Bitcasino.io Review NZ

Expert Review

Launched in 2014, Bitcasino is the world’s first crypto online casino. This decentralized casino offers premium rewards, an extensive collection of exciting casino games, a comprehensive sportsbook, instant customer support, and more. As my first crypto casino review, I was quite excited to see how my experience would turn out at Bitcasino. So, I hopped on to the site and signed up with my Google account. Users also have the option to connect their crypto wallet and get started right away. I then visited their gaming library which features more than 5,000 premium casino games provided by some of the best game studios in the digital world. 

Bitcasino’s partner sportsbook is also diverse and has thousands of betting markets. Deposits and withdrawals are fast, and users can even buy cryptocurrencies through conventional banking options. The interface is friendly, and the site has strong security features. I will discuss more about the features of Bitcasino in this detailed review for New Zealanders so you can decide if it's right for you.

Games: 10/10

Bitcasino is among the few online casinos offering over 5,000 casino games, making them a solid choice for anyone looking forward to a diverse casino gaming experience. The best thing is Bitcasino offers both quantity and quality of their games and overall features. They have partnered up with top game studios like Microgaming, NetENT, Pragmatic Play, Playson, and more, which are known for developing multi-platform games optimised for even low-end devices. So even if you have an old laptop or mobile, or slow internet connection, you will be able to get a smooth and sound casino gaming experience.

Bitcasino caters to all tastes and preferences. New Zealanders can enjoy a great variety of slot games, jackpots, crash games, virtual games, lotteries, table games, poker, live casino games, and much more. Different types of games have their dedicated sections as well, which you can select from the left-hand panel of the casino. But whenever I wanted to play a certain type of game, I visited the "all games” section and then chose a category from the drop-down list. In the same manner, I could select any game provider and see their games. Bitcasino also allows you to sort games by popularity, RTP, volatility, and hit ratio to find games that are up to your standards. On the homepage, I also found dedicated sections for new games, popular games, and games with certain themes that you might want to check out.

I picked dozens of titles to play and test at Bitcasino. I began with the slots section and started playing the titles that were marked exclusive. Bitcasino offers a unique feature that I have never seen at any other online casino: they provide detailed statistics for each of their games. I could see RTP, volatility, and hit ratio provided in the game stats section as soon as I clicked on the game. Simultaneously, the games would start loading and finish up within a few seconds. I also had the option to switch between real and demo mode as per my liking. And like most other casinos, I could enter the fullscreen mode and enjoy games filling the entire screen of my laptop.

In terms of graphics, every game pleased me with its high-res animation, excellent theme, bright colours, and flawless movement. And it was not only for slots but any game I tried, including jackpots, poker, scratchcards, or any other type of game. The gameplay was very smooth as well, and I never faced any interruption during my playing sessions. I was easily able to place bets, turn the music and in-game sound on or off, or change the settings to my liking. I also dealt with a few live casino games, and the streaming was perfect. It did not buffer, the quality was great, I could seee the agents clearly, and the interface was easy to understand. I recommend having a fast internet connection specifically for live games to avoid low-quality streaming or lag during the sessions.

Betting: 9.7/10

One important thing to keep in mind right from the start is that Bitcasino does not have a sportsbook of their own. They collaborate with Sportsbet.io and promote it in their casino, allowing players to access it from there. Sportsbet is an entirely different platform dedicated to sports betting, but it works similarly to Bitcasino and revolves around cryptocurrencies. Appreciating the idea, I visited the website and started exploring it. The homepage was dedicated to promotions and featured events, allowing me to explore all the hot events going on. At the top, Sportsbet provided me with the complete list of sports they have on their platform. I not only found worldwide famous names like soccer, cricket, or basketball, but boxing, e-sports, tennis, boxing, cycling, and many others as well. From the side panel, I could explore different categories like in-play games and upcoming games as per my liking.

I first visited the in-play section and clicked on one of the ongoing soccer matches. The bottom of the interface was dedicated to all the markets that were available to place a bet on. I could not really count all of them, but there were dozens of opportunities in that single event that I could explore. The right-hand side was dedicated to the live score, live simulation, detailed statistics, and other crucial details. For the upcoming games, Sportsbet provided me with details like head-to-head, kick-off time, and, of course, all the available markets for betting.

Upon clicking on any market, it instantly added to my bet slip. I could add multiple bets simultaneously and execute them separately or place a multi-bet if I wanted. Additionally, I also changed the odds format from decimal to American, as it is what I prefer, and there were other formats as well to choose from. Overall, I found Sportsbet quite appealing due to their excellent odds, friendly interface, instant updates for live games, and other features.

Bonuses: 9.8/10

Bitcasino has an impressive range of bonuses that start with their welcome promo and keep on coming for as long as you stay on the platform. I honestly did not find their welcome bonus interesting at first. However, as soon as I started exploring how it actually works, I found it to be one of the best bonuses I had ever claimed on an online casino. Bitcasino offers 20% cashback up to $10,000 as a welcome bonus to their new players. However, that 20% is not the amount you get on making a deposit; rather, it is the amount you get on the losses you incur for the first seven days at the casino. All you have to do is make a deposit, play any games at Bitcasino within the first seven days, and receive the funds back into your account. In other words, it is a win-win situation for players. If you keep winning, that’s great! But if you lose, there is a 20% cash back waiting for you at the end!

Do you know what the best part is? There are no wagering requirements! You do not have to deal with high playthrough, and instead simply keep what you get at the end of the seventh day. However, there are some important terms for the welcome bonus that you should keep in mind. You need to play slots or live games during the first seven days to be eligible for the bonus. The minimum bonus amount is $10, so you must incur losses of $50 or more to be eligible for the 20% bonus.

