Win Rate: 97%

Payout Time: Up to 48 hours

Payment methods: Visa, Mastercard, Amex, JCB, Discover, Neosurf, Neteller, Jeton, Cryptocurrencies (BTC, ETH, LTC, USDT, USDC)

Minimum Deposit: Jeton - $20; Rest of the methods - $10

Number of games: 500+

Bonuses: 100% up to $2,000 + 200 free spins on the first deposit

Wagering requirements: 30x

Pros:

  • Play slots, jackpot games, live games, and more
  • Comprehensive sportsbook with thousands of markets
  • Fast and secure banking options, including crypto payments
  • Amazing welcome bonus, tournaments, and lotteries
  • Efficient live chat support

Cons:

  • No mobile apps

Golden Reels is an all-in-one gambling platform famous for its entertaining bonuses, beginner-friendly interface, and integration of the latest features. Despite being relatively new to the industry, they have quickly gained attention in New Zealand. I was impressed with their massive range of casino games and comprehensive sportsbook that also comes with live betting options. I spent the entire past week playing and betting at Golden Reels Casino, and I always had something new to try out. They have over 500 casino games that include popular slots, jackpots, card or table games, scratchcards, and even live games. All these games are provided by some of the best game studios, like Microgaming or NetENT. Their sportsbook features thousands of live events, pre-match betting options, and many popular sports and tournaments.

But the actual fun started as soon as I signed up at Golden Reels Casino and was welcomed with a massive bonus of $2,000 and 200 free spins on my first-ever deposit. There were more rewards available till my 5th deposit at the casino, along with regular promos and betting deals I could claim. Golden Reels Casino offers live chat support, and a variety of payment options including cryptocurrencies; they are fully licensed by authorities. In this Golden Reels Casino review, I will take a thorough look at their games, sportsbooks, bonuses, and more to evaluate how good they are for Kiwis.

Games: 9.5/10

Golden Reels Casino offers over 500 casino games for Kiwis. While not the biggest gaming library out there, the number of games at Golden Reels Casino is enough to keep you entertained for a long time. The casino caters to all likings by offering games in all the popular casino gaming categories. Upon thoroughly searching through their library, I found the widest variety and diversity in their pokies section. Golden Reels Casino is also ideal for those who like playing jackpot games, mega ways, table games, card games, and live casino games. I found a separate dedicated section for live casino games featuring roulette, baccarat, blackjack, and more.

To keep things as high quality as possible, Golden Reels Casino has partnered up with some of the best software providers in the gambling industry such as Microgaming, Evolution, NetENT, BGaming, and more. I have been playing games produced by these software providers for the past ten years and have never been disappointed. 

Thanks to the user-friendly interface of Golden Reels Casino, I was easily able to filter my search results. I even found a unique search filter on the left-hand side of the website, allowing me to set the volatility of the games. I could choose between the games with higher win rate or games with bigger wins. I was also provided with the list of game providers to select my favourite ones. There is a search bar that you can use to find a particular title, if you're looking for one.

I played a few slots, jackpots, and live casino games to see how they performed on my old laptop. One feature that I loved right away was the demo mode, which enabled me to try the games first without betting real money. Once satisfied, I switched to the real money mode to try and win real money. All the games allow you to set your own bet amount, check info about the game, select different game modes if available, or try bonus rounds. The games never lagged and I had a very smooth experience. In the past, I have faced problems like games shutting down mid-game, or becoming unresponsive, but there were no such problems with Golden Reels Casino. I liked the graphics, and the sharp visuals of all the titles, which kept me engaged.

The live casino games were streamed in real time. In every live game I clicked on, there was a professional dealer presenting the game to everyone present in the virtual room. I even found a live chat box in some games where I could send messages and interact with other players. Do note that you must have a stable internet connection so that the stream is not interrupted when you are placing your bets.

Unfortunately, I could not find any official party authorising the games at Golden Reels Casino for fair play. But keeping in mind that all the games at Golden Reels are sourced from trusted game providers, I am not worried about this fact.

Betting: 9.8/10

When I first visited Golden Reels, I did not expect them to have a sportsbook as well. But as I explored more, I found it to be one of the most diverse and well-structured sportsbooks online. Just to give you an idea, there are more than 40 individual sports available at Golden Reels. Of course, I found the most popular ones including soccer, tennis, cricket, basketball, e-gaming, hockey, and more. As I have a preference for particular sports, I added them to my favourites to quickly access them in the future.

Golden Reels supports live betting as well as pre-match betting and every event consists of hundreds of markets that you can bet on. If you are going to a popular event, you might even get boosted deals or hot odds to benefit even more.

