Win Rate: 96%

Payout Time: Within two working days

Payment methods: Visa, Mastercard, Paysafecard, Skrill, Neteller, Jeton Wallet, Neosurf, CashToCode EVoucher

Minimum Deposit: $20 for all payment methods

Number of games: 4,000+

Bonuses: Up to $2,000 + 70 Free Spins

Wagering requirements: 40x

Pros:

  • Gigantic gaming catalogue with 3,500+ games
  • Impressive welcome bonus, daily promos, and a VIP program
  • Mobile-friendly online casino
  • Fast and secure banking options are available
  • Live chat support

Cons:

  • No dedicated app for iOS users

Jackpot Village is a well-established online casino that has been in business for several years now. The casino is owned and operated by one of the most popular online gambling companies, White Hat Gaming Limited, and is licensed to operate in New Zealand. With several attractive features such as a large gaming catalogue, premium bonuses, and more, I was quite eager to sign up at Jackpot Village and see what they offer. After landing on the website, I registered an account to get access to all the features. The signup process was really easy and quick, and I got started within minutes. I then checked out the gaming library of Jackpot Village and discovered over 4,000 titles across different categories. There were all types of games available, including slots, table games, card games, live casino games, and much more for me to play. On top of that, Jackpot Village has partnered up with dozens of top game studios, bringing the best possible games to the table.

I was offered a 200% welcome deal upon signing up. There were several ongoing promos as well, along with a loyalty program with exclusive benefits. My banking experience was pretty good as well, and the customer support didn’t disappoint me. In this Jackpot Village Casino review for New Zealand, I will discuss each and every feature they have and share my experience with them.

Games: 9.7/10

I have reviewed over a hundred online casinos in my gambling career, but not many of them offer a gaming library as diverse and large as Jackpot Village’s. The casino features over 4,000 games in their game section, which are all sourced from the very best game providers, covering each and every casino gaming category. This is exactly what makes Jackpot Village stand out among their competitors, offering players a complete casino gaming package. Well, that is also what I was after, and I started scrolling through the library of Jackpot Village. The entire library was divided into several sections, offering Kiwis quick access to different types of games. There was an impressive range of slots, drops and wins, live dealer games, table games, poker, scratchcards, and every other casino game a Kiwi player would want to try. Jackpot Village also offers new games, top games of 2024, popular games, and themed games, which all have their own separate sections.

In terms of navigation and platform design, I found Jackpot Village very beginner-friendly. I could even set a viewing style as per my preferences and choose between grid view, tiles view, or list view. Making things even easier, I was provided with an advanced search option. I could use it to choose a particular category or game provider or simply search for a game by its name or a keyword. I found over a hundred game developers at Jackpot Village, and almost all of them are the top ones offering high-end casino games. It was a relief knowing I would be playing games that are optimised, fair and entertaining.

However, I was determined to test the games and evaluate their overall performance on my laptop. One very useful feature that I always loved seeing at online casinos and was also available at Jackpot Village is the demo-play mode. I could play almost every game with play credits to evaluate if a particular game is interesting or fun. All games at Jackpot Village are set to windowed mode by default, and I could enter fullscreen mode as per my preferences. All the games I played loaded pretty quickly, with my stable internet connection playing a crucial role. In terms of in-game navigation, I could easily place customised bets, keep track of my total credit amount, check out guides, turn different settings on or off, and play exactly how I wanted.

I was very impressed with the graphics and the visuals of the games. The games seemed very high-definition, with premium animations and theme choices. The gameplay was very smooth and did not lag even if I was running other applications in the background. I also familiarised myself with some live casino titles at Jackpot Village and made sure they were up to mark. The streaming quality of the live games was pretty consistent, and I could hear the agents very well. The environment was friendly, the agents were professional, and I could place live bets and check out the results on-stream.

