Vegas Kings Casino Review NZ

Expert Review

Vegas Kings is an online casino offering Kiwis a truly exclusive gambling experience. Launched several years ago, the casino has established a good reputation among online gamblers. To check out what Vegas Kings has to offer, I visited their site and signed up. The registration process was relatively fast, and I was able to get started right away. The Vegas Kings gaming catalogue has over 1,000 titles across all types of games. I also found many new, hot, and exclusive games, which seemed fun and interesting.

The bonuses section of Vegas Kings also attracted me. There was a welcome bonus, countless ongoing promos, tournaments, and a VIP program with amazing benefits. However, I was a bit disappointed with their banking section which only supported Visa and Mastercard for deposits. The customer support was decent, the security features top-notch, and the interface beginner-friendly. In this Vegas Kings Casino review for New Zealanders, I am going to share my honest opinion regarding their services and let you know if they are worth playing at in 2024.

Games: 9.4/10

I found the gaming section of Vegas Kings quite impressive, offering Kiwis a diverse range of games, an easy-to-explore interface, excellent optimisation, and more in a single place. There were around 1,000 games in the slots section alone, and the other categories also had a fair share of titles in them. I could play a wide range of table games, live games, jackpots, live casino games, megaways, and much more. There was no chance of me getting bored with all the different options, themes, and types. I was even provided with Vegas Kings Exclusive titles that I had never seen anywhere before. There was a separate section for new games as well, where all the latest releases were brought together, keeping me up to date.

My excitement level grew after I stumbled across the list of game studios Vegas Kings has partnered up with, including 1x2 Gaming, Microgaming, Evolution, Pragmatic Play, and many others. With the advanced search option, I could select any of those game studios and filter the entire gaming catalogue as per my preferences. I could also use the search bar to find a game by its title or keyword, and the casino would provide me with related results to choose from. All types of games have their own dedicated categories, making the overall navigation very easy. I also recommend checking out the homepage of Vegas Kings and scrolling through it if you are confused about where to start. You will find several small sections of different types of games that might fit your liking.

I also had hands-on experience with the performance and the overall optimisation of the games at Vegas Kings. While I had no concerns regarding my gaming experience, the lack of demo play was something to point out. At many other online casinos, you can try out the games using play money in demo mode. But at Vegas Kings, I had to deposit funds in my account before I could start playing any game. I topped up my account and then started playing games across different categories. The games loaded pretty quickly. I also had a full in-game guide for each game, which helped me understand how the game works, the paytable, and other essentials. I could also easily set up my bet, enable automatic betting, or try different modes.

The games worked smoothly and flawlessly on my device, and I never faced lagging or stuttering issues. I was also impressed with the graphics of most of the games. While some games had retro designs, bringing back nostalgia, most had advanced graphics with premium visuals and themes. I could also switch between fullscreen mode and windowed mode as per my gaming preferences.

I visited the live casino section at Vegas Kings and found several ongoing sessions I could join. Each session had a professional agent who catered to the bets of the live players. The stream quality was brilliant, there were no audio problems, and the stream was buffer-free as well. I also placed bets live and had a very realistic casino gaming experience right from my home.

Bonuses: 9.7/10

It doesn't matter if you are new at Vegas Kings, an existing player, or a high-profile one raking in bags of cash; Vegas Kings will treat you with great deals and bonuses. It all started for me when I signed up at Vegas Kings and was offered their welcome deal. I found it quite interesting as I was getting up to $1,000 and 200 free spins. The only catch was that I had to make three deposits in order to claim the full amount. Take a look below to see how much you can get with each deposit:

The welcome promo had a few terms and conditions. A minimum deposit of $20 was required for each deposit to be eligible for the intended reward. I was also required to wager the bonus, and the free spins 40 times, which is a little above the industry standard of 35 times; nevertheless, I was still able to complete them by playing and strategising accordingly. Additionally, the free spins rewarded carried the value of $0.10 each and were only available on the game Big Bass Bonanza. After claiming the bonus, I had seven days to fulfil the wagering requirements before it would expire from my account. Vegas Kings has placed a maximum cap of 5 times on winnings from the welcome bonus. It means that if I get a $100 bonus on making a deposit, the maximum amount I could withdraw would be $500.

Besides the welcome bonus, I found many ongoing promos at Vegas Kings. I could participate in daily rewards, monthly deals, and weekly promos and get as many benefits as I wanted. There was a daily lucky wheel I could spin, tiered match and spin bonuses, jackpots worth millions, free spins every day, and slots tournaments I could participate in. Vegas Kings has a reward system as well as a VIP program for their loyal players. I could play games, get points, and then redeem those points for special rewards for my own benefit. The VIP program has several levels, each offering exclusive perks; however, it was by invitation only, so I could not directly join.