Bitcasino also brings ongoing promos for their regular players. I found daily races to compete in, tournaments, cash drops, casino boosts, and several other deals. Bitcasino even has an affiliate program, which would work best if you know how to convince people. I also recommend taking a look at the Bitcasino VIP program where you can enjoy different perks based on the loyalty tier you achieve.

Sports bettors can visit the promotions section to find deals that would cater to their needs. I discovered many daily and weekly bet offers there, massive cash prizes, tournaments, bet boosters, and much more that I could claim while betting at Sportsbet.

Deposits and Withdrawals: 9.5/10

Being a crypto-only gambling platform, Bitcasino has limited payment options for their users. When I clicked on the deposit button at Bitcasino, I was only provided with a long list of cryptocurrencies. Each cryptocurrency had the wallet address as well as the QR code that I could scan and make a payment. The good thing is that Bitcasino supports all popular crypto assets, including BTC, USDT, ETH, BUSD, USDC, TRX, XRP, BNB, and many others. I simply had to transfer the funds from my crypto wallet to the address provided at Bitcasino, and I could start playing.

For players who do not own any digital assets, Bitcasino brings the convenience of purchasing cryptocurrencies through third-party services. Kiwis can use credit or debit cards or use merchants like Binance, Kraken, or Blockfinex to purchase crypto using NZD.

As I already had USDT in my crypto wallet, I made a transfer directly to Bitcasino. My transaction was approved and confirmed within a few minutes, and I received the funds in my account. Take a look below to see the complete list of banking options available at Bitcasino:

Deposit methods

• Cryptocurrencies
• Visa
• Mastercard
• Binance
• Kraken
• Blockfinex

All deposits except cryptocurrencies are processed by third-party merchants at Bitcasino. While the casino does not charge any fee on deposits, the third-party merchants might charge a certain fee. Also, limits may vary depending on the selected asset for deposit.

Withdrawal methods

• Cryptocurrencies 

Withdrawals can only be made in cryptocurrencies at Bitcasino. As Bitcasino is a licensed entity, users might have to provide their verification documents according to the KYC guidelines. I also had myself verified before I requested my first withdrawal, and after the procedure, it was approved instantly. Again, limits may vary according to the selected asset for withdrawal.

Mobile Gaming: 9.6/10  

Bitcasino understands very well that newer-gen casino players prefer playing games on the go. And for that, they bring their dedicated mobile application that is available for Android users. The app for iOS is still in development and will be released at a later time. But the good thing is that Bitcasino has a mobile-friendly website as well, which works on any smartphone. You just need a decent internet connection and an updated browser to get started. As I own an iPhone, I visited their official website from my Safari browser. With lightning speed, the entire website loaded, and I could easily navigate through the interface. The first thing I did was log in and start browsing the casino.

I picked a few games to test on my phone. As I already had funds in my account, I played all the games in real-money mode. Fullscreen mode was also available, which made it a little easier to navigate the in-game interface. I could easily place bets, explore settings, or change bet amounts. All the games worked flawlessly with HD graphics and smooth gameplay. There was no lag, freezing, or temperature issues, and my mobile handled all the titles well. All the other platform features like registration, account security, deposits, withdrawals, and bonuses were also available.

For sports betting, Sportsbet.io brings dedicated mobile applications for both Android and iOS users. However, I still decided to explore it through my mobile browser, and it worked really well. All the in-play and upcoming markets were available, along with the ability to place different types of bets. Sportsbet.io also provides mobile users with detailed statistics along with instant updates.

Customer Support: 9.4/10  

The customer support at Bitcasino is as good as I expected from any top online casino. It is fast, efficient, professional, and gets you the answers you need. When I wanted to get some of my questions answered, I simply visited the help centre of Bitcasino and found two support options. I could either use the live chat or email support. I decided to try the live chat only. Upon clicking on it, a small window appeared where different topics were mentioned. I had to first deal with the automated responses before I could get an actual agent to help me. After an agent connected with me, I communicated my concern and asked a detailed question. I was provided a prompt reply with instructions that helped me sort my issue out.

For email support, Bitcasino can take up to a few hours to reply to your query. I recommend checking out the guides and the articles they have on their help centre page. I loved the page as it had information regarding almost everything at the casino.

Security and Licensing: 9.8/10  

Bitcasino is owned and operated by Moon Technologies B.V., a company based in Curacao with a valid gambling licence from the country’s government. For payments, Bitcasino partners up with different crypto exchanges and mProcessing Solutions Limited, a payment processor which is owned by Moon Technologies B.V. as well.

I was also very impressed with the security precautions Bitcasino takes for their users. The casino provides users with the option to secure their individual accounts. I enabled the two-factor authorisation option for phone notifications and email notifications as well. I also provided my identity documents to keep my account even secure. Bitcasino implements SSL encryption that plays a vital role in securing a website from attacks and breaches.

Verdict

The idea of combining digital assets with the online gambling industry has proven to be revolutionary due to all the benefits it provides. Bitcasino pioneered this concept in 2014 by being the first online casino to offer cryptocurrency support. I loved using my decentralised crypto wallet, maintaining anonymity to make deposits and withdrawals at Bitcasino. The whole experience was also very fast, easy, and secure, which is hard to find at other online casinos. What’s even better is that Bitcasino maintains the quality in their other sectors as well, ensuring their players get a top-notch gambling experience. Their diverse gaming library consisting of over 5,000 games kept me entertained for the two weeks I spent at the casino. I enjoyed all the games with flawless gameplay and amazing graphics.

Their sportsbook, bonuses, support team, and mobile compatibility were all up to the mark as well. At no point did I feel Bitcasino was lacking, except for the fact that they do not have a dedicated app for iOS users. Other than that, I didn't face any issues playing at Bitcasino.

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