Bonuses: 9.4/10

Jackpot Village has several types of bonuses and deals for Kiwis to enjoy. They not only have a welcome bonus but several ongoing promos, jackpots, and tournaments, as well as a loyalty program for continued benefits. But first, I had to get the welcome deal that Jackpot Village offers to new players. The welcome bonus was split into three deposits, and I could get a total of $2,000 along with 70 free spins. While I loved the first half of their welcome bonus, the other half was not so impressive. On the first deposit, I could get 200% up to $500 and 50 free spins on Book of Dead. But for the second deposit, the return percentage was lowered to 50% with a maximum bonus of up to $1,000 and no free spins. For the third deposit, I could get a 50% bonus up to $500 and 20 free spins, again, only usable on Book of Dead. This is why I went with the first deposit only and got a match bonus with 50 free spins.

  • 1st Deposit - 200% up to $500 and 50 free spins on Book of Dead
  • 2nd Deposit - 50% with a maximum bonus of up to $1,000 on Book of Dead
  • 3rd Deposit - 50% bonus up to $500 and 20 free spins on Book of Dead

I was required to fulfil some terms and conditions to claim the welcome package and withdraw winnings from it. There was a minimum deposit requirement of $20 for all three deposits of the welcome bonus. Most importantly, I was required to wager the bonus, the deposit, and the free spins 40 times with a maximum bet not exceeding $5 at a time to be eligible for the withdrawal. Jackpot Village gave me 30 days to complete the wagering requirements before the expiry kicked in. The winnings from free spins were capped at $100, while there was no limit for winnings from the bonus amount. Different types of games had different contributions towards wagering and not all types of games carried the same weight.

After I was done claiming the welcome package at Jackpot Village, I moved on to their promotions section and started scrolling it. I found a holiday spin prize pool worth $1.8 Million, a massive jackpot, mega giveaway, weekly cash prizes, monthly giveaways, individual jackpots, and more. I was also very interested in Jackpot Village's VIP program, considering the benefits it had. There were four levels I could achieve, including silver, gold, platinum, and elite, with higher levels offering better perks. Depending on how much I play and my playing style, Jackpot Village would automatically upgrade me to the next level, offering VIP rewards and exclusive benefits.

Deposits and Withdrawals: 9.7/10

I made a total of three deposits and two withdrawals at Jackpot Village in my time reviewing the casino. I had a flawless banking experience every single time I initiated a transaction, and it was all thanks to the casino’s safe, efficient, and fast banking options. I had the option to use my bank cards, pay through digital vouchers, or use e-wallets like Skrill, Neteller, Jeton, or Neosurf to make a deposit or a withdrawal. However, there was one rather unusual policy at Jackpot Village regarding Skrill and Neteller deposits: these payment options were not eligible for the welcome bonus. I would have also loved to see Jackpot Village offering crypto payments to Kiwis, which is the all-new innovation brought to the digital banking industry.

For my first deposit at Jackpot Village, I decided to use my Visa debit card, which is my go-to option for Internet transactions. Upon entering the deposit amount and the card details, my transaction went ahead instantly, and I received my funds in my account. There were no fee service charges or long waiting times, and everything went smoothly. For withdrawals, Jackpot Village asked me to first verify my identity by submitting my official documents. After that, my withdrawal was processed within 48 hours.

Deposits

  • Visa
  • Mastercard
  • Paysafecard
  • Skrill
  • Neteller
  • Jeton Wallet
  • Neosurf
  • CashToCode EVoucher

The minimum deposit amount for all deposit methods is $20. Deposits are processed instantly.

Withdrawals

  • Direct bank transfer
  • Visa/Mastercard
  • Skrill
  • Neteller
  • Jeton Wallet
  • Neosurf

Withdrawals are processed within 48 hours at Jackpot Village and may take five days to reach your payment account. Withdrawal limits may vary depending on the selected payment option.

Mobile Gaming: 9.1/10  

Jackpot Village has a full-fledged mobile-friendly website that enables users to play casino games from any mobile browser. I even found a dedicated mobile app for Jackpot Village that was available for Android users but did not really have many downloads on PlayStore. I also looked for the same app on the App Store for iOS devices and was not able to find anything official. So, I considered using the mobile browser to access Jackpot Village to be the best course of action. I used the updated Chrome browser on my phone, along with a reasonably stable internet connection. I searched on Google for Jackpot Village, and the site appeared right away. Upon my first visit, I signed into my existing account and got access to the funds that I had deposited earlier. The entire site looked really similar to its desktop version, and the interface was as beginner-friendly as it had been before.

