Casino Kingdom Expert Review NZ

Expert Review

Launched over two decades ago, Casino Kingdom is still a leading online casino in NZ with lots of attractive features. One of the reasons behind Casino Kingdom’s immense popularity is their no-deposit welcome bonus, which is rare in today’s casino industry. With the no-deposit bonus, Kiwis get three free spins for a chance to win big, immediately after registering at the casino. I was offered 40 more free spins on my first deposit of just $1 to try my luck at hitting the jackpot.

Casino Kingdom also brings other bonuses as well as a VIP program that rewards regular players with exciting perks. Their gaming library has over 500 top games, including a wide range of pokies. Although Casino Kingdom has limited live dealer games and jackpots, they have not compromised on slots, table games, and other categories.

The registration process at Casino Kingdom is easy and quick. I signed in, made a deposit, and started playing games right away. They have reliable and secure banking options, live chat support and strong security. In this review, I will take you on a deep dive to evaluate the features of Casino Kingdom.

Games: 9.2/10

Casino Kingdom is a high-quality online casino that brings the best games to NZ players. While I love the idea of having hundreds of games in a single place, other factors like optimisation, compatibility, and gaming experience also matter. Casino Kingdom has over 500 top-quality casino games that are spread across different categories.

The casino's games are all optimised, visually pleasing, and fn to play. I didn't have to spend hours sifting through games to find one I liked. Every game I tried was appealing! Casino Kingdom has partnered up with game developer Microgaming, which is popular for the unprecedented quality of their games. Players can expect flawless gameplay at Casino Kingdom, no matter what platform they play on.

Casino Kingdom has all types of casino games but their slots category which has hundreds of titles is heaven for a pokies lover like me. Casino Kingdom also has jackpot games, table games, card games, video poker, live casino games, and more.

If your favourite games are jackpots or live dealer games, you may be left wanting, as Casino Kingdom only has a handful of titles in these particular sections. To improve this situation, they should either partner up with more game developers, or source more games from Microgaming. On a positive notee, Casino Kingdom adds new games every so often to expand and refresh their gaming catalogue. 

I thoroughly enjoyed my experience playing at Casino Kingdom. The games and the site itself are very fast. All the categories loaded quickly, game icons appeared instantly, and I could open multiple games on different tabs concurrently. The only thing missing was the option to use search filters or perform an advanced search to find particular games as per my preferences.

I played the games on my laptop, and they ran flawlessly without any lag. The loading times for the games were minimal, and once the games were loaded, it was easy to navigate, bet, and play. Casino Kingdom games have top-notch graphics without any blurry pixels or poor audio. I enjoyed different themes with Greek gods, animals, warriors, and much more.

I tried one of the few live games available at Casino Kingdom and joined a room full of other players. There was a live dealer presenting the game and interacting with everyone. The whole session was streamed live in HD, and I could place my bet right from the screen. I used the live chat option to interact with other players which made the session even more fun. If you do not have a stable internet connection, I would not recommend playing live games as the streaming quality will be terrible, and you will face lagging or buffering issues.

Casino Kingdom is authorised and audited by eCOGRA, a private entity that ensures all the games at a casino are safe to play and are not tampered with in any way.

Bonuses: 9.5/10

Casino Kingdom is one of the very few online casinos that offer a no-deposit bonus with a separate welcome bonus, VIP program, and other promos. When I signed up, the casino rewarded me with three free spins. Keep in mind that at this point, I had not made any deposit; I just registered my account and claimed the bonus. But that is not all!

On your first deposit of $1, Casino Kingdom offers 40 more spins to Kiwis, giving them 40 more chances to win big. I was offered another bonus of 100% up to $200 on the second deposit. In short, the welcome deal at Casino Kingdom lasts quite a long time, and there is a lot to claim.

The wagering requirements for the welcome bonus took me by surprise. The bonuses claimed with the first two deposits need to be wagered 200 times before players can withdraw them through their preferred banking method. All the subsequent bonuses need to be wagered 30 times, which is a more practical requirement and is in line with the industry standard.

The minimum deposit to claim the $200 welcome bonus is $10, and you must claim the bonus within seven days of registration before it becomes void. The free spins are only valid for Mega Money Wheel, a fun and popular game. I love that Casino Kingdom does not restrict the bonuses to deposits made using particular payment methods only, unlike some casinos.

Regular players are treated with occasional deals and prizes at Casino Kingdom. I liked their VIP program called Casino Rewards, which allows you to accumulate VIP points and status points from all Casino Rewards casinos, such as Zodiac Casino, Captain Cooks Casino and Yukon Gold. The VIP program has 6 status levels, and each level offered added benefits. Players can collect VIP points by playing games and redeem them for casino credit. Casino Kingdom also offers monthly rewards, lucky jackpots, and more that you can check out from the loyalty section.

