VoodooDreams Casino Review NZ

Expert Review

At first glance, VoodooDreams seemed like a fairly regular online casino that was no different from the hundreds I have reviewed. But as I explored more of its features, I found out it ticked all the boxes as one of the best online casinos in New Zealand. VoodooDreams has a great variety of casino games having over 1,500 titles in their library. You are in for a treat if you play slots, as they have not compromised a bit in terms of diversity in that section. You can also play live casino games, table games, card games, jackpots, and more, and enjoy a full-fledged casino gaming experience.  I was also impressed with the beginner-friendly interface of VoodooDreams, which allowed me to explore top picks, new games, hot games, and games of other types with ease.

After completing an unusually long registration process, I was welcomed with a massive bonus. Although it is divided across the first four deposits on the platform, you can receive a total of $1,600 bonus, along with 200 free spins. VoodooDreams has several secure payment options for Kiwis, and is licensed and regulated, assuring me it is 100% safe to use. If you encounter a problem, they have dedicated support to help you out. To learn more about what they offer, read on, and see how I rate VoodooDreams across various factors.

Games: 9.5/10

Although the VoodooDreams gaming library is not as big as some other online casinos I have reviewed in the past, it is still diverse enough to keep you busy and entertained for a long time. They have around 1,500 titles spread across all the casino gaming categories. They have a massive variety of slots, with over 1,000 games in that category alone, as well as live casino games, jackpot games, card games, table games, arcade games, scratch games, and more. They also have categories for new, popular, and exclusive games, so players can keep up with new releases and hot games.

The interface at VoodooDreams is very beginner-friendly, but I think they lack some essential features by keeping things too simple. For instance, I did not find any option to filter games as per my preferences. I was not even able to see which game providers were available, and had to check for the individual games manually. But the good thing is VoodooDreams has opted for top game providers, including industry leaders such as Microgaming, NetENT, Evolution, that prioritise optimisation, gameplay, and user experience.

For better evaluation, I purposely picked ten games from each gaming category at VoodooDreams and started testing them out using my decade-old laptop. The site was fast and responsive, and I was able to pick several games in one go. First, I tried my favourite casino games that I regularly play, which are Book of Dead, Big Bass, and Gold Blitz. I had the same experience as I have at many other top online casinos, without any loading time issues, lag, or stutter.

For most of the games I tried, the interface was smooth, the gameplay was lag-free, and I was even able to play the games in demo mode. I really like the demo mode feature as it allows me to evaluate games before wagering real money. The graphics are quite attractive with amazing animation and 3D effects. In short, you will never get bored at VoodooDreams because their games are well-designed and will keep you hooked all the time.

The live casino games at VoodooDreams are streamed live, with professional dealers. I joined several live rooms and attended game shows, and had a pretty realistic experience right from the comfort of my home. Keep in mind that I tested all these games on a very old laptop, which means that the games at VoodooDreams do not require high-end devices. But I do recommend you have a stable internet connection and an updated browser installed on your device to have a smooth gaming experience.

Unfortunately, I did not find any authorisation certificate at VoodooDreams indicating the fair play of the games. For the RTP, I had to check each game individually and find its win rate, which averages around 97% for all the games. Considering all the games at VoodooDreams are sourced from top game providers, it is safe to say they are fair and legit.

Bonuses: 9.6/10

In my years of reviewing online casinos, I have only found a few casinos offering a welcome bonus as big as VoodooDreams’. You can get a total of $1,600 in bonus credits along with 200 free spins after signing up on the platform. The only thing I did not like about their welcome promo is that it is divided into four deposits, and for the later deposits, the return percentage is considerably lower.

To understand it better, let’s dive into the details. For the first deposit I made on the platform, I got a 100% bonus of up to $100, along with 200 free spins. The free spins were deposited into my account in a span of 10 days, with 20 each day. But for the second, third, and fourth deposits, I was only offered a 25% return bonus up to $500 consecutively. It means that depositing $100 will only get you $25 in bonus credits for your second, third, and fourth deposits, which might not be worth it for many players. So, I recommend utilising your first deposit at VoodooDreams fully and claiming the entire amount along with free spins.

The minimum deposit amount is set to $20, which is fair. The bonus amount needs to be wagered 40 times if you want to withdraw.

I found a really unique program at VoodooDreams that rewards you for simply playing games. You can play literally any game in the casino, and you will be rewarded XP and SP for doing so. You can exchange your SP and XP points for cash, spins, or other rewards available. I also took part in the massive drops and win slot jackpot of $2 million, which is organised every month for the players of VoodooDreams. I recommend you keep an eye on their promo section as they introduce such offers every now and then.

