Win Rate: 97%

Payout Time: Up to three days

Payment methods: Visa, Mastercard, Payz, Skrill, Neteller

Minimum Deposit: $10

Number of games: 3,000+

Bonuses: 100 Free Spins

Wagering requirements: 40x

Pros:

  • 3,000+ premium casino games are available to play
  • Play slots, bingo, live dealer games, and more
  • Mobile gaming is supported
  • Excellent customer support in several ways
  • Welcome bonus of 100 free spins, tournaments, loyalty program, and more

Cons:

  • More banking options could be added

Launched over a decade ago, Vera&John Casino is now one of the most diverse and premium online casinos in New Zealand. Their massive gaming library has over 3,000 titles across all the popular gaming categories. Partnering up with top gaming studios, they offer video slots, bingo, live dealer games, jackpot, table games, card games, and many other types of games. They have separate sections for new, exclusive, and popular titles. The casino has that old retro feel, which makes it easier to explore and navigate without being overwhelmed with too many options.

For the welcome bonus at Vera&John, I got 100 free spins on my first deposit. They have tournaments, occasional promos, as well as a VIP program that Kiwis can benefit from. I was provided with secure banking options, and was able to make a deposit instantly. Vera&John has efficient customer support that can be accessed through several ways. They are licensed and regulated, and secure to play at. In this Vera&John Casino review for New Zealanders, I will discuss all of their features in detail and see how well they compete in the industry.

Games: 9.8/10

I am quite picky when it comes to playing casino games. I prefer games with good optimisation, great themes, and different modes, visuals, and compatibility, among other factors. That is why I choose online casinos that have a decent variety of games so I can play exactly what I want. I found Vera&John Casino to be a perfect fit for me, thanks to their enormous gaming library with over 3,000 titles spread across different casino gaming categories. Being a slots fan, I was excited to see hundreds of games in the pokies section alone. Vera&John Casino also brings bingo, jackpot games, live dealer games, roulette, blackjack, and many other card and table games.

Vera&John Casino collaborated with top game studios including Microgaming, NetENT, Pragmatic Play, Elk Studios, Play’N Go, and many more. I was able to select a particular game provider using the dropdown menu. Although their search filter is not very advanced, I was still able to find games according to my preferences by entering a keyword, game type, or name. I recommend that newbies check out exclusives, new games, and top games sections within the Vera&John Casino gaming library to try something different and see what others usually play.

I played around 50 titles at Vera&John Casino over the past ten days and spent hours evaluating the overall performance. My old laptop handled all the games brilliantly. All the titles I clicked on loaded quickly, and I was able to play them in no time. Almost all the games even come with a mode so you can try them out for free without even logging in.

I didn't spend long on the demo mode as I prefer to play with real money. I don't want to hit a big jackpot during demo mode, and not be able to win anything, since it's only play money! It was easy to customise my bets in-game, navigate the games, and enter full-screen mode without any problems.

Almost all the games I tested were well-optimised, except for a two that had longer waiting times than usual. Other than that, I enjoyed the graphics, themes, audio, and overall environment of the games and played for hours without getting bored.

I also treated myself to some live casino games, which were even more engaging. Live dealers present the games, and there are many players in a single live session. I even chatted with other players, making it a social gaming environment. It's important to note that live dealer games work best with a stable internet connection. I also recommend installing the latest browser on your computer for a smooth and lag-free gaming experience.

I am confident with the safety and fair play of the games at Vera&John Casino as the casino is approved by MADRE, a dispute resolution entity that ensures a safe and fair gambling experience through different checks and authorisations.

Bonuses: 9.3/10

  • 1st Deposit -  100 free spins

I found the bonuses at Vera&John Casino quite simple and straightforward. Starting with their welcome offer, Vera&John Casino has 100 free spins for any user that makes their first deposit. Most online casinos I have reviewed also offer their players a bonus on the first deposit, which is not available at Vera&John Casino. However, I didn't have a problem with that, as I received 100 free spins on a single deposit of only $10. 

There are a few terms and conditions regarding the welcome bonus that should be noted. All the free spins rewarded should be used within 48 hours, or else the spins are forfeited. I had to wager the wins 40x before I could withdraw the funds. I do think the wagering requirements can be lower, but Vera&John Casino provides 30 days, which is plenty of time for their players to complete the requirements.

The free spins were only valid for the popular slot game Gemix, which was developed by Play’N Go. But the wagering requirements can be fulfilled on any other games available at Vera&John Casino.

Players who have already claimed the welcome bonus at Vera&John Casino can move on to the regular promos. Although I did not find any weekday deals, free spins, or similar offers, Vera&John Casino does have tournaments, jackpots, and a loyalty program that Kiwis can check out. The loyalty program has a level system, and each level you climb rewards you with better perks and more benefits. As for tournaments, players can win prizes depending on the position they achieve at the end of the event.

Deposits and Withdrawals: 9.1/10

Vera&John Casino provides safe and secure banking options to make deposits and withdrawals easily. However, the casino lacks variety in their banking section. I was only offered four payment options: credit/debit card and some e-wallet payment options. The addition of voucher payments and cryptocurrencies would be of great help to Kiwis and allow them to use the option that fits their preferences best.

