BlackSpins Casino Review NZ

Expert Review

BlackSpins is a quality-focused casino that prioritises premium games, beneficial promotions, and other essential features. Their gaming library features more than 400 casino games sourced from some of the top game providers in the industry. Although I think BlackSpins could include more games, I love how they incorporate most of the popular and top-quality games that the majority of the casino community prefer. Most of their gaming library consists of different types of slots, which Kiwis love. They also have a good range of jackpots, arcade games, scratch cards, table games, card games, and more.

BlackSpins offers exciting bonuses, including a $500 welcome bonus and regular and occasional promotional deals worth checking out. After completing the quick registration process, I was able to make an instant deposit with several banking options. BlackSpins has a fantastic support team, licensing from an authorised party, and premium security. I will discuss more of their features in this BlackSpins Casino Review for NZ, so stick to the end!

Games: 9.4/10

BlackSpins only has 400+ games, but they are all high-quality and popular with Kiwis. Every game I played was very fun, exciting, and engaging and I never felt like switching to another. Be it pokies, where they have 3-reel slots, video slots, and classics, or other games like jackpots, scratch cards, card games, or jackpot games, BlackSpins has got all tastes covered. And they add new titles and replace the old ones every now and then to offer the latest and best possible titles.

BlackSpins currently only has a handful of live games. But the games they do have are sourced from the absolute best game providers in the gambling industry such as Microgaming, NetENT, and Pragmatic Play, among others. And thanks to their dedicated categories for different types of casino games, you can explore exactly what you want to play. You can also check out new and popular game sections to try something different. I did not find any option to do an advanced search by applying filters or by selecting a particular game provider.

I tested more than 50 games at BlackSpins, and my gaming experience was top-notch. I played the Kiwi’s favourite pokies, jackpots, and some scratchcards, and the entire gameplay was flawless and lag-free. I also felt the tremendously fast speed of BlackSpins kicking in when my games were loading or when I was switching from one category to another. The interface of most of the games stretched to my laptop screen perfectly, allowing me to easily navigate and play without having teary pixels. All the games had excellent graphics, sound effects, themes, and wager customisation options. I was also able to play the games in demo mode when I wanted to evaluate if the game was any good or not, before spending money on it.

I checked the RTP (win rate) for most of the titles, and it averaged over 96%. All the games at BlackSpins are audited and verified by eCOGRA, a third-party security firm that ensures all the games are fair and legit and not tampered with in any way.

Bonuses: 9.7/10

When I signed up, I was welcomed with a massive bonus of $500. It was a relief to find it was a single-deposit bonus, unlike other casinos where you have to make multiple deposits to claim the entire amount. BlackSpins simply offers the entire bonus in one go, and you can claim it right away. But note that it is a match bonus offering 100% up to $500. Keeping that in mind, I made a deposit of $100 and was able to get $100 in bonus credits.

The terms and conditions of the welcome bonus were not too challenging. The wagering requirements were set to 40 times, which is better than some online casinos, where you have to wager the bonus amount 50-70 times. BlackSpins has also kept the minimum deposit amount to claim the welcome bonus to $10 only. The only unusual thing about their welcome bonus was that it could not be claimed if you made a deposit through Skrill or Neteller. 

BlackSpins takes care of their users in other unique ways that I have never seen anywhere before. You receive ten free spins on your birthday, so make sure to provide your correct DOB when signing up. There are NO wagering requirements, and you can keep whatever you win. They also have a Super Sunday bonus and VIP program. The more you play, the more you are able to earn points, and those points can then be used to determine what VIP level you are on. I was able to reach the Bronze level after playing at BlackSpins for a week, and I received 50 free spins along with a monthly bonus. The higher levels are even better and come with more amazing prizes.