I first checked out the library and started playing different games. Upon tapping on any title, I would get the option to play it in demo mode or real mode. The games would start loading the moment I clicked on any of the options. I could enter fullscreen mode for every game and have the entire screen to myself. The graphics and visuals of the games were top-notch, and the sharp and detailed pixels did not let me down. The gameplay was smooth, the audio and music were as clear as before, and I did not really feel compromised playing on my mobile. I had the same experience when I tried live games, except they were streamed to me in HD quality. I could place bets during the sessions, chat with others, and enjoy the realistic betting experience.

Other platform features like despots, withdrawals, bonuses, support, and account preferences were all available as well. The site did not feel glitchy; all the options were separated by their own sections, and I had a very smooth mobile gaming experience.

Customer Support: 9.8/10  

Jackpot Village handles customer support very efficiently. Whenever I had a query, all I had to do was visit the Contact Us page at the casino. That is where Jackpot Village provided access to their help centre, having countless articles, FAQs, and guides to help users with their questions. I also found Jackpot Village's official email address, which I could use to send them a message and wait for their reply. For urgent concerns, I could use the live chat support, which was available 24/7. To evaluate the quality of the live chat at Jackpot Village, I decided to test it at different times of the day. Every time I used it, I was catered to by a professional who had precise knowledge of what I was asking about. The agents were friendly as well, understood my queries, and always provided excellent guidance. However, if there was something I could change about the live chat at Jackpot Village, it would be the long forms I had to fill out before every chat. Otherwise, it was perfect.

I recommend New Zealanders take a look at the policy and conditions pages if they have concerns regarding bonuses, security, and legitimacy. Jackpot Village has provided complete information there, and you might save time checking them out instead of using their communication channels.

Security and Licensing: 9.8/10  

White Hat Gaming Limited is a very well-known name in the online gambling industry, and owns dozens of top online casinos, including Jackpot Village. The company has a registered address in Malta, which they provided in the footer of Jackpot Village. Moreover, the company has obtained licences to operate legally in New Zealand and other jurisdictions from the Gambling Commission of Great Britain and Malta Gaming Authority. The licence from MGA is what authorises White Hat Gaming Limited to operate legally in New Zealand under their subsidiaries. I have attached the licence from MGA below, where you can find all the crucial details regarding the company.

The security features of Jackpot Village are pretty good as well. With SSL encryption, identity verification, and secure banking options, the casino ensures a safe gambling environment for everyone. Moreover, I could set up my own communication preferences, keep track of my account security, update my password, or set limits to have a safe gambling experience overall.

Verdict

Jackpot Village is an emerging casino that has stood their ground in the competitive online gambling market. Their gaming library has a diverse range of games, thousands of titles, demo play options, smooth gameplay, and much more. The bonuses also kept me entertained at the casino, and I loved the VIP program with exclusive perks.

I did not face any problems making deposits or withdrawals, but I would have loved to see the addition of cryptocurrencies. Jackpot Village's customer support is perfect, and their security did not let me down. I recommend Jackpot Village to all New Zealanders for a premium casino gaming experience. If you are considering other online casinos, you can read my article on the top casinos for Kiwis, to see which one is best for your needs.

Frequently Asked Questions

Is Jackpot Village Casino licensed?

Jackpot Village is owned and operated by a world-famous company, White Hat Gaming Limited. The company has obtained gambling licences from the Malta Gaming Authority and the UK Gambling Commission, authorising Jackpot Village to provide gambling services legally.

How many casino games are available at Jackpot Village?

Jackpot Village has over 4,000 casino games provided by dozens of top game providers in their gaming catalogue. The casino offers slots, table games, card games, live casino games, jackpots, and more.

How much time does it take for withdrawals at Jackpot Village?

Withdrawals are processed within two business days at Jackpot Village. However, it may take up to five working days for the funds to reflect in your account.

About the author 

Peter Clayton

Peter is one of Indivisible Gaming's developers and has been working with us since 2015. When he isn't busy working on an upcoming game, he loves writing about all the games that he has played and tested. His experience in the industry is second to none, and we are grateful to have him on our team.


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