PlayOJO Casino Review NZ

Expert Review

Launched in 2017, PlayOJO is a relatively new online casino that has quickly established a good reputation in New Zealand. When I visited their website, what immediately grabbed my attention was the 50 wager-free bonus spins that they welcome their players with. I have been reviewing online casinos for almost a decade now, and it is very rare for online casinos to offer wager-free promotions. But that is not even the best feature of PlayOJO. PlayOJO’s massive gaming library has over 5,000 titles. To put it into perspective, you can play ten unique games every day and won’t run out of new games to try for almost two years. PlayOJO caters to all tastes and preferences by offering games within all categories, including slots, jackpots, card games, table games, and more.

PlayOJO is a safe, secure, and licensed online casino. They have won several awards within the casino industry for their unmatched services. With their professional environment, wide range of payment options, user-friendly interface, and live customer support, PlayOJO is perfect for beginners as well as high-volume players. In this PlayOJO NZ Review, I will take you on a deep dive into their services, so keep on reading.

Games: 9.9/10

Out of hundreds of casinos that I have reviewed, I found PlayOJO to be one of the most diverse online casinos in New Zealand. They have a staggering range of over 5,000 casino games, and are not planning to stop expanding anytime soon. I also loved that they have a great variety of games within each casino gaming category, giving players with varying preferences an excellent range of games to try. They have over 1,000 titles in the slot section alone. You will also find a similar number of titles for table games, card games, live casino games, jackpots, and more. PlayOJO has partnered up with some of the best gaming studios, such as Evolution Gaming, Microgaming, NetENT, Games Global, Hacksaw Gaming, iSoftbet, and many more trusted names.

The user experience that PlayOJO provides is on par with what I expected for a casino of this calibre. For starters, their website interface is really easy to navigate. I never faced a problem playing their games, or exploring new, hot, or exclusive titles. Furthermore, I really liked the search filter PlayOJO has provided on their website. Not only did it let me filter games by a keyword or category, but also by ratings, minimum bet amount, maximum bet amount, and game provider as well.

To check PlayOJO’s game optimisation, I picked a few titles from each casino gaming category – mainly from slots, live casino games, and jackpots – and played them on my laptop and an old Android tablet. What I noticed was that it doesn't really matter if your device is old or new; as long as you have a stable internet connection, you will enjoy smooth, lag-free gameplay. This was exactly my PlayOJO experience using my laptop and old tablet (which has stopped receiving updates). Just make sure to have an updated browser on your device, like Google Chrome, that also supports online Flash and HTML games.

I was also impressed by the details of the games and how well-designed they were. The graphics were intriguing and captivating. Credit of course, goes to the game providers PlayOJO has partnered up with. I also found the themes of the games interesting and enjoyable, plus the sound effects are really good. When exploring the games, I was provided with the option to test them first in the demo mode, using virtual money, and then proceed with real cash if I wanted. Most of the games at PlayOJO also support full-screen mode, which I think is good for immersive gameplay. To top it all off, the live casino games at PlayOJO made me think I was in an actual casino. I was invited to their exclusive live gameshow too, which I joined and was welcomed by a very cheery agent. The best thing was I was able to interact with other players in the room, chat with the dealer, and place my bet at my own pace.

PlayOJO offers an average payout rate of 97%, which I find quite good when compared to other online casinos in New Zealand. Their games are approved by eCOGRA, a private firm that checks fair play. Overall, PlayOJO aces every aspect within their gaming category.

Bonuses: 9.6/10

It is not only their games that make PlayOJO an award-winning casino; their bonuses and promotions are also impressive. When I signed up at the casino, I was given the prompt to claim their welcome bonus of 50 free spins on the first deposit on the platform. While 50 free spins seemed quite normal to me at first, I eventually found out that those free spins come without any wagering requirements. It means that you get to keep and withdraw whatever you win without spending hours fulfilling the wagering requirements. After making a deposit of just $10, I was able to claim my free spins, which I immediately started using. To my surprise, I won around $50, which I withdrew right away to my bank account. If luck is on your side, you can win way more than what I did and have extra funds to enjoy.

PlayOJO also offers regular bonuses and promos. They have a reel spinoff program where you can buy a dollar ticket and have the chance to win a jackpot once the timer goes off. The special promo section at PlayOJO is also quite diverse: you can receive free spins, be part of jackpots, win cash drops, or get a mystery bonus.

Another unique PlayOJO feature is the different levels which you can climb and where you get the chance to win prizes for each completion. I only played at the casino for a week, so I was only able to reach level 5, but the prizes were fascinating and kept me excited for the next prize to claim.

