NYSpins Casino Review NZ

Expert Review

NYSpins is an online casino launched in 2017 that offers many perks for Kiwis, including a fine selection of premium casino games, extraordinary bonuses, secure banking options, and live chat support. I also liked the beginner-friendly interface at NYSpins Casino, which allows new and amateur casino players to easily explore different games and other features. Experienced players will not feel left out either, thanks to the casino’s diverse gaming library consisting of more than 700 games. NYSpins Casino has something for every taste and preference, including a great variety of slots, live casino games, table games, card games, jackpots, and much more.

Upon signing up, I was welcomed with a massive bonus of $1,600, which can be fully claimed with my first four deposits at the casino. I had no problems making a deposit at the casino, thanks to the convenient and secure payment options available. Plus, NYSpins Casino has 24/7 live chat support. In this NYSpins Casino Review, I will discuss more of their features in detail.

Games: 9.4/10

The NYSpins Casino gaming library has over 700 titles that include popular slots, jackpots, and live casino games, as well as a wide range of card games, table games, scratchcards, and more. NYSpins adds new titles constantly, brings exclusive games for their users, and has a separate section for top picks. I love how easy they have made it for beginners to explore and enjoy the casino games. I even discovered some titles that I didn't know were so much fun to play.

On the other hand, I think they have oversimplified things which makes it a little harder for experienced players like me to navigate. For instance, there is no option to filter your search result when looking for a particular type of game. There is no option to select a game provider, type of game, wager size, and other options that I love to use.

In short, you will have to type the exact name of the game in the search bar; otherwise, it will be hard to find the games you like. But thankfully, I was able to find separate sections for different types of games; you can scroll and find a title which might meet your needs. Most of their games are sourced from industry leader NetENT, but other top game providers also contributed to their gaming library such as Microgaming, Pragmatic Play, Evolution, among others.

I tested different games at NYSpins Casino to see if they are comparable to other top casinos I have reviewed. I found that NYSpins is as good as any premium casino. The website is blazing fast and loads all the pages and categories in no time. I tested the casino on my old laptop, and the games ran very smoothly. I noticed some graphics-extensive games took a little longer to load, but once you are in the game, you get a flawless experience. A strong internet connection is key to a smooth casino gaming experience. You should also have the latest browser installed on your device.

Thanks to the top game providers NYSpins has partnered up with, you will be able to play all the games at the casino even with an average internet connection and low-end device. All the games are optimised, and have 3D graphics, amazing visuals and themes, and a friendly interface. You can try most of the games in demo mode to see if they are enjoyable for you before playing with real money.

I also played a few live casino games at NYSpins to feel the vibes of a real casino, and I was not disappointed! I chatted with the dealer and the other players in the room, and it was easy to place bets when you like. Live casino games are streamed in HD quality for a realistic casino feeling.

Although NYSpins has not stated the average RTP for their games, I individually checked the RTP for around 50 titles and found it ranging between 97% and 98%, which indicates that the games at NYSpins have a high win rate, above the average for online casinos in NZ.

Bonuses: 9.5/10

NYSpins might not have the best variety of promos for their regular users, but they do have a generous welcome promo. I was welcomed with a bonus of $1,600 + 200 free spins when I joined the casino. But there is a catch! Instead of claiming it all in one go, NYSpins divides their welcome bonus into your first four deposits at the platform. I am not a fan of this strategy, as it only makes things complicated for users.

For the first deposit, NYSpins offered me 100% up to $100 and 200 free spins, which I claimed right away. But for the second, third, and fourth deposits, they drastically reduce the bonus percentage to 25% only. It means that if you deposit $100 for the later deposits, you will only get $25 in bonus credits. I only claimed the first deposit bonus fully, as it gave me 100% bonus along with 200 free spins.

On the positive side, their welcome bonus is not very hard to deal with. The wagering requirements are set to 40 times, which you should be able to achieve within a week. Even if you don’t, NYSpins gives you 30 days to complete the wagering requirements and keep what you win. The minimum deposit required to claim the bonus is $20, which is low enough for most players.

As I stated earlier, regular users at NYSpins might not be able to find the best promo deals. At the time of reviewing, I only found one monthly jackpot of $2 million that you can be a part of. They do also have a loyalty program where you can earn cool prizes and rewards simply by depositing or playing at the casino.

Deposits and Withdrawals: 9.5/10

NYSpins brings many popular payment options like Visa, Mastercard, e-wallets, mobile wallets, online vouchers and more. They should add crypto payments, which are faster and more efficient.

