SpinAway Casino Review NZ

Expert Review

SpinAway is an interesting and minimalist online casino that prioritises a quality-centric approach, fairness, and transparency. It provides the gambling experience modern casino players want. As one myself, I hopped right onto SpinAway and started diving deep into their features. Right on top of the homepage, I found SpinAway boasting their welcome bonus of $1,000 and 100 free spins. I could claim it entirely with the first three deposits and enjoy the bonus funds on a variety of games. A little scroll further down the homepage introduced me to their exclusive gaming library which features more than 3,000 premium casino games from the industry’s leading game studios like Playson and NetENT. While slots take the biggest slice of the library, SpinAway also has a decent variety of table games, card games, live games, poker, and much more.

Beginners and newcomers to the online gambling industry will feel quite welcome at SpinAway, thanks to their friendly interface. The casino also has a variety of fast and easy banking options to make deposits or withdrawals. The support is top-notch, security is great, and there is much more on offer. I will discuss all of it in this SpinAway Casino review for New Zealanders.

Games: 9.6/10

SpinAway Casino’s massive gaming library features more than 3,000 titles that covers every single type of casino game. These include slots, live casino games, jackpots, table games, card games, poker, scratchcards, and much more. I personally prefer having different types of games to play as it opens me to more opportunities and gambling experiences that are unique and might turn out well. However, if you are old school and prefer only pokies, you are in for an even bigger treat at SpinAway, as there are thousands of titles in that section alone. If you get bored playing the same old titles, you can visit the new games section, where they bring all the latest releases. Newbies who have no idea where to start or which games to play can head to the popular games section. I visited it; however, I had already played most of the games there.

SpinAway has partnered up with a long list of top game studios that won’t fit here. The list includes NetENT, Playson, Blueprint, Pragmatic Play, and Red Tiger, among many others. However, I had to manually look up these names by using the search option, as there is no list of game studios available. In case you want to filter the games by selecting a game provider you prefer, just enter the name of that provider in the search bar, and all the results will appear.

In my case, I did not really care about the game providers as they were all the top ones. So I randomly clicked on different titles to experience the gameplay and how they ran on my laptop. One small but very useful feature I really liked at SpinAway was the demo-play option. I could try the games without any funds or without even logging in to see if they are suitable for my tastes and preferences. After I had tried the game and was satisfied, I would simply switch to the real-money mode. All the games I tried were really quick to load, as the in-game interface for most titles would appear within a few seconds. The navigation was also quite easy; I could tweak the settings, change the bet amount, or try different modes where available.

I also played all the games in fullscreen mode on my laptop to enjoy the graphics better. The animations were brilliant, the graphics were high-definition, and the colours seemed well-placed. The addition of music and video effects also made the games more engaging and enjoyable. Most importantly, I loved the smooth and sound gameplay that did not lag or stutter at any point. The live casino games were streamed live to me. Fortunately, I had a stable internet connection, so I was able to enjoy the live games in crystal-clear quality. I played roulette and blackjack, and the agents in both rooms were professional and friendly. I placed bets, chatted with other players, and simply watched others play, and I enjoyed the overall environment.

Bonuses: 8.5/10

SpinAway brings a generous welcome bonus that rewards users with up to $1,000 and 100 free spins. The only catch is that the welcome bonus is split into the first three deposits you make at the casino, and there are a few terms that you have to keep in mind to withdraw the winnings. For the welcome bonus, I received 100% up to $100 and 100 free spins on my first-ever deposit. However, the free spins were not deposited into my account simultaneously. The free spins were awarded 10 per day for the next 10 days on the game Book of Dead. I had to manually open the game and claim the spins every day to use them. For the second deposit, SpinAway offered me 50% up to $200. For the third deposit, I was awarded a bonus of 25% up to $700. I found the first deposit bonus the most attractive as it offered me the highest match bonus and 100 spins.

The terms and conditions were not hard to deal with. I only had to keep in mind the minimum deposit to claim a bonus is $20, which is quite low. SpinAway imposes wagering requirements for the bonus amount, deposit amount, and the spins, which were 25 times. Do note that the wagering requirements are considerably lower than the industry standard of 35 times, making it even easier for the users to complete them. Also, different games contribute differently to the wagering requirements. For instance, slots contribute 100%, live games and table games contribute 10%, and jackpots contribute 10%. Keep this in mind when playing the games with the intent to fulfil wagering requirements.

The ongoing promos and deals at SpinAway disappointed me. I was only able to find a single tournament going on at the casino and nothing else. While the tournament was really interesting, there was nothing more to enjoy. SpinAway does not even have a VIP program to reward their regular users. The casino really needs to bring more promotional offers to keep their players hooked for a long time.