Deposits and Withdrawals: 3/10

While I had a pretty smooth banking experience at Vegas Kings, the casino has limited banking options for New Zealanders. When I tried making a deposit at the casino, the only available option was my bank card. For withdrawals, I could only withdraw funds to my bank account or to my bank card, and no other options were available. Upon inquiry, I discovered that the casino does have other banking options like e-wallets, payment vouchers, and mobile wallets, but they are not available for New Zealanders as of yet. This might be due to limitations and policies of a specific jurisdiction that Vegas Kings does not comply with, but they definitely need to solve this issue to provide Kiwis with more banking options.

I decided to use my Visa debit card to make a deposit at Vegas Kings. I selected the $100 deposit amount, entered my card details, and went ahead with the transaction. My transaction was instantly approved, and I did not have to pay any service or merchant fee. Take a look below to find out the complete list of deposit and withdrawal methods at Vegas Kings:

Deposits

• Visa (Min. $10 - Max. $2,000)
• Mastercard (Min. $10 - Max. $2,000)

Withdrawals

• Direct bank transfer (Min. $40)
• Visa/Mastercard (Min. $40)

Withdrawals can take up to a week at Vegas Kings to process. In my case, I received my withdrawal within a day of my bank account. However, I had a fully verified account, as I had submitted my identity documents earlier to avoid any issues. Vegas Kings may also request you to do the same before they can start processing your withdrawals. Withdrawal limits can vary, which you can see on the withdrawal page.

Mobile Gaming: 9.5/10  

I spent a full day testing the features and games of Vegas Kings on my mobile. Initially, I looked for a dedicated Vegas Kings app, which I could not find. Then, I visited the official website through my mobile browser, and the mobile version of the platform appeared instantly. I could tell that the mobile version of the site was designed carefully, having a responsive interface and easy navigation. Almost every Vegas Kings feature that I had on my laptop was available on my mobile as well. I could sign in, sign up, check out bonuses, the loyalty program, account settings, and, most importantly, the entire gaming library. However, not all of the games were available in the mobile version of Vegas Kings. Some titles that were not up to the standard of mobile gaming were excluded, which I think is a good idea to ensure an overall smooth gaming experience.

To know that for sure, I visited the game section at Vegas Kings and started scrolling the front page. I played around a dozen games across slots, live games, and jackpots so that I could assess their performance. The games loaded at a very similar speed as they did on my laptop. I also had the option to enter fullscreen mode or stay in the windowed view. In terms of navigation, I did not find it difficult to control the games, as the in-game interaction was flawless. I could customise my bets, check out the guides and the paytable, or try different options wherever available. I also loved the sharp details of the games that looked even better on the compact screen of my phone. The graphics were brilliant, the sound quality was good, and the live games did not lag. My stable internet connection helped a lot, ensuring the live streams were buffer-free, the gameplay was without stutter, and there were no freezing issues. I also recommend only using mobile browsers that are fast and reliable when playing casino games on a phone.

Customer Support: 9.8/10  

Vegas Kings provides exceptional customer care to their users, thanks to their quick and efficient support staff. I also appreciated how they provide multiple channels through which users can solve their queries. I had the option to chat live with an agent, send a text or directly call the official number of Vegas Kings, or explore the FAQs section. As I had a lot of questions regarding payments and security and wanted to have them answered quickly, I decided to go with the live chat option. I first had a brief chat with an AI bot where I was required to provide some details about myself. After dealing with it, I requested a live agent and was connected within a minute. I then proceeded with my questions, and the agent assessed them. Without much waiting, I was provided with a professional and precise response to all my queries. The agent was very friendly and seemed to know what he was talking about.

While I did not test the phone support of Vegas Kings, I recommend using it if you do not want to chat with an agent. Vegas Kings also has a lot of helpful content on their FAQs page, about us page, terms and conditions page, as well as privacy policy page.

Security and Licensing: 9.8/10  

Vegas Kings is owned and operated by Grace Media Limited, a company located in Gibraltar and which owns several online casinos. Grace Media has obtained licences from the Gibraltar Gaming Commission and the Gambling Commission of the UK. These licences authorise all Grace Media subsidiaries to operate in different jurisdictions, including New Zealand. I have attached one of the official licensing certificates below. Additionally, Vegas Kings has a clean history of operation without any reported security breaches or fraudulent activities.

I have one concern regarding the security features of Vegas Kings. I could not find the two-factor authorisation feature, which I consider a solid defence against unauthorised access to your account. Besides that, Vegas Kings has SSL encryption securing the private data on the casino, several communication modes, an identity verification system, secure banking options, and strong password protection.

Verdict

Vegas Kings has pretty much all the characteristics of a premium gambling site in New Zealand. They have a diverse gaming library whose games work flawlessly on computers and mobile devices. The games are optimised, fun-to-play, and fair, ensuring an overall exciting gambling environment. The bonuses were pretty good as well. I loved my welcome promo and could not resist claiming it entirely. Additionally, the regular promos and loyalty program kept me hooked at the casino.

The only problem Vegas Kings needs to address is their limited number of banking options for Kiwis. Besides that, the casino is safe and secure, has premium support, a friendly interface, and everything you would want as an online gambler. So, if you are comfortable using your bank card only to make payments, Vegas Kings is an excellent gambling platform to go with.

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