I got started at Golden Reels with their live betting section, as it is what I prefer when betting. I found separate sports categories, each with their live events running. I selected basketball, clicked on an event, and the complete details were provided to me along with the betting markets. I noticed that the score was being updated almost instantly for all the live events. Some of the matches even had simulation panels showing what was going on in the match. I was also provided with the entire scorecard, individual stats, and win probability to help me make better decisions. If you choose pre-match betting, you will have to do your homework beforehand and place your bet.

Golden Reels also offers hot combos and top matches to make you aware of the best events going on. I compared the odds provided at Golden Reels to other popular betting sites and found no difference. I had full control over my bet slip; I turned on the quick-bets option, so I wouldn’t have to deal with slippage. You can also customise your bet slip just as you want and choose between single bet, multi-bet, or system bet. With the odds format option at the end of the betting section, you can choose between popular formats like European, American, Fractional, and more.

Bonuses: 9.9/10

  • Big 1st Deposit -  100% up to $2,000
  • Big 2nd Deposit -  100% up to $300
  • Big 3rd Deposit -  50% up to $400
  • Big 4th Deposit -  50% up to $500
  • Big 5th Deposit -  25% up to $750
  • Budget Players 1st Deposit -  200% up to $50

The welcome bonus at Golden Reels Casino is one of the biggest welcome bonus I have ever seen in my eight years of reviewing online casinos. First of all, it is not a single deposit bonus, but extends across the first five deposits you make at the casino. For players who are planning to make a big deposit at Golden Reels Casino, they offer 100% up to $2,000. On the other hand, budget players can get 200% up to $50. To understand it better, take a look at their welcome bonus this way:

  • 1st deposit between $20 to $49 - 200% up to $50
  • 1st deposit between $50 to $499 - 150% up to $300
  • 1st deposit exceeding $500 - 100% up to $2,000

But that is only for the first deposit. I was offered four more deposit bonuses broken down below:

  • 2nd deposit exceeding $40 - 100% up to $300
  • 3rd deposit exceeding $50 - 50% up to $400
  • 4th deposit exceeding $50 - 50% up to $500
  • 5th deposit exceeding $50 - 25% up to $750

While I do think that the later deposit bonuses are not as good as the first, they are still quite attractive.

The wagering requirements for their welcome bonus were surprisingly lower than I usually find on other NZ casinos. The wagering requirements range from 20 - 30x depending on which deposit bonus you are claiming. As I opted for the first deposit bonus only with a $100 deposit, I had to wager my bonus only 25x. When making your first deposit, I recommend making a deposit of at least $20 as you will be eligible for the welcome bonus as well as 200 free spins. The free spins were credited into my account over the course of 10 days, with 20 spins deposited each day.

Besides the welcome bonus, I also found some exciting tournaments and lotteries for regular players. You can compete with others or buy tickets for the chance to win big. Golden Reels Casino has a loyalty program that offers cashback and rebates.

Deposits and Withdrawals: 9.9/10

I have reviewed hundreds of online casinos over the past decade, and it is extremely rare to find casinos offering cryptocurrencies as a payment method. Golden Reels Casino is one of them, which is perfect for those who invested in crypto early and now want to spend it at the casino. 

Golden Reels Casino supports several popular digital assets like Bitcoin, Ethereum, Litecoin, and more. Of course, I also found traditional payment methods like credit and debit cards, e-wallets, and vouchers.

I decided to use my Visa card for my first deposit at Golden Reels Casino and topped up my account with $100. I received the welcome bonus as well as the free spins, as promised. No fee was charged to my account, and the entire transaction was very smooth. For a complete list of payment options at Golden Reels Casino and their limits, take a look below:

Deposit methods

  • Visa (Min. $10 - Max. $1,000)
  • Mastercard (Min. $10 - Max. $1,000)
  • Amex (Min. $10 - Max. $300)
  • JCB (Min. $10 - Max. $1,500)
  • Discover (Min. $10 - Max. $1,500)
  • Neosurf (Min. $10 - Max. $10,000)
  • Neteller (Min. $10 - Max. $2,000)
  • Jeton (Min. $20 - Max. $150,000)
  • Cryptocurrencies - BTC, ETH, LTC, USDT, USDC (Limits vary)

All deposits are processed instantly, but crypto deposits can be held for a few minutes until the transaction is confirmed.

