Fresh Casino Review NZ

Expert Review

Fresh Casino is an online gambling platform that was launched in 2018 as a one-stop betting solution. Thanks to their exclusive range of casino games, comprehensive sportsbook, and premium bonuses, the casino has gained popularity not only in New Zealand but all over the world. All these features combined in one place was irresistible, so I signed up for Fresh Casino right away. The registration process was very quick, and I got access to my account within minutes. I was welcomed with an attractive bonus of $600 and 500 free spins for the casino and $150 for the sportsbook on my first deposit. Even better are their regular deals and ongoing promos that Kiwis can enjoy. Fresh Casino has over 4,000 titles including slots, table games, card games, live games, poker, jackpots, and more.

Sports bettors are also in for a treat, as Fresh Casino has a comprehensive sportsbook with all the popular sports listed. Each sport has hundreds of markets to bet on, whether live or pre-match. I was impressed by their secure and safe banking options, dedicated mobile apps, and live support to create an unmatched ecosystem. I will discuss all of the features of Fresh Casino and share my playing and betting experience in this detailed review.

Games: 9.9/10

I gave an almost perfect rating to my Fresh Casino gaming experience because of their complete set of premium features. Their gaming library consisting of 4,000 titles is so diverse that it almost felt like there were unlimited options for me to try and enjoy. This was a good thing as I get bored easily and always love trying new and different games every day. The number of titles is rapidly increasing as well, with new, updated, and enhanced titles added often. Moreover, Fresh Casino covers all the gaming categories, including slots, live casino, table games, roulette, instant games, and much more. In case you are confused about where to start or what to play, check out the dedicated sections of popular games, new games, and featured games, where I was able to find some amazing titles.

I was impressed by how easy it is to navigate and explore the entire gaming library. Along with the dedicated sections for different types of games, I was also provided with the option to search or filter results as per my preferences. I could search for a game by entering a keyword, game type, or game provider. You also have the option to check out their complete list of game providers and select the ones you prefer. Fresh Casino has partnered up with all the top game studios in the industry, including Microgaming, NetENT, ELK Studios, and many more. You can also sort the games by release date, popularity, or in alphabetical order.

Using my laptop I played dozens of titles across slots, jackpots, and live games and had the experience I would expect from any top online casino. For starters, Fresh Casino provided me with the option to play the games in demo mode. I could switch between virtual money or real money with just a click. The games loaded pretty quickly, and I never had to wait more than 15 seconds, no matter what game I tried. All the games had a user-friendly interface, and I was able to easily wager my bets, change betting amounts, check out the guides, or switch to different game modes. I played almost all of the games in full-screen mode and recommend my readers to do the same for an immersive experience.

The graphics and the visuals of the games were brilliant, sharp, and engaging. The gameplay was smooth, there were no FPS drops, and the animations maintained their consistency throughout my sessions. The fun themes made sure that I never felt bored playing the games and had an amazing experience. I also tried a few live casino games, which were all hosted by professional dealers. I took part in a few game shows and played some table and card games. There were many players playing live, and there was also an option to chat. The streaming quality was HD, and I never faced a laggy stream. I recommend a stable internet connection if you want to try live casino games.

Betting: 9.6/10

The Fresh Casino sportsbook is unquestionably one of the best out there, offering everything a modern-day sportsbetter needs. It exceeded all my expectations, whether it was the number of sports available, live betting options, boosted odds, bet slip customisation, or anything else. I found more than 35 sports, including football, cricket, basketball, golf, F1, baseball, boxing, and many more. I also love how the betting interface is designed to make it simple for anyone to navigate and explore. Live betting and pre-match betting have separate sections; there is another portion dedicated to hot leagues and tournaments. Moreover, punters can check out the specialised calendar with upcoming events, or take a look at full statistics, results, and more.

