Lucky Days Casino Review NZ

Expert Review

Lucky Days is a relatively new online casino making a buzz all over the internet with their attractive gaming library, banking features, and more. I was hooked right from the start, thanks to their welcome bonus of $1,000 with 100 free spins divided across the first three deposits. Their impressive gaming catalogue has more than 4,000 titles, including new, exclusive, and hot titles for New Zealanders to play and enjoy. Lucky Days Casino has all types of casino games on offer, such as slots, bingo, jackpots, baccarat, blackjack, live casino games, and more. They have partnered up with top game studios that I have known for years, having played at over a hundred online casinos.

Getting started at Lucky Days Casino is easy. I was able to register within minutes and was provided with one of the widest variety of banking options I have ever seen at a casino. Players can get their queries answered through customer support; guiding content is also available for better understanding. Lucky Days Casino is licensed and authorised, making it a safe bet for Kiwis. In this review for New Zealanders, I will dive down into each of their features and evaluate if you should sign up at Lucky Days.

Games: 9.9/10

Lucky Days Casino takes care of the preferences of all New Zealand players. They have more than 4,000 titles in their gaming library, with new and exclusive titles added occasionally. You won’t run out of options even after months of playing. I spent hours exploring the gaming section and found some really exciting titles. The navigation was smooth and easy, thanks to the beginner-friendly interface of Lucky Days Casino. I could also explore different categories without any problems. The Lucky Days Casino gaming catalogue is divided into four sections: live casino, slots, jackpots, and table games.

I suggest checking out the recommended, new games, and all games section to see what hot games are being played all over the world. The search option also made it easier for me to find favourite games that I have played before. I searched for Starburst, Book of Dead, and other popular titles, and they appeared right away, along with related games.

Lucky Days Casino has partnered up with popular and trusted game studios, including NetENT, ELK Studios, Pragmatic Play, and others. However, I could not find a list of all the game providers at Lucky Days Casino; instead I had to search for specific game providers in the search bar, and if available their games would appear.

Using my old laptop, I tested different titles in various categories. I mostly played pokies, but I also tried some jackpots as well as live casino games. The games loaded pretty quickly and ran smoothly, and the site itself was fast too. Not only that, but I was able to play most of the games in demo mode, using play money.

Players can choose to enter fullscreen mode, customise bets, check out the game info, or choose different modes as they like. All the games I tried were smooth and lag-free, and I enjoyed every bit of my gaming sessions with Lucky Days Casino.

The graphics and visuals of the games are top-notch too, which is hardly surprising given the premium game providers Lucky Days Casino has partnered up with. The themes were enjoyable and the interactive sound made the experience even better. Kiwis looking for a realistic casino gaming experience can also check out live dealer games as I did. Every live casino game is streamed to the players, with a professional croupier presenting the game. I played at several gameshows, table games, and card games, and the streaming was HD and buffer-free.

I could chat with other players, wager my bet, or simply watch other players at the table. Make sure that you have a stable internet connection before you opt for live casino games otherwise you may face poor quality streaming, lagging, or other problems.

I was satisfied with the safety and fair play at Lucky Days Casino as they use the industry-standard RNG system.

Bonuses: 7.5/10

Lucky Days Casino offers $1,000 and 100 free spins to all New Zealanders who are joining the platform, but there is a catch. The welcome bonus cannot be claimed in a single deposit; players have to make three separate depositsto claim the entire amount.

When I made my first deposit, I maximised the 100% bonus by depositing $100. I receive $100 bonus and 100 free spins. However, the free spins were deposited into my account over a span of 10 days, with 10 spins deposited each day.

For the second deposit bonus, Lucky Days Casino offers 50% up to $200, and on the third deposit, Kiwis can get 25% up to $700. Notice that Lucky Days Casino significantly reduces the bonus percentage for the second and third deposits. 

I have to give it to Lucky Days Casino for how lenient they have kept the terms and conditions for their welcome bonus. The wagering requirements are set to only 25x which is considerably lower than the industry standard of 35x. The bonus, deposit, and free spins all need to be wagered in order to keep the winnings. I was required to make a minimum deposit of $20 to claim the bonus, which is not something to stress about.

The free spins were only playable on the popular slot game Starburst, and I had to open the game every day to claim my 10 free spins. I had a total of 30 days from claiming the bonus to fulfil all the playthrough requirements, or I would lose the bonus amount.

Regular players may feel a lack of promotional deals, daily rewards, or VIP program perks at Lucky Days Casino. I could not even find a promotions section in the casino where I could see what was available to claim. There seems to only be a welcome bonus and nothing more. During the several days that I played at the casino, I didn't receive any deals, free spins, rewards or any other promotion.

Deposits and Withdrawals: 9.8/10

Lucky Days Casino does not disappoint with the banking options they have for Kiwis. They are one of the very few online casinos that provide emerging payment options like cryptocurrencies. Old school players like me can use credit or debit cards which is a simple and fast way to process your transaction. I was also provided with several e-wallet options and voucher payments to make a deposit. Lucky Days Casino supports many popular digital assets like BTC, LTC, BCH, and more.