Deposits and Withdrawals: 9.7/10

Casino Kingdom provides a wide variety of banking options for New Zealanders. When I tried making my first deposit at Casino Kingdom, I had several options that I could choose from. These include credit and debit cards, popular e-wallet options like Skrill and Neteller, and even voucher payments that are available in New Zealand. All deposits are processed instantly, and the platform does not charge any fee.

I chose the card payment option, entered my Visa card details, and my transaction was processed in no time. I was able to start playing at Casino Kingdom within minutes after making the deposit, and the entire process was smooth and hassle-free. For the complete list of payment options at Casino Kingdom, take a look below:

Deposit methods

• Visa (Min. $10)
• Mastercard (Min. $10)
• JCB (Min. $10)
• Paysafecard (Min. $10)
• Payz (Min. $10)
• Neosurf (Min. $10)
• MuchBetter (Min. $10)
• Google Pay (Min. $10)
• Skrill (Min. $10)
• Neteller (Min. $10)

The maximum limit for deposits varies depending on the selected banking option.

Withdrawal methods

• Bank transfer
• Payz
• Neosurf
• MuchBetter
• Skrill
• Neteller

While it is not mandatory, Casino Kingdom might require users to submit their identity documents and verify who they are. I initiated a withdrawal request, and was asked to verify myself. The withdrawal was processed within three business days, and I received my funds in my account. The minimum and maximum limits for withdrawals vary depending on what method you select.

Mobile Gaming: 9.6/10  

Although Casino Kingdom has no dedicated mobile apps, they do have a responsive site that works flawlessly on most smartphones. All you need is an updated mobile browser and a stable internet connection. I recommend Chrome or Opera browsers as they are fast and support Flash and HTML games.

When I visited Casino Kingdom from my phone, I noticed the site was a little slower compared to its loading time on the laptop. However, the slower loading time was bearable, and later on I did not notice it much. You have the option to log in or create a new account, so I logged into my account.

Casino Kingdom provides users with the option to make deposits or withdrawals right from their phone, access bonuses and contact live chat support. I tested different games and was quite satisfied as the games ran smoothly and without any lag. Most of the titles were available for mobile users so I continued to play my favourite games. The graphics were amazing, the sound experience was just as good as on the computer, and I had the option to enter fullscreen mode. I could also easily control the interface or bet without accidentally pressing the wrong button, as the games were optimised for a phone screen.

Customer Support: 9.5/10  

Customer support at the Casino Kingdom is fast and easy, but the casino only has a single communication mode that the users can access. I tested their 24/7 live chat support by asking a query to see how they responded. I was welcomed with an efficient AI bot that provided detailed answers and asked if it solved my problem. I asked for a live agent and someone connected with me right away. I asked another question, and the agent was professional, fast, and answered the problem correctly.

Casino Kingdom also has guiding content. I explored the FAQs section and found many questions and answers that solved many of my basic queries. There are dedicated pages for the casino’s terms, conditions, and policies. Casino Kingdom should introduce email or phone support to give players more ways to get in touch with them.

Security and Licensing: 9.7/10  

Casino Kingdom is managed by Rock Swift Group Limited based in the British Virgin Islands and with a registered address in the country. Most importantly, the company has obtained a valid gambling licence from Kahnawake Gaming Commission and provided the licence number in the footer section of the casino. I also fetched the certification from eCOGRA for fair play, ensuring the casino provides a safe experience to the players.

The Casino Kingdom site has SSL encryption that keeps all the private data on the site safe and secure. It is up to players how they secure their accounts by using the right options available. I recommend setting a strong password, unchecking the 'always logged in' option, and only using secure banking options. However, Casino Kingdom does not have the 2FA security option, which works as an additional layer of security for a personal account.

Verdict

Casino Kingdom stands out because of their features and range of games, and is definitely a great choice for New Zealanders. I personally loved their generous bonuses, including the no-deposit bonus, welcome deals, and regular promos that new and existing players can enjoy. All this comes with a casino gaming library consisting of 500+ games including slots, jackpots, card and table games, live games, and more. I tried the games on my laptop and phone, and I had the same great experience on both devices.

Casino Kingdom could improve by expanding their live casino category and jackpots, lower the wagering requirements for the welcome bonus, and add more customer support options. Nevertheless, the positives outweigh the negatives by a large margin, making Casino Kingdom a great online casino that's worth exploring.

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