Exploring the live events, I found one with live streaming and decided to place a bet on it. The streaming was very smooth and in HD quality, and I could easily assess the entire game. Fresh Casino also provided me with the complete stats and match summary to know the situation better and place bets accordingly. I clicked on one of the events, and it instantly added to my bet slip. It was up to me to place a single bet or add more events for multi-bets or system bets. The bet slip also had the option to cash out early, but it is only available for certain events and for a certain period only. I also loved the addition of a system bet calculator at Fresh Casino, where you can select the number of variants and bet amount, and it would calculate the total win amount. Additionally, bettors can change the odds format and choose between all the popular ones, like fractional, American, Malay, and others.

Bonuses: 9.8/10

Fresh Casino is heaven for those who enjoy bonuses, promos, and exciting deals on a regular basis. They take care of casino players as well as sports bettors with their promos, leaving no one empty-handed. Plus, you start seeing the perks of Fresh Casino the moment you sign up. Upon registration, I was welcomed with generous deals and was provided with two different bonuses to go with. One was for the casino, and the other was for sports. I decided to claim the casino welcome bonus as I was interested in the casino games more. However, the welcome bonus was divided across the first four deposits I would make at the casino. To make it easier to understand, let's break down how the Fresh Casino welcome bonus works:

However, there are a few terms and conditions regarding the welcome bonuses at Fresh Casino that you have to keep in mind. The minimum deposit is set to $20 for the casino welcome bonus. I was required to wager my casino welcome bonus 40 times, and the free spins had wagering requirements of 30 times. The minimum deposit requirements for the sports welcome bonus were $15, and the wagering requirements were set to 5 times only. But the minimum odds for the bonus bet must be 1.5 or higher to meet the wagering requirements.

Fresh Casino treats their players and bettors with regular promos. The casino has a separate calendar dedicated to promos that indicates what is available to claim or win every single day. I could take part in casino tournaments, lotteries, receive free spins or cashback when making deposits on particular terms. The same was true for the sports category, as Fresh Casino offered a reload bonus, early checkouts, express cashback, and much more. I even found a birthday deal where I could claim up to $1,500 depending on my account rank on my birthday. Some account ranks come with additional privileges like better support, greater withdrawal limit and enhanced cashback.

Deposits and Withdrawals: 10/10

Fresh Casino brings a wide range of convenient, latest, and fastest banking options to New Zealanders. All payments are made in NZD, saving Kiwis from conversion charges. I had the option to make payments with my Visa and Mastercard. Fresh Casino supports all the popular e-wallets, including Skrill, Sofort, Trustly, and many more. Kiwis can also make payments with vouchers like Paysafecard. Best of all, Fresh Casino supports cryptocurrencies. I could deposit with my Binance Pay account or make direct deposits from my crypto wallet.

I opted to make a deposit with my Mastercard. The transaction was approved almost instantly, and the intended funds were deposited into my account within seconds. I also received my welcome bonus and was able to utilise the credits right away. All in all, it was a pretty smooth and sound banking experience. I have gathered the list of available payment methods at Fresh Casino below:

Deposit methods

• Skrill (Min. $20 - Max. $10,000)
• Binance Pay (Min. $20 - Max. $10,000)
• Paysafecard (Min. $20 - Max. $10,000)
• Rapid Transfer (Min. $20 - Max. $10,000)
• Sofort (Min. $20 - Max. $10,000)
• Trustly (Min. $20 - Max. $10,000)
• ePay (Min. $20 - Max. $10,000)
• EPS (Min. $20 - Max. $10,000)
• Neosurf (Min. $20 - Max. $5,000)
• Jeton Wallet (Min. $20 - Max. $5,000)
• Flexepin (Min. $20 - Max. $1,000)
• Visa (Min. $20 - Max. $2,000)
• Mastercard (Min. $20 - Max. $2,000)
• Crypto (All popular) (Min. $20 - Max. $100,000)

Withdrawal methods

• Visa/Mastercard
• Direct bank withdrawal
• Skrill
• Cryptocurrencies (All popular)
• Rapid Transfer
• Sofort
• Trustly
• ePay
• EPS
• Neosurf
• Jeton
• Flexepin

While all deposits are processed instantly, withdrawals can take up to 24 hours to get approved. However, the chosen payment operator may take up to five business days to complete your transaction or before the funds will reflect your account. I received my withdrawals within 48 hours. Also, I had to verify my identity as it is mandatory before the first withdrawal is approved.

