Playzee Casino Review NZ

Expert Review

Playzee is a first-class online casino that offers New Zealanders a carefully curated online gambling experience. Launched in 2018, the casino has been on a constant streak of evolution since then. Playzee Casino is diverse, rewarding, and well-organised. It is home to over 3,500 premium casino games, which is a massive catalogue even for high-profile online gamblers. I found slots, table games, card games, live casino games, jackpots, and much more, and all these sections had popular, classic, and new titles. Playzee Casino has sourced their games from some of the best game studios on the internet, ensuring good quality and optimisation for their titles.

Playzee Casino also does well in their bonuses department and offers several deals, including welcome promos, daily promos, the VIP program, and more. I was offered a decent range of banking options at the casino. I also tested the customer support, explored the security features, and double-checked the authenticity of Playzee Casino. I will talk about all these in this detailed Playzee Casino review for New Zealand and discuss if they are a great choice in today’s online gambling era.

Games: 9.7/10

It is not every day I come across an online casino like Playzee that offers players a diverse gaming library combined with a quality gambling experience and a fair and safe environment. Having access to over 3,500 games in one place was enough for me to stay at the casino and enjoy it all. As I kept scrolling the Playzee game library, the titles kept pouring in without an end in sight. The best part was that the casino covers every popular game category to ensure that all types of casino players are taken care of. There are slots, table games, live dealer games, jackpots, card games, megaways, and much more. Playzee Casino has also brought all the latest releases along with every popular casino game, such as Sweet Bonanza, Book of Dead, and Big Bass.

I was also very impressed by how neatly the gaming library of Playzee Casino was organised. It was really easy for me to navigate, search for games, and set my own preferences to find the games that would suit me. For starters, there were dedicated sections for different types of games that I could explore. I could do so from the homepage of the casino or by visiting the games section from the top bar menu. On top of that, there was an advanced search option that allowed me to search for games not only by entering a keyword or name but also by choosing a category, provider, or release order. I also briefly reviewed Playzee’s list of game providers and found dozens of top names in it, including NetENT, Play’n Go, Pragmatic Play, and many others.

To get a better idea about the gameplay, graphics, smoothness, and quality of the games, I started playing and testing different titles. I was using a pretty old laptop, along with my home WiFi network. The first reassuring thing about the games at Playzee Casino was that there was a demo play option available for most of the titles. I could first play and experience the games with virtual funds before deciding to risk my own money. Not only that, all the games at Playzee Casino started in fullscreen mode by default, which I personally loved. The loading times were pretty quick as well, and the in-game interface appeared just a few seconds after I clicked on the games. Every game also had a detailed guide, instructions, and a paytable to get myself accustomed to the rules.

I could simply begin playing by setting up the bet amount or enabling the automatic bet option where available. Even though some old-school games had retro-style graphics, most of the other games at Playzee Casino came with sharp, detailed, and colourful visuals. I was also impressed with the unique and exclusive themes that I only saw at Playzee Casino. In terms of optimisation, every game ran flawlessly on my laptop without any lag or freezing issues. However, I had some buffering issues while playing the live games, as those required a stable internet connection, which I did not have at that time. But I loved the concept of playing live, interacting with the live agents and live players through chat, and having a real-life gambling experience.

Bonuses: 9.6/10

Playzee is rich in promotions and deals. They have a premium welcome bonus that lasts multiple deposits, ongoing deals, occasional promos, a VIP program, and much more to offer to New Zealanders. I kickstarted my gambling journey at Playzee Casino with their welcome package. I was offered a total of $1,500, 150 free spins, and 500 Zee points, which seemed a really good deal to me. However, the entire bonus was divided into the first three deposits I would make at the casino. Take a look below to see how the welcome bonus works at Playzee Casino:

My only complaint with the welcome bonus was that the bonus percentages were lowered for the second and third deposits. Even though I was offered a 100% bonus on my first deposit, the bonus went down to 50% and 25% for subsequent deposits. That is why I decided to stick with the first deposit bonus only and enjoyed the match bonus, free spins, and Zee points.

However, before I claimed the bonus, I checked its terms and conditions, making sure I did not miss anything important. The first term I found was the minimum deposit requirement of $5, which was for all three deposits in the welcome bonus. I was also required to wager the welcome bonus 35 times before I could withdraw my winnings. It is important to note that the wagering requirements applied not only to the bonus but also to the free spins. I was provided 30 days to complete these wagering requirements before the bonus would expire and be considered void. Playzee Casino has capped the winnings from spins at $50; however, there was no such cap for the winnings from the bonus.

For regular players, Playzee Casino has a particular bonus dedicated to each day of the week. There was a bonus waiting for me from Monday to Sunday. Some days had a cashback deal, some days offered me free spins, and other days brought deposit bonuses. Moreover, Playzee Casino offers occasional promos like Christmas deals, Halloween packages, Easter, and more. I also checked out their VIP program, which had several statuses to achieve. For every bet placed, I would get Zee Points that would ultimately help me achieve a higher status with better perks.