I decided to use my MuchBetter e-wallet for my first deposit at NYSpins. I made a single deposit of $100 as I wanted to claim the welcome bonus, and received my funds instantly into my account. I also got my bonus credits and was able to play casino games right after. No fee was charged, and the overall experience was smooth. Here’s the complete list of deposit and withdrawal methods available for Kiwis:

Deposit methods

• Visa (Min. $20 - Max. $15,000)
• Mastercard (Min. $20 - Max. $15,000)
• MuchBetter (Min. $10 - Max. $10,000)
• ecoPayz (Min. $10 - Max. $10,000)
• Neteller (Min. $10 - Max. $10,000)
• Paysafecard (Min. $20 - Max. $250)
• Skrill (Min. $20 - Max. $10,000)
• Neosurf (Min. $20 - Max. $10,000)

Withdrawal methods

• Direct bank transfer (Min. $20 - Max. $N/A)
• Visa (Min. $20 - Max. $15,000)
• Mastercard (Min. $20 - Max. $15,000)
• Paysafecard (Min. $20 - Max. $10,000)
• Skrill (Min. $20 - Max. $10,000)
• MuchBetter (Min. $10 - Max. $10,000)
• Neteller (Min. $10 - Max. $10,000)

Visa and Mastercard withdrawals take around two business days to process. All other withdrawals are processed instantly after account verification. I was asked to verify my identity, and received my funds in my MuchBetter account soon after.

Mobile Gaming: 9.7/10  

NYSpins has a mobile-friendly website that allows users to play casino games whenever and wherever they want. No need to go through the hassle of downloading or installing an app; just visit NYSpins from your mobile browser and you will be good to go. Their website interface is very similar to their desktop version. To get started, I logged into my account, but there was an option to register from scratch too. As I already had funds in my account, I decided not to use the deposit option and started playing games right away.

The entire NYSpins gaming library is available for mobile users. I played some slots and card games but also decided to check out live casino games to see how well they worked on the phone. The games loaded a little slower on my phone, as phones usually have less memory and slower connectivity. Other than that, the games were the same in terms of graphics, interface, and overall experience. I was also able to enter the fullscreen mode and enjoy the games more immersively.

Mobile users can make deposits and withdrawals through their phones. You can also claim your bonuses, change your preferences, keep up with your loyalty program, or contact support right from a device in your hand. I recommend getting a good mobile browser to play casino games on. Chrome, Safari, and Opera work the best in most cases, as they are fast and reliable.

Customer Support: 9.6/10  

Customer support at NYSpins is pretty good, but they need to work a little on their policies. Only registered users can access the live chat feature on the platform, and anyone who does not have an account with them will have to use email support. As I had already registered an account with NYSpins, I tried their live chat support, and it was quite fast. You simply have to provide your name and email address to get started with the live chat, and an agent will get back to you in no time. The best thing is live chat is available 24/7. You can also go with their email support which is not the fastest but does the job. While live chat is definitely a faster contact method, I recommend you use email support if you want a brief answer or if your query is complex.

NYSpins has a separate info page where you can find interesting articles and guides about the casino industry and learn about different aspects. But there is no FAQs section or dedicated help centre containing info related to NYSpins that one could check out.

Security and Licensing: 9.8/10  

NYSpins is owned and operated by SuprIsle Limited, which is based in the Isle of Man and has a registered office there. The company has a valid gambling licence for all of their subsidiary casinos. NYSpins is fully licensed and regulated and comes under the gambling supervision commission of the Isle of Man. In the screenshot I have attached below, you can see NYSpins is listed as a valid licence holder under SuprIsle Limited.

The NYSpins site is encrypted with SSL making sure no info or private data is leaked in any way. I was also given the option to secure my account through 2FA, a strong password, and a phone number. I enabled them all to ensure flawless security and peace of mind.

Verdict

Overall, NYSpins is a very good online casino that exceeded my expectations in every aspect. They might not have thousands of casino games in one place, but they do offer something to cater to every taste and preference. I loved the selection of slots and live casino games, along with the card games, table games, and jackpots. The best thing is I could play games at NYSpins on my laptop as well as my phone. NYSpins also welcomed me with a very generous bonus with free spins included.

NYSpins provides convenient and secure banking options, 24/7 live chat support, and a great loyalty program with excellent rewards. What more could you ask for? Sign up for NYSpins now, claim your welcome bonus, and have an excellent experience playing your favourite casino games.

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