Mobile Gaming: 9.8/10  

Fresh Casino does not hold back when it comes to mobile gaming. Not only do they offer a mobile-friendly website but they have dedicated mobile apps for Android and iOS devices. At first, I logged in to my Fresh Casino account by accessing the site from my mobile browser. I was able to log in very easily, and there was an option to register from scratch as well. As I already had funds in my account, I hopped right into the casino gaming section and started playing the games. The interface was really easy to navigate, as I was able to search, filter, or explore different categories without any problems. I faced no difficulties playing the games as the loading times were quick, the gameplay was smooth, the visuals were sharp and bright, and there was no FPS loss. There were no freezing issues or unresponsive games, which are common issues in mobile gaming. I even tried a few live casino games, and the streaming was buffer-free and worked as well as it did on my laptop.

Their sports betting section was also organised very neatly. The complete list of available sports, live betting, and pre-match betting options were available. Upon selecting a particular event, I was provided with the complete markets and statistics that I could analyse. The bet slip has different betting types and odds formats that you can choose. Fresh Casino allows mobile players to make deposits or withdrawals through their phones. I submitted my identity documents from my phone, requested a withdrawal, changed account preferences, and contacted support, and it all worked smoothly.

I then installed the dedicated app on my Android device and found no difference in terms of the interface, gameplay, sports betting, or other platform features. It does not matter if you install the app or use your browser to access Fresh Casino; you will enjoy the same experience.

Customer Support: 9.7/10  

Fresh Casino provides users various ways to contact them, including 24/7 customer support. They have online chat support, direct call support, email support, and social media support. I tested their live chat support where professional agents understood the problem quickly. I never had to deal with an AI bot, as I was always connected with a live agent right away.

I also recommend checking out the tons of guiding content that Fresh Casino incorporates on their site. They also have a separate section for the latest news and updates where you can see what is happening in the industry. I took a look at the FAQs section, where they covered queries regarding accounts, security, deposits, withdrawals, and more. They also have dedicated sections for terms, policies, and conditions that provide detailed information on bonuses and promos.

Security and Licensing: 9.5/10  

Fresh Casino is owned by Galaktika N.V., a company based in Curacao with a registered address in the country. All their gambling activities are operated by Galaktika N.V. which has obtained a valid licence from Antillephone N.V. to provide their services. For payments, Fresh Casino has partnered up with Unionstar, which is a subsidiary of Galaktika N.V. and works as a payment processor.

Fresh Casino has an entire system in place which ensures that their users' accounts are safe and sound. When I visited my profile, I was asked to verify my phone number and complete verification by submitting my ID, selfie, and payment proof. This security feature is designed to prevent any fraudulent activity at the casino by only having verified users. Moreover, I could set up 2FA for my account, link social media handles, or keep track of all my playing sessions.

Verdict

In my book, Fresh Casino dethrones many other online casinos in New Zealand and is one of the most complete gambling platforms. Beyond the casino games and betting markets, Fresh Casino brings an entire system – bonuses, payment options, customer support, mobile compatibility, security – that makes the whole user experience better. 

Their gaming library with more than 4,000 games will keep you entertained for months with different types of titles, themes, and game modes. All the games are premium and sourced from the top game providers, ensuring the best quality and unmatched optimisation. I also loved their sportsbook where I placed bets on my favourite events, boosted odds, and experienced many different perks. Check out Fresh Casino now for an awesome online casino experience.

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