I made my first deposit at Vera&John Casino with my Visa debit card. I received the funds and the bonus spins instantly into my account without any problems. The entire process was smooth and completed securely. For the complete list of payment options at Vera&John Casino for New Zealanders, take a look below:

Deposit methods

  • Visa (Min. $10 - Max. $1,000)
  • Mastercard (Min. $10 - Max. $1,000)
  • Payz (Min. $10 - Max. $10,000)
  • Skrill (Min. $10 - Max. $1,000)
  • Neteller (Min. $10 - Max. $10,000)

All deposit transactions are processed instantly and free of cost.

Withdrawal methods

  • Visa (Min. $6 - Max. $10,000)
  • Mastercard (Min. $6 - Max. $10,000)
  • Payz (Min. $6 - Max. $20,000)
  • Skrill (Min. $6 - Max. $10,000)
  • Neteller (Min. $6 - Max. $25,000)

Vera&John Casino only allows withdrawals using the same option that they made a deposit with. I withdrew my funds to my bank account as I used my Visa card to deposit. I had to verify my identity, address, and payment information before I could request a withdrawal, which takes up to 3 days to process.

Mobile Gaming: 9.5/10  

Vera&John Casino does not have mobile applications, but they do have a mobile-friendly site that supports Android, iOS and Windows. As I have an Android phone, I simply updated my browser and hopped on to the Google Chrome browser and visited Vera&John Casino.

The site has a very likeable interface, similar to the one I experienced on my laptop. The navigation was easy, and I was able to log in right away. I was provided with all the options I needed to get started. I could make deposits, withdrawals, verify my identity, explore bonuses, or contact support. I played dozens of titles, and all of them worked flawlessly. The gameplay was very smooth, and I did not experience lag, except for when my connection was a bit slow. Moreover, I could easily enter fullscreen mode, play around with in-game options, and customise my bet as I wanted. The games also had bright and visually pleasing graphics and good-quality sound, even on my phone. I also tried a few live dealer games on my phone, and the experience was better than I expected. I recommend a fast internet connection if you want to play live dealer games. It will help you avoid buffering issues or lag during play.

Customer Support: 8.5/10  

The customer support at Vera&John Casino is great, with live chat, phone, and email options for users. However, the downside is that phone and live chat is only available between the hours of 11:00 - 20:00 CET (10pm to 7am NZST) throughout the week. This makes it difficult for Kiwis to get support, unless you are playing late at night. You can always opt for email support, which will take a few hours for you to receive a response.

Aside from the inconvenient times, the support itself is excellent. When I rang their phone number, I waited a few minutes before an operator connected with me. He greeted me and verified my details, and then proceeded to address my question. I was provided with a prompt solution and the process was done within a few minutes.

My experience chatting with the live agent at Vera&John Casino was also great. The agent was very knowledgeable and understood my problem immediately.

I also like the addition of articles and guides at Vera&John Casino that players can peruse. There are detailed instructions regarding different aspects of the casino to help players out.

Security and Licensing: 9.7/10  

Vera&John Casino is an entirely safe, secure, and legitimate online casino. It is owned and operated by Dumarca Gaming Limited which owns a number of online casinos. The company is based in Malta, and they have a registered and verified physical address, contact info, and a valid licence. Their gambling licence is from the Malta Gaming Authority, as you can see in the attached certificate below. Vera&John Casino is also authorised by MADRE, ensuring a safe gambling environment at the casino. 

The Vera&John site is protected with SSL encryption to prevent data being accessed or leaked by unauthorised parties. I was also given several options that I could use to secure my account, and I enabled 2FA and phone and email notifications.

Verdict

Vera&John Casino holds their own against competitors in New Zealand. I thoroughly enjoyed my experience at the casino and discovered new, exclusive, and exciting games. In fact, with their library of 3,000+ games, I couldn’t make up my mind as to which games to try and what categories to opt for. I played several titles on my laptop as well as my mobile and had lag-free, flawless, and visually pleasing gaming sessions. Vera&John Casino also does not disappoint when it comes to their customer support. I was provided with live chat, phone, and email support, along with an extensive help centre to sort out any issues.

However, I do think Vera&John Casino needs improvements in some of their departments. The banking section lacks variety and their support team needs to be available 24/7.

Nevertheless, I think Vera&John Casino is an excellent choice for any New Zealander looking forward to a premium gaming experience and isn't fussed with limited banking options.

Frequently Asked Questions

Is Vera&John Casino trusted?

Vera&John Casino is a well-known name in the casino industry as they have been in business since 2010. They are licensed by Malta Gaming Authority, making them one of the safest choices for casino players from all over the world.

Does Vera&John Casino support mobile gaming?

Although Vera&John Casino does not have any official mobile applications, users can play casino games by visiting the casino from their mobile browser.

How many games are available at Vera&John Casino?

There are more than 3,000 games available at Vera&John Casino including slots, bingo, table or card games, live dealer games, and more.

About the author 

Peter Clayton

Peter is one of Indivisible Gaming's developers and has been working with us since 2015. When he isn't busy working on an upcoming game, he loves writing about all the games that he has played and tested. His experience in the industry is second to none, and we are grateful to have him on our team.