Deposits and Withdrawals: 9.1/10

My banking experience at Playzee Casino was pretty decent. I was able to make deposits with ease and have my transactions processed instantly, no matter what option I went with. Withdrawals also did not take much time to process, allowing me to have funds in my account in a short period. And the best part was that there were several banking options available. I could use my credit or debit card, go with some popular e-wallets like Skrill or Neteller, or make a payment with online vouchers like Paysafecard or CashToCode. However, I would have loved the banking department at Playzee Casino more if they had brought cryptocurrencies for deposits and withdrawals. Cryptocurrencies offer anonymity, security, efficiency, and affordable banking experience, and many online casinos have now started to adopt them.

I decided to make a deposit through my Mastercard. The deposit process was really easy as I just had to enter my card details deposit amount. My transaction was approved almost instantly, and I had my funds into my Playzee Casino account right after. To know what other banking methods are available at Playzee Casino, take a look below:

Deposit methods

• Visa (Min. $5)
• Mastercard (Min. $5)
• Paysafecard (Min. $5)
• Skrill (Min. $5)
• Neteller (Min. $5)
• Neosurf (Min. $5)
• CashToCode EVoucher (Min. $5)

All deposits are processed instantly without any fee.

Withdrawal methods

• Visa/Mastercard
• Bank transfer
• Skrill
• Neteller
• Neosurf

Withdrawals may take up to five working days to process. However, a verified account is required before withdrawal requests are entertained at the casino. I also had my account verified by submitting my identity documents. The process took a few hours, but it was worth it, as I received my withdrawal the same day after that. Limits may vary depending on the banking option you choose.

Mobile Gaming: 9.2/10  

There are two ways through which Playzee Casino allows their players to play on mobile devices. The first is to simply access the casino from a mobile browser and proceed by signing up or logging in. The second is to install the dedicated Playzee Casino app on your phone to access the platform in one touch. I was only able to find the Playzee Casino app on my Android phone, and nothing came up when I looked it up on my iPhone. I also confirmed with the support team that there was no app for iOS devices. So, I decided to simply access the casino from my mobile browser and get started by logging in to my existing account. I was provided full access to the entire gaming catalogue of Playzee Casino, minus some games that were unoptimised for mobile devices. I also had access to the banking department, support team, account settings, bonuses, and every other section of the casino.

After exploring all the Playzee Casino features on my phone, I went straight to the library and started playing different games. Even on my phone, I had the option to play games in demo mode or real mode. I could also play the games in fullscreen and enjoy the immersive experience covering the entirety of my mobile. Not only that, all the games loaded very quickly as well. Note that I was using a stable internet connection as well as an updated Chrome browser, helping me achieve a smooth gambling experience. The gameplay, visuals, music, and overall environment of the games were enjoyable as well, and I did not ever face stutter or lag. I even received calls during my gambling sessions and switched between apps, and the games would simply pause and resume from where I left off.

Customer Support: 9.8/10  

Playzee Casino has great customer support. I was always catered to promptly and professionally. There were two options that I could choose whenever I had to get in touch with the officials. The first was to contact them through live chat, and the second was to send them an email. I always prefer live chat support for its efficiency and instant support. Whenever I used Playzee’s live chat option, I was answered by a professional live agent who understood my question, provided me with detailed answers. However, I do think the long forms I had to fill out before starting the live chat were unnecessary. I had to provide all my details, including name, address, date of birth, email, and more, which can be frustrating to deal with.

I could also send them an email and get a reply within a few hours. I also took a quick look at the help centre of Playzee Casino, and there were FAQs, articles, guides, informational posts, and more. I was really impressed, as Playzee Casino covered all major topics and questions, allowing players to have their questions answered instantly.

Security and Licensing: 9.8/10  

Playzee Casino is owned by White Hat Gaming Limited, one of the largest casino networks on the internet. The company is based in Malta with a registered address and identity there. White Hat Gaming Limited has obtained licences to operate legally in New Zealand and other jurisdictions under their subsidiaries, like Playzee Casino, from the Gambling Commission of the UK and the Malta Gaming Authority. I have attached the licence from MGA below for my readers to see and be fully satisfied with the legitimacy of the casino.

For security, Playzee Casino has implemented state-of-the-art safety protocols protecting the funds and the identity of the players at the casino. The site is encrypted with SSL and has several account security features that users can use. I was also able to set my communication preferences at Playzee Casino so that I could get instant updates regarding my account. With mandatory identity verification, Playzee Casino also creates a safe gambling environment, reducing the risk of fraudulent activity on the platform.

Verdict

Overall, Playzee Casino met my expectations and provided me with the gambling experience I would want from a latest-gen casino. The gaming library was just perfect, having a diverse range of games, optimised titles, and realistic visuals and themes. Their promotions were very interesting, too, and I loved the welcome bonus, daily deals, and the VIP program offering me exclusive perks and benefits. I played Playzee Casino games on my phone, and the experience was as flawless and smooth as it was on my computer. I also faced no problem making deposits and withdrawals at the casino, and the fee-less and fast processing made things even better.

However, there were a few aspects where I thought Playzee Casino could have done better. They did not have an app for iOS users, and the banking department did not offer cryptocurrencies. But other than that, I had no concerns. Even the customer support was top-notch, the licensing was taken care of, and the security features were up to date. I would recommend Playzee Casino to any New Zealander who likes diversity, premium rewards, fast banking, and a seamless gambling experience. If you are looking for other options, take a look at my article on the best online casinos in New Zealand.

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