Caxino Casino Review NZ

Expert Review

Caxino is a popular online casino in New Zealand that offers a wide range of casino games and handy benefits. It is one of the new casinos in the portfolio of Rootz Limited, a company that owns and operates several online casinos. I have reviewed some of their casinos (eg: Wildz, Spinz and Wheelz), and they did not disappoint. In fact, they make my list of the best online casinos and best pokies in NZ.

Caxino boasts a massive gaming library of over 3,000 games including popular slots, poker games, jackpots, live casino games, and everything in between. Their library continues to grow as they add more titles regularly. Caxino has partnered up with leading game providers in the gambling industry, like NetENT, Red Tiger, Microgaming, and Quickspin, which are known for giving users a premium and smooth casino gaming experience.

Increasing my excitement even further, Caxino offers a welcome bonus of $200 + 100 free spins. I also found bonuses and deals for existing players in their promo section. With convenient banking options, live chat support, and foolproof security, Caxino is one of the best online casinos in New Zealand. In this Caxino Review for New Zealanders, I will cover all of the features, pros, and cons.

Games: 9.6/10

Caxino offers more than 3,000 premium casino games, and they often add new and exciting games to their library. They have partnered up with some of the best game providers in the industry such as Pragmatic Play, Play N’Go, Evolution Gaming, Red Tiger, NetENT, and Push Gaming, among others. I can personally vouch for these providers as I have been playing their games for years and never once faced a problem.

To make things easier, visit the Caxino gaming section and use the search bar. I simply entered the name of a game provider, Microgaming in my case, and all of the provider’s games appeared. You can also search for a specific game type according to your preferences and find exactly what you want to play.

Thanks to the neatly designed interface, you can also explore all the categories just by scrolling. I found several sections right in their library, including new games, popular games, card games, table games, slots, featured games, and many more. I think it helps players try something new, which could offer them an exciting fresh gaming experience.

I spent a few days testing the games at Caxino. Right off the bat, I liked the diverse themes; I enjoyed many games with different stories, adding a novel and fun element to my casino gaming experience. The games themselves are quite lightweight and fast. I used my old laptop to test out Caxino, and every game ran smoothly. I also entered the full-screen mode, opened multiple games simultaneously, and even tried different game modes, and the experience was just as good. I also liked the demo feature that enables players to try out any game using play money. I was able to test out some games in demo mode to see if I liked them, before using my money to play.

The graphics and interface for all the games are exceptional. But their live casino section takes it to another level, and made me feel I was playing in a physical casino! All the live games have a professional croupier that deals live so you can play and chat in real time. I chatted with her as well as the other players, placed some bets, and enjoyed the general atmosphere.

In my investigation into whether the games are legitimate, I could not find any official certification from a private firm. However, I do know that all the games at Caxino are fair and safe as they are provided by trusted game providers. The casino is also regulated and licensed so I know it is legitimate. The average win rate of the games is 96%, which is around the industry average for online casinos in NZ.

Bonuses: 9.5/10

I found several bonuses and promotions at Caxino available for new as well as existing players. As a new player, I was welcomed with a decent welcome bonus of $200. While it is not extremely high compared to what I have seen at other online casinos, it is still a great deal, especially since you can claim it all in one deposit.

Caxino also gives you 100 free bonus spins as part of the welcome bonus. The free spins are deposited into your account over 10 days, in a set of 10 spins for each day.

The terms and conditions of the welcome bonus are reasonable, with the wagering requirements are only set to 35 times, which can easily be completed within a few days of playing. The minimum amount to claim the bonus is $10, which is quite low for an online casino in NZ. If you are interested in depositing less than $10, there are a handful of NZ casinos that offer $1 minimum deposits, which you can find here.

You can also visit the news and offers section of Caxino and find some excellent deals. I mostly found deals such as deposit bonuses, new games offering free spins, jackpots, and tournaments. If you play it right, you can increase your chances of winning with free spins and bonus money. I recommend you keep up with the news and offers section to find out what current promos are available.