Deposits and Withdrawals: 9.2/10

PlayOJO provides several convenient and secure payment options. Kiwis can deposit at the casino with their credit or debit card or use popular e-wallets to complete their transactions. However, they have one major downside: PlayOJO charges users a fixed fee for deposits and withdrawals. When I made a deposit at the casino with my debit card, I was charged a 2.5% fee. 

There are some fee-free deposit methods (MuchBetter and Jeton), but other methods require 5% fee. See the list below to determine the fee for your preferred method.

Most online casinos offer free deposits and withdrawals for players’ convenience. PlayOJO should cancel or lower these fees to remain competitive.

Deposit methods

• Visa Card (Min. $10) - Fee: 2.5%
• Mastercard (Min. $10) - Fee: 2.5%
• Paysafecard (Min. $9.5) - Fee: 5%
• Skrill (Min. $10) - Fee: 5%
• ecoPayz (Min. $10) - Fee: 2.5%
• MuchBetter (Min. $10) - Fee: 0%
• Jeton (Min. $10) - Fee: 0%

All deposits are processed instantly.

Withdrawal methods

• Direct Wire Transfer
• Visa Card
• Mastercard
• Skrill
• ecoPayz
• MuchBette
• Jeton

When withdrawing my funds, I was asked to provide official documents to confirm my identity. My documents were verified within 24 hours, and I was able to withdraw my winnings right after. Also, the fee for withdrawals is determined on the withdrawal page, and you can also see the limits there.

Mobile Gaming: 9.8/10  

PlayOJO has mobile apps for both iOS and Android users. The first thing I noticed on the App Store and Google Play store is that there are thousands of good reviews, meaning it is very popular among casino players.

The PlayOJO app has a very neat design. I could sign in right away, but you can also register as a new player if you have not already. The app then asks you to make a deposit or start playing games. I played several games on my phone, and they all worked flawlessly. The graphics of the games were pretty much the same as my laptop, and I was able to navigate the app with ease. The best thing is the mobile app of PlayOJO is remarkably optimised. I never found it lagging or stuttering, even when I was quickly switching between casino games.

To find out how the app performs on low-end devices, I grabbed an old Samsung tablet and installed the app on it. There was no difference at all, except the app took its time to load, but it seems fair as my tablet is almost a decade old. I also find it quite helpful that PlayOJO has provided their mobile users with all the options and features which are available for the web version. You can deposit, withdraw, claim your bonus, play any game, or contact support on your phone without any restrictions.

Players who are low on storage space can visit PlayOJO from their mobile browser instead of downloading the app. You will have an identical experience, with the same variety of games, features, and payment options without any compromise. Also, to make things easier and quicker, I made a shortcut of PlayOJO through my mobile browser on the homepage. This way, you can access the casino in one tap without manually accessing it each time.

Customer Support: 9.1/10  

I visited the PlayOJO contact page and was given two options. I could either email them or chat with a live agent. I decided to go with the live chat option, but things didn't go quite as planned. When I typed my question in the chat box, I was provided with related article links. Unfortunately, I was not able to find a solution, so I clicked on the contact agent button but was connected to an AI agent instead. After dealing with it for several minutes and rejecting its prompts, I was finally able to connect with an actual person that helped me out. I think that a live chat support system should be simple, quick, and easy to get in contact with a real person, and this is an aspect where PlayOJO can improve a little.

You can contact PlayOJO through email, but expect to wait 3-4 hrs for an answer. I also recommend you to check out PlayOJO Legend, where they have described every aspect of the casino. They also have an FAQ section and helpful articles that might assist you in solving your problem right away.

Security and Licensing: 9.9/10  

PlayOJO is an established name that has won several awards within their five years of working in the industry. They were recognized as a Rising Star casino for two consecutive years, and won the Casino of the Year award in 2017. PlayOJO is licensed by Malta Gaming Authority and owned by SkillOnNet Limited, a company registered and based in Malta. I have attached the licence certificate of PlayOJO below in case you want to cross-check.

I also like the security measures that PlayOJO has taken to protect the info and the funds of their users. The entire website is encrypted with SSL tech, which I think is the best out there for the protection of online entities. Furthermore, I was personally able to protect my account further by enabling 2FA, adding a phone number, and setting up a strong password. You should do the same to have the highest levels of security all the time for your account.

Verdict

PlayOJO has achieved so much in such a short time. It can be a go-to online casino for any New Zealander who is likes a massive variety of games and an engaging experience. With industry-leading game providers, PlayOJO offers the most optimised and visually-pleasing games that you can play right now. They also made my day with their 50 wager-free bonus spins, which I received after my first deposit.

You will also enjoy regular promos, decent number of convenient banking options, and live chat support to help you out. Just be wary of transaction fees on the deposits and withdrawals. Sign up at PlayOJO right now and play your heart out!

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