Deposits and Withdrawals: 9.2/10

SpinAway might not have the greatest diversity in their banking department, but the payment methods they offer are secure, safe, and quick. What I liked even more is that the casino does not charge any fee on deposits and withdrawals; all transactions are processed free of cost. For the payment methods, New Zealanders can choose between credit and debit cards and popular e-wallets like Skrill or Neteller. SpinAway supports crypto payments, and users can make deposits and withdrawals with the most popular cryptocurrencies like BTC, ETH, and LTC.

I made a $100 deposit in Bitcoin, and was redirected to another window where I had to make a transaction to the provided address. I sent funds to that address from my crypto wallet, and the transaction was fulfilled within a few minutes. While I had to pay the network fee, no fee from the platform was imposed. Take a look below to find out available deposit and withdrawal methods at SpinAway:

Deposit methods

• Visa (Min. $20 - Max. $10,000)
• Mastercard (Min. $20 - Max. $10,000)
• ecoPayz (Min. $20 - Max. $10,000)
• Neteller (Min. $20 - Max. $10,000)
• Skrill (Min. $20 - Max. $10,000)
• Cryptocurrencies (Min. $30 - Max. $5,000)

Withdrawal methods

• Bank withdrawal (Min. $20 - Max. $5,000)
• Visa/Mastercard (Min. $20 - Max. $5,000)
• Cryptocurrencies (Min. $30 - Max. $5,000)
• Skrill (Min. $20 - Max. $5,000)
• Neteller (Min. $20 - Max. $5,000)
• ecoPayz (Min. $20 - Max. $5,000)

Usually, before requesting the first withdrawal, SpinAway asks their users to verify their identity. I also had to submit my identity documents at one point at the casino in order to withdraw my funds. But once I did, I did not face any problems and received my funds within two days.

Mobile Gaming: 9.5/10  

SpinAway takes good care of their mobile users as well. Their website is designed not only for computer users but mobile users as well. It is responsive and fits well with all types of smart devices. However, it is important to keep in mind that SpinAway does not have a mobile app. I searched on the Play Store and App Store and could not find anything.

I grabbed my iPhone and visited SpinAway from the Safari browser. The interface appeared right away, and I saw the offer of the welcome bonus. I logged into my existing account from the top-right corner. I could either scroll the homepage or select the games section from the provided sidebar. I simply clicked on the games section, and the entire SpinAway gaming library was in front of me.

Different types of games had their dedicated sections, just like on my laptop. I explored the slots section, table games, live games, and jackpots. I even played more than a few games on my phone to see if it could handle them the right way. While the loading times of games had increased a little on mobile as compared to laptops, the gameplay experience was pretty much the same. The games did not lag, stutter, or freeze at any point. The navigation was smooth, there was no compromise on the graphics, and I loved the themes and the animations on my mobile. I also recommend entering the fullscreen mode when you play on the phone for easy navigation and sharper details.

Other features like claiming the bonus, making a deposit or withdrawal, submitting the documents, or contacting support were all available on the phone. They all worked the same as on a laptop.

Customer Support: 9.7/10  

SpinAway users can either chat with a representative or send them a direct message and receive a reply in a few hours. I went for the live chat as it is usually fast and gets the problem solved quickly. I visited the help page, clicked on Contact Us, and a pop-up appeared with the option to choose between live chat and leaving a message. I clicked on live chat and filled out a short form with my name, email, and message. As soon as I submitted it, I found out that no live agents were available at that moment, and my message had been recorded. So I tried after a few hours, and this time I got lucky. An agent connected with me and promptly answered my query.

Live chat is not available 24/7, and you might have to wait a while to have your questions answered. You can also use email support or simply visit the help centre to explore FAQs. SpinAway has provided detailed answers to dozens of common queries, and they even have dedicated pages for their terms and conditions.

Security and Licensing: 9.8/10  

SpinAway is a subsidiary of NGame N.V. and operates legally under a recognised gambling licence. NGame N.V. has obtained a licence from Gaming Curacao, and I have also attached the provided certificate below. The parent company has also provided their physical registered address, which also ensures that it is a legitimate entity.

SpinAway also makes sure that the data and funds of their users are kept safe at the casino. They bring SSL encryption for the entire site, which is one of the latest ways to avoid breaching or hacking attempts. It is up to the users how they further secure their accounts. What I normally do is set up a unique password. I also added my phone number for instant notifications and enabled 2FA so that only I would have access to my account.

Verdict

SpinAway is definitely a solid contender for being the best casino in the coming years. While they have a few departments that need improvement, most of their services are top-notch. Their gaming library has over 3,000 games spread across every casino gaming category. The casino takes care of all tastes and preferences and provides them with an ultimate gambling experience with mobile support.

The welcome bonus is generous, but you will have to compromise a bit on their ongoing promos. But there are regular tournaments that you can enter and win massive prizes. The banking experience at SpinAway is great, the customer support is decent, and the environment is friendly. It was all enough to attract me to SpinAway, and I enjoyed every bit of time I spent there.

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