Deposits and Withdrawals: 9.7/10

Caxino offers a wide variety of payment options to Kiwis that they can easily and safely use to make deposits or withdrawals at the casino. Aside from credit or debit cards, many popular e-wallets and payment vouchers are available as well. The minimum deposit amount is only $10.

I made my first deposit at Caxino using my MuchBetter wallet. My transaction was instantly processed, and no fee was charged. I received my funds and the bonus amount in no time and was able to start playing games right away. For the complete list of payment options at Caxino, take a look below:

Deposit methods

• Visa (Min. $10)
• Mastercard (Min. $10)
• MuchBetter (Min. $10)
• Skrill (Min. $10)
• Neteller (Min. $10)
• Payz (Min. $10)
• Paysafecard (Min. $10)

All deposits are processed instantly, no matter what payment method you choose.

Withdrawal methods

• Direct bank transfer (Min. $20)
• Visa (Min. $20)
• Mastercard (Min. $20)
• MuchBetter (Min. $20)
• Skrill (Min. $20)
• Neteller (Min. $20)
• Payz (Min. $20)

Withdrawals can take anywhere between 1 to 3 business days to process fully. When initiating my first withdrawal request, I was asked to verify my identity first. After completing the process, I received my funds without any issues.

Mobile Gaming: 9.6/10  

Eliminating the hassle of downloading or installing mobile apps, Caxino offers users a premium mobile gaming experience. I visited the casino on my mobile phone, and went through a relatively simple process. You just have to open your mobile browser, visit Caxino, and access it right away. As I already had an account with them, I logged in instantly. They also provide users with the option to register as a new player on your mobile. After logging in, you get access to everything a PC user enjoys – the wide range of games, payment options, bonuses, and customer support. 

I played several Caxino games on an old phone, and they never lagged, stuttered, or froze. The graphics and the visuals were also pretty much the same, and the games looked even sharper due to the smaller screen. I easily navigated the games, thanks to the perfectly suited interface on my mobile. I placed bets, opted for fullscreen mode, and everything was spot on.

I also initiated a withdrawal request from my phone, and it was accepted without any problems. There is also an option to contact support, change your account settings, or explore the bonuses if you want, all on your phone or tablet. I recommend a stable internet connection along with the latest mobile browser to play all the games smoothly.

Customer Support: 9.2/10  

I have reviewed hundreds of online casinos in my career, and only a handful offered multilingual customer support – Caxino is one of them. The primary method to get in touch with the Caxino support team is live chat. To test it out, I clicked on the chat icon in the lower-left corner of the website. I was presented with the option to choose between different languages that included English, French, Norsk, German, and more. I chose English as it is my first language.

I was a little disappointed that I had to wait in a queue for 20 minutes before an agent got in touch with me. Thankfully, a prompt answer was given, making my experience not too bad overall. I figured that the long wait could be a one-off, so I tested it again the next day. On that occasion, I had a live chat agent available immediately to answer my query.

Caxino also has tons of guiding content that you can check out in the website footer. There are detailed articles and informational posts that might help you get out of a problem instantly.

Security and Licensing: 9.8/10  

Caxino is part of an established casino group, Rootz Limited, a company that owns and operates a number of popular online casinos. The company is based in Malta and has a registered address there. Most importantly, they have a valid gambling licence from Malta Gaming Authority to provide their services in New Zealand. I have attached the MGA certificate below.

Caxino uses several efficient security systems like SSL encryption to protect the data and integrity of their users. I also appreciate the number of account security features available on Caxino that one can use to improve overall safety. Make sure to enable them so that no one can access your account.

Verdict

Caxino deservedly holds a spot in my list of best online casinos in NZ. If you love exploring thousands of casino games and want to play every popular title, Caxino is perfect for you! I found slots, jackpots, table games, card games, and many more. As a cherry on top, all of these games are sourced from the best game providers, who never compromise on quality. All the games I tried were smooth, flawless, fair, and safe to play.

Caxino offers a variety of banking options as well as multilingual customer support. When you first join them, you get an incredible welcome bonus of up to $200 and 100 free spins. The registration process only takes a minute, and you can get started with as little as $10. Check out Caxino for yourself to see if you enjoy it as much as I did.

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