casinos as they offer a true casino experience from the comfort of home. Casumo offers live blackjack, roulette, baccarat, poker, and even game shows, all streamed in HD.

Finally, I checked the legitimacy of Casumo’s games and found that they are all audited by eCOGRA to ensure fair play. With an average payout rate of 97.27%, which is higher than most online casinos in NZ, I definitely felt luckier playing at Casumo, as I experienced more frequent wins.

Betting: 9.6/10

Besides casino games, Casumo offers a massive sportsbook, making it a go-to site for online gaming. The highlight for me is the wide range of sports available for betting. All my favourites were there—Basketball, Cricket, Rugby League, and Boxing—plus many more like Tennis, UFC, Motorsports, Soccer, Golf, Baseball, American Football, and Aussie Rules. I even found some more niche sports like Bowling, Esports, Pool, Chess, and Trotting.

You can bet on major sporting events as well as casual matches, league games, tournaments, and friendlies.

One of the perks of betting with Casumo is that you can bet on live games or place pre-match bets. You can even customise your own bets with the bet builder. Simply select multiple games and scenarios, and Casumo will combine the best possible odds for you in one place. I loved this feature, as it keeps the excitement going across several games and is super easy to use.

From my years of betting, I know how important it is to stay updated with live scores when betting with competitive odds. After comparing Casumo’s betting services to other popular sites, I found that Casumo is on par with the best. I received instant updates, the odds were attractive, and there were always plenty of scenarios to bet on for each match.

Bonuses: 9.5/10

Casumo offers generous bonuses for new casino players right after signing up. Starting with the welcome offer, Casumo gives new players a 100% match bonus up to $1,100 plus 60 bonus spins. I like Casumo’s welcome offer because it’s simple and accessible in one go. Many casinos spread their deposit bonuses over multiple deposits, and the match rate usually drops after the first one.

When I signed up, I took full advantage of the $1,100 bonus by depositing $1,100 to test if Casumo is a good choice for high roller casino. Like most casinos, the welcome bonus has wagering requirements. The playthrough requirement is 30x before you can withdraw, which is on the lower end of the industry. Some other casinos require up to 70x wagering, which is much harder to achieve.

Keep in mind that if you haven’t met the wagering requirements, you won’t be able to withdraw your winnings. It’s important to consider this before claiming a welcome bonus. If you’re unsure if it’s worth it, read my article on wagering requirements, where I explain how bonuses work so you can decide for yourself. If you prefer to withdraw your winnings right away, you can contact Casumo support and ask them to remove the bonus before you start playing. However, many players enjoy the extra money the bonus provides, so it’s really a personal choice.

Casumo offers plenty of promotional events. For example, players can try the Pragmatic Play Drops & Wins bonanza, with a total prize pool over $45 million! Check the promotions section regularly to see what free spins or bonuses are available for you.

If you prefer sports betting, you can also enjoy 100% cashback as a free bet, up to $50.

Deposits and Withdrawals: 9.7/10

Casumo offers several convenient banking options for Kiwis, and the best part is there are no fees for deposits or withdrawals. I usually use Visa for online casinos deposit into online casinos, but since Casumo offers Apple Pay, I decided to give it a try. As expected, the transaction was processed instantly, and I could start playing right away. Below is a list of the available deposit methods for Casumo in NZ.

Deposit methods

• Visa (Instant)
• Mastercard (Instant)
• Paysafecard (Instant)
• Skrill (Instant)
• Apple Pay (Instant)
• EcoPayz (Instant)

The minimum deposit amount for all the methods mentioned above is $10.

Withdrawal methods (and timeframes)

There are a few options to choose from when withdrawing your money from Casumo, and the traditional methods of bank card or bank transfer can take up to 2 and 5 days respectively. I prefer to use Apple Pay as it is instant, and when I withdrew from Casumo, it was a quick and straightforward process. I received my winnings instantly, which is a welcome change compared to many other online casinos.

• Bank Card (Up to 2 days)
• Bank Transfer (Up to 5 days)
• Skrill (Instant after approval)
• Apple Pay (Instant after approval)

Mobile Gaming: 9.7/10  

Casumo offers dedicated mobile apps for both Android and iOS users. I tested the casino on the latest iPhone and an older Samsung Galaxy, and the app worked flawlessly on both. The games fit perfectly on the screens, with no lag or stutter during gameplay. The app is well-optimised, even for older phones, making it suitable for everyone.

I loved the clean interface, which made it easy to navigate, and all the options from the desktop version were available. If you prefer using a mobile browser instead of the app, that’s also possible. I tested it on Google Chrome, Safari, Firefox, and Opera, and the experience was identical across all of them.

Customer Support: 8.7/10  

Casumo can help with any questions you have, via live chat support. Although the live chat is not available 24/7, a customer service representative will reply to you in the chat box when they are back online. 

When I tested out the live chat with a question, I had to first communicate with a bot, which was of no help. However, within an hour, I received a response from a real person, with a comprehensive answer to my question.

I would prefer if Casumo had 24/7 live chat, but it is a minor issue that does not affect my overall experience too much. I suggest that you can also look at the FAQ section if you are waiting for a live chat agent. There are many detailed solutions available there.

Security and Licensing: 9.9/10  

One of the most important factors in choosing an online casino is whether it’s safe and legitimate. In my years in the industry, I haven’t found a casino that tops Casumo in terms of licensing.

Casumo holds licences from four gambling commissions, making it one of the safest and most compliant online casinos. It’s licensed by the Malta Gaming Authority, UK Gambling Commission, Swedish Gambling Authority, and DGOJ Spain. Jocularis Ltd., part of the Casumo group, also has a remote gaming licence from the government of Gibraltar. They provide their company registration number and address, located at the World Trade Centre, Gibraltar.

Casumo meets all legal requirements in New Zealand, offering Kiwis a safe gambling environment. They also promote responsible gambling and provide resources for users who may need help.

I was impressed to see that Casumo has won numerous awards for being the best and safest casino. The site is SSL encrypted, and all user data is securely stored. I have no concerns about security when playing at Casumo.

Verdict

To sum up Casumo, I’d describe it as 'a casino with unlimited entertainment.' With a vast library of over 4,200 games and a sportsbook covering dozens of sports, Casumo offers a unique experience every time you visit.

The graphics and games are top-notch, provided by industry-leading developers, and the payout rate is a high 97.27%. Audited by eCOGRA, with multiple licences from various gaming commissions and SSL encryption, Casumo gives players peace of mind as one of NZ's safest online casinos.

If you want to join Casumo, remember to click here and claim your free welcome bonus!

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