Withdrawal methods

  • Bank transfer (Min. $100 - Max. $10,000)
  • Neteller (Min. $5 - Max. $2,000)
  • Cryptocurrencies - BTC, ETH, LTC, USDT, USDC (Limits vary)

Withdrawals can take up to 48 hours to process. You might be asked to verify your identity when making your first withdrawal request. I recommend you complete it quickly by submitting the right documents, and you will be able to receive your withdrawal shortly after.

Mobile Gaming: 9.7/10  

For a premium casino like Golden Reels, I was expecting them to have dedicated mobile apps but they don’t. However, this is not necessarily a bad thing, as some mobile apps at other casinos have a laggy interface and loads of bugs. This could be why Golden Reels Casino decided to stay away from apps.

If you want to play games or bet on your mobile, you can visit Golden Reels Casino from your mobile browser, without any problems. I tested their site on my phone, and it worked perfectly. The mobile interface was very similar to that on my laptop. Betting and casino gaming had separate sections, allowing me to navigate and do whatever I wanted easily.

I played some titles from the popular games section. I was able to enter the fullscreen mode for all of the games, and they fitted my screen perfectly. The in-game navigation was straightforward, and the games were responsive no matter how I touched the screen. There was no lag or freezing, and I had a great gaming session on my mobile.

Then I switched to the sportsbook and was provided with the option to go with live betting and pre-match betting. I explored the live section, selected an event, and was provided with all the betting markets as well as the score and the stats. The entire betslip was also available where I could customise my bets and place different types of bets.

All the other features of the platform are available for mobile users. I was provided with the option to make deposits, initiate withdrawals, check out bonuses, contact support, or customise the account settings.

Customer Support: 9.5/10  

The only way to get in touch with Golden Reels Casino is through their 24/7 live chat support. This is good enough for me; I clicked on the button indicating live help on the right-hand side of the website, and was asked to provide my name, email, and message. I then had to wait a little to get in touch with the agent. Once I was connected to the agent, my experience was smooth and quick. I asked about payments and bonuses and received satisfactory answers.

While there is no FAQs section or help centre with articles, you can still learn about their terms and rules by visiting the dedicated pages at the end of the website. But I do think that Golden Reels Casino should provide more guiding content to make it easier for users to answer their questions by themselves.

Security and Licensing: 9.8/10  

Golden Reels is owned and operated by Agenics N.V., a company with a valid gambling licence and authorised by the government of Netherlands Antilles. Golden Reels has provided their licence numbers and the official certificate provided to them by Gaming Curacao. I have attached the certificate below so you can verify the details. Golden Reels has partnered up with another private company Bizardo Operations Ltd. to provide a safe and secure banking experience to everyone.

Golden Reels has separate sections for security and privacy, with many options that you can enable. I was able to add a phone number, enable notifications for all types of activities on my account, and SMS subscription with anonymity settings. Golden Reels uses SSL encryption to ensure your data is safe and secure.

Verdict

Golden Reels Casino is clearly ahead of most online casinos and beats the competition with their features. Diversity, interface, bonuses, mobile compatibility, or payment options: everything is top-notch at Golden Reels. What makes them even better is they are not only a casino but a complete gambling platform with a sportsbook as well. I played tons of games at Golden Reels and had an amazing experience on my laptop as well as on my mobile. All the games were smooth with premium graphics and themes. I had a similar experience when betting on sports, thanks to the number of markets available, live betting, great odds, and customisability.

Finally, Golden Reels brings an amazing welcome bonus, tournaments, and lotteries. I was able to easily get started, thanks to their secure banking options. Overall, I would recommend Golden Reels to anyone who wants to play premium casino games and bet on sports as well. In case you have a question, Golden Reels has 24/7 live chat support to help you out.

Frequently Asked Questions

Is Golden Reels Casino licensed?

Golden Reels Casino is a licensed and authorised online casino that has got approval from the government of the Netherlands Antilles. All their activities are monitored and safe from any kind of fraudulent activity.

Is sports betting available at Golden Reels Casino?

Yes, Golden Reels Casino also offers sports betting, where you can bet live or place pre-match bets. They have thousands of markets, customisable bet slips, boosted odds, and much more to offer in their sportsbook.

What payment methods are available at Golden Reels Casino?

Golden Reels Casino offers a variety of payment options, including cryptocurrencies, credit cards, debit cards, e-wallets, and vouchers. The availability of payment options at Golden Reels Casino depends on the jurisdiction you are living in.

About the author 

Peter Clayton

Peter is one of Indivisible Gaming's developers and has been working with us since 2015. When he isn't busy working on an upcoming game, he loves writing about all the games that he has played and tested. His experience in the industry is second to none, and we are grateful to have him on our team.


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