Deposits and Withdrawals: 9.6/10

All the payment options at BlackSpins are secure and popular worldwide. These include credit or debit cards, e-wallets, mobile vouchers, and more. Initially, I decided to use my Skrill wallet to make my first deposit at BlackSpins. But then I found out that the welcome bonus cannot be claimed with Skrill or Neteller deposits. I had to use my Visa card to make the payment and claim the bonus amount. I was not charged any fees, and the transaction was processed instantly. Overall, the process was smooth and hassle-free. For the complete list of payment options, take a look below:

Deposit methods

• Visa
• Mastercard
• PayPal
• Paysafecard
• Interac
• Skrill
• Neteller

The minimum deposit for most of the methods is $10, and the maximum limit varies.

Withdrawal methods

• Visa/Mastercard
• Direct bank withdrawal
• PayPal
• Interac
• Skrill
• Neteller

Withdrawals are usually processed instantly, but card or bank withdrawals can take up to 1-2 business days. When requesting my first withdrawal, I was asked to verify my identity. After completing the procedure, I received my withdrawal in no time.

Mobile Gaming: 9.7/10  

BlackSpins Casino does not have any dedicated mobile apps but they have a mobile-responsive website. It does not matter if you have an Android, iOS, or Windows phone; as long as it has a mobile browser with HTML 5 support, BlackSpins Casino will work. 

Using my iPhone, I opened the Safari browser, and visited BlackSpins Casino. The site loaded quickly, and the homepage appeared right away. I was given the option to log into my account or register a new one. As I already had funds in my existing account, I simply logged in and gained access without any problems.

BlackSpins Casino gives full access to the casino features to mobile users. I was able to make deposits and withdrawals, change privacy settings, set limits, and play any game I wanted. I visited their library and found the same dedicated sections in the PC version of the casino. I tried some slots and card games, and they were lag-free. The interface was smooth and optimised. I also enjoyed the full-screen mode gaming along with crisp graphics and immersive sound experience.

I recommend you connect your mobile device to a stable internet connection. With a slow internet connection, you may face lagging or loading issues which can be frustrating. Install a good mobile browser on your device, like Chrome, Safari, or Opera, as they are fast and support HTML 5 games.

Customer Support: 9.2/10  

The customer support at BlackSpins is good, but it could be better. When I tried contacting their customer representatives, I was given the options to call, send an email or visit the FAQs section. There was no live chat option to resolve the problem quickly.

Determined to see how fast their customer service was, I dialled the phone number provided on their contact page. I had to wait a few minutes before an agent connected with me and listened to my problem. He then provided a solution that answered my query quickly. But keep in mind that the phone working hours are 10:00 pm – 02:00 pm New Zealand time, and you won’t get an answer outside of these hours.This means if you are playing in the early afternoon until the evening, you won't be able to call support.

Their email support is quite good, too. I sent an email regarding the payment methods and received an answer within three hours. I recommend you take a look at their FAQs page before contacting their support, as it does have answers to many basic queries.

Security and Licensing: 9.7/10  

BlackSpins is a fully licensed and safe online casino that is approved by multiple gaming commissions to provide their services. They have a valid gambling licence from the UK Gambling Commission and Gibraltar Gambling Commission. They also have a seal of authorisation from eCOGRA that ensures that their games are safe and fair. 

Thanks to the SSL encryption on the BlackSpins website, any private info or data you provide becomes inaccessible to any unauthorised party. All their payment methods are also safe and secure. I was able to protect my account even further by enabling 2FA and setting up a strong password.

Verdict

BlackSpins is a fairly simple online casino that focuses on quality. They might not have the widest variety of casino games, but the titles they have deliver an exceptional gaming experience. I played countless slots, table games, card games, and live casino games, and I enjoyed all of them thoroughly. On top of that, I was able to play the same games on my mobile without any problems.

I would consider BlackSpins a perfect casino if they could diversify a few of their categories and add live chat support. But I think their welcome bonus, VIP program, regular deals, and convenient banking options compensate for all of the negatives. To get started, you can register a new account at BlackSpins, make a deposit, and claim your bonus to start playing!

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