Deposits and Withdrawals: 9.4/10

VoodooDreams has a pretty decent range of payment options for New Zealanders to opt for. They support credit and debit card payments, voucher payments, and some e-wallets that are widely used in New Zealand. But I think they should add some additional payment options like cryptocurrencies which many players (myself included) prefer to use. As crypto payments were unavailable, I used my Visa debit card and made a payment of $100, which was approved right away. I received my funds right into my account as well as the bonus credits. There was no fee charged, making my experience even better.

For the complete list of deposit and withdrawal methods at VoodooDreams, take a look below:

Deposit methods

• Visa (Min. $20 - Max. $15,000)
• Mastercard (Min. $20 - Max. $15,000)
• Paysafecard (Min. $20 - Max. $250)
• Skrill (Min. $20 - Max. $10,000)
• Neosurf (Min. $20 - Max. $10,000)
• MuchBetter (Min. $10 - Max. $10,000)
• ecoPayz (Min. $10 - Max. $10,000)
• Neteller (Min. $10 - Max. $10,000)

All deposits are processed instantly without any delay.

Withdrawal methods

• Direct bank transfer (Min. $20)
• Visa (Min. $20 - Max. $15,000)
• Mastercard (Min. $20 - Max. $15,000)
• Paysafecard (Min. $20 - Max. $10,000)
• Skrill (Min. $20 - Max. $10,000)
• MuchBetter (Min. $10 - Max. $10,000)
• Neteller (Min. $10 - Max. $10,000)

Although all the withdrawals are processed free of charge, a specific fee might be charged if you opt for a direct bank transfer. Withdrawals usually take up to two business days to process.

Mobile Gaming: 9.7/10  

VoodooDreams does not offer mobile gaming apps, but they have a mobile-friendly website that works on all types of devices without any problems. All you need is an updated mobile browser in your mobile that also supports Flash and HTML games. I recommend my readers install Chrome, Safari, Opera, or UC Browser on their mobile devices as they are the fastest and most reliable. 

I tested their website on my iPhone and an old Android, which I stopped using years back. I had pretty much the same experience on my mobile as I had on my laptop. The website, along with different pages, loaded pretty fast, the site had a similar interface as the desktop version, and I was able to log into my account with ease. I was also given the option to make a deposit or withdrawal, explore bonuses, contact support, or play any game I wanted. I tried slots and some table games on both of my devices, and the games ran smoothly. Although the loading times of the games were a bit longer on my mobile than on the laptop, it did not affect my experience. The best thing is even my old Android was able to handle all the games with ease, indicating that their mobile site is very optimised and lightweight. The graphics of the games were of high quality, and I enjoyed all the titles in full-screen mode.

Customer Support: 9.5/10  

VoodooDreams has live chat and email support for their users to use in case of a problem. Strangely, you must first have an account if you want to chat live with an agent. Other than that, the live chat is available 24/7. I also tested the live support at VoodooDreams and found it quite efficient. The agent got connected with me within a minute, asking what my problem was.

Their email support is not very fast, but still an excellent option if you can wait a little. I got a response from their email support after almost four hours, which is faster than most casinos’ email support. Another strange thing that I found about VoodooDreams is that the guiding content there is pretty much non-existent. There is no FAQs page, and no guides available to help you out directly. So, you have to rely on live chat and email support if you face a problem at their casino.

Security and Licensing: 9.6/10  

VoodooDreams is owned by SuprIsle Limited located on the Isle of Man with a registered office within the jurisdiction. The company was also issued a valid gambling licence in 2020 from the Gambling Supervision Commission of the Isle of Man, which I then verified by visiting the official gambling website of the country. You can also take a look below to find the company listed in the list of valid licence holders.

For security, VoodooDreams offers a few ways to protect my account. I chose a very strong password for my account, added my phone number to my account, and enabled notifications. I also activated 2FA through an authenticator for added security and peace of mind.

Verdict

I am very satisfied with VoodooDreams. They have a huge gaming library with more than 1,500 titles, which they are constantly expanding. I loved all their games as they were sourced from the best game providers. The graphics, the interface, the gameplay, and the mobile gaming experience – everything is top-notch. I also enjoyed the welcome bonus of $1,600 and 200 free spins, but multiple deposits with lower bonus percentages were a slight negative.

VoodooDreams has safe and secure payment options, and my transaction was processed instantly without a fee. They have live chat support and email support if you ever get into a problem. You can visit VoodooDreams now and see for yourself whether you like this casino.

Frequently Asked Questions