However, the welcome bonus cannot be claimed with certain payment options, including Skrill, Neteller, Paysafecard, and ecoPayz. So the only options left for me were credit/debit cards, a few e-wallets, or crypto transfer.

I decided to use my Visa debit card for my first deposit of $100. I instantly received my deposit into my account as well as the welcome bonus. The transaction only took a few seconds to process, and I was able to proceed with playing the games. Below is the complete list of payment options at Lucky Days Casino:

Deposit methods

• Visa (Min. $20 - Max. $10,000)
• Mastercard (Min. $20 - Max. $10,000)
• Paysafecard (Min. $20 - Max. $1,000)
• Skrill (Min. $20 - Max. $10,000)
• Neteller (Min. $20 - Max. $10,000)
• ecoPayz (Min. $20 - Max. $10,000)
• Astropay (Min. $20 - Max. $4,000)
• Cashtocode (Min. $20 - Max. $10,000)
• Cryptocurrencies (Min. $30 - Max. $5,000)

Withdrawal methods

• Bank transfer (Min. $20 - Max. $5,000)
• Cryptocurrencies (Min. $30 - Max. $5,000)
• Skrill (Min. $20 - Max. $10,000)
• Neteller (Min. $20 - Max. $10,000)
• ecoPayz (Min. $20 - Max. $10,000)
• Astropay (Min. $20 - Max. $4,000)

All players at Lucky Days Casino are required to verify their identity before they can initiate a withdrawal request. In my case, the verification process was done quickly. It may take up to five business days to process withdrawals.

Mobile Gaming: 9.6/10  

Lucky Days Casino doesn't have a mobile app for any platform. But it doesn't mean you can't play on your phone! I simply accessed my mobile browser and visited Lucky Days Casino from there. As expected, Lucky Days Casino had a mobile-friendly site that works well on all portable devices. The site looked well-designed and was easy to navigate on my phone. I logged in and accessed my account within seconds.

I played dozens of popular pokies and live dealer games on my mobile device, and the experience was very smooth. The games did not lag or freeze and did not have that stuttering feel. I could navigate the games with ease, choose my bet size, and enter full-screen mode. I played games on my phone for hours, and my battery life was still above half-full. The graphics were even sharper than on my laptop, the sound was great, and I did not have to wait long for the games to load. One suggestion is that you updated your browser on your device and have a reliable internet connection for a smooth and enjoyable experience. 

Kiwis can control their entire Lucky Days Casino account from their phone. I was able to initiate a withdrawal from my phone, and depositing is also simple. Players can also contact support or claim their welcome bonus from their device without any problems.

Customer Support: 9.7/10  

The customer support at Lucky Days Casino is as good as their other features. With the live chat option, I was first required to fill out a short form with my personal details. I then joined a queue where I waited only a few seconds before an agent connected with me. I asked my problem and received a solution very quickly. The best thing is Lucky Days Casino also follows up on the chat through email and helps users out if they miss out on the live chat due to any reason. Overall, the live chat is fast and efficient, and I recommend using it if you have any questions regarding the casino.

You can also email the support team, and they will get back to you within a few hours. Fortunately, Lucky Days Casino has a comprehensive FAQs section that Kiwis can check out. I found answers to many of my questions directly from there and solved my problems.

Security and Licensing: 9.2/10  

Lucky Days Casino is backed by a legitimate and registered company known as Raging Rhino N.V. which is based in Curacao and authorised by its government to provide gambling services. The company’s registered address and licence number is provided on their website footer. Raging Rhino N.V. has a registered subsidiary, Monkey 9 Limited, through which all the payments at Lucky Days Casino are processed.

In terms of security, I think Lucky Days Casino can do a little better. Although I could set up a strong password and enable SMS and email alerts, I could not find the option to enable 2FA, which is a basic security system commonly used. But the good thing is Lucky Days Casino allows users to keep track of their account history and see when they have played or made payments, so they can monitor any suspicious activity.

I also had to verify my identity, address, and payment method, an important process to protect against unauthorised access or any fraudulent activity. Lucky Days Casino has SSL encryption installed on their site, keeping players' personal data safe and sound.

Verdict

I loved my time playing at Lucky Days Casino due to a variety of reasons. They are one of the few emerging casinos with a massive gaming library and the latest payment options for Kiwis. However, the lack of regular bonuses and promotions might be a turn-off for some players. While I loved the welcome bonus of $1,000 and 100 free spins, I do think Lucky Days Casino needs to bring occasional bonuses, a loyalty program, tournaments, and other perks. On the positive side, the games were top-notch, optimised, and worked flawlessly on all devices I tested them on. I also admire the diversity Lucky Days Casino has created by covering slots, jackpots, card games, table games, live dealer games, and more.

The variety of payment options available at Lucky Days Casino, including crypto, bank cards, e-wallets, and vouchers, caters to all players with different preferences. They addressed my questions and concerns efficiently and quickly through their live chat support. Lucky Days Casino is licensed and regulated with different security measures to offer New Zealanders a safe gambling environment.

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