Grand Mondial Casino Review NZ

Expert Review

Grand Mondial is an online casino that takes pride in their years of providing excellent service in the gambling industry. I have played at hundreds of casinos, and I found out that Grand Mondial is part of the Casino Rewards group which includes Zodiac Casino, Yukon Gold, Casino Classic, Captain Cooks and Luxury Casino, among others. Actually, all these casinos are identical, they just offer different promotions. This means that if you liked any of the Casino Rewards casinos, you will also enjoy Grand Mondial.

With an awesome collection of games, ongoing promos, and other premium features, Grand Mondial attracts players from all over the world. Upon my first visit at the casino, I was welcomed with 150 free spins to win a jackpot on my first deposit of $10. They also offered a second-deposit bonus as well as regular promos to keep me entertained for longer. Grand Mondial has more than 550 games including pokies, live dealer games, progressive jackpots, table and card games, and more. They have partnered up with Microgaming, a top game provider that ensures all of its games are optimised, fun, and visually pleasing.

Getting started at Grand Mondial is easy, as I was able to register within a few minutes. The long list of secure banking options also made it easier for me to deposit and start playing right away. Grand Mondial has live chat support, a legitimate licence, and authorisation from eCOGRA. I will take a deeper look into the features of Grand Mondial in this in-depth review and share my insights regarding their services.

Games: 9.7/10

Grand Mondial offers an excellent gaming library of 550+ games. While I have reviewed casinos with far bigger gaming libraries, only a few of them can compete with Grand Mondial in terms of overall experience, optimisation, and compatibility. This is thanks to their partnership with Microgaming, a top name in the gaming world, known for their high-quality games and interactive releases.

Grand Mondial has all types of casino games on offer. Be it slots, progressive jackpots, table or card games, or live dealer games, Kiwis can enjoy them all. With so many options on hand, I always had something unique to try. With a beginner-friendly interface and dedicated sections for different games, I could easily navigate and play whatever I wanted. The casino also has a “For you” section where I discovered some new and featured games. I recommend all new casino players to explore this to get started with new, hot, and popular titles.

I handpicked dozens of games from each category at Grand Mondial to test them on my laptop. Unfortunately, they do not offer demo play to their users, so I had to deposit funds right from the start, to test out all the games. The gaming performance at Grand Mondial is simply unmatched; every game I tested loaded quickly. The interface was quick to appear, and I could start playing the games within seconds of clicking on the title. I could also enter fullscreen mode, check out different game modes, customise the bet amount, and read the guide to see how the game is played. The games also had excellent visuals paired with engaging audio and music. All the games ran smoothly on my laptop without any lag or stuttering issues.

I then moved to the live dealer section of Grand Mondial, where I found two further subsections that I could choose from. Each subsection had a number of live games where I tried roulette, baccarat, and blackjack, and also entered some live game shows. I loved the overall atmosphere that gives real-casino vibes. Every live session had a professional dealer to cater to the requests of the players. I could place bets from the in-game interface, and the dealer would place the bet accordingly. The live chat option was also quite engaging, enabling the players to chat with each other and make the session more fun. The streaming quality was amazing, with no buffer for the entire time I played the live games. Make sure to have a stable connection if you want a similar experience.

Grand Mondial has an average payout rate of 96%, which is verified by eCOGRA. The same security firm has audited all the games for fair play, ensuring Grand Mondial is a safe place to bet.

Bonuses: 9.5/10

New and existing users can enjoy a great deal of promotions and bonuses at Grand Mondial, making their time at the casino even better. When I registered an account as a new user, I was offered two welcome deals that I could claim. One was available on my first deposit, and the other one was available on my second deposit. On making my first deposit, I was offered 150 free chances to try my luck on the popular game Mega Money Wheel and hit the jackpot. Without any second thoughts, I deposited the minimum required amount of $10 and the 150 free spins were credited into my account instantly. On my second deposit, Grand Mondial treated me with a 100% match bonus of up to $250 that I could claim thereafter.

However, Grand Mondial’s wagering requirement for the welcome bonus is 200 times, which is well above what other casinos require. Moreover, it takes considerable time and effort to complete such massive wagering requirements, a sneaky trick that the casino uses to prevent you from easily withdrawing your winnings. If you want to read about how casino bonuses work and whether they are worth it, see this article. If you don't want to use the bonus, contact the support team to remove it before you start playing any games. However, from my experience, most Kiwi players claim the bonus as it extends their gameplay significantly, giving them greater chances to win big.

The minimum deposit required is $10 for both the welcome bonuses, and the bonus should be claimed within seven days of registration. Grand Mondial does not restrict any payment methods to claim the welcome bonus, and Kiwis can use any method they like to enjoy the deal.

Regular players are also treated with some amazing deals that run throughout the year. I visited the loyalty section at the casino and found double-point deals, new game rewards, free spins, and much more. Grand Mondial also has a loyalty program where you can attain different levels and get the chance to be part of massive jackpots. I was also awarded some points every time I played a game at Grand Mondial, and then I could exchange those points for cash once the threshold was reached.

Deposits and Withdrawals: 9.8/10

All the payment options available at Grand Mondial are fast, safe, and secure, and this is exactly what I look for when I am making a payment at any casino. They have also made sure to cater to all types of players and their preferences by bringing a wide range of payment methods. Grand Mondial supports all popular credit and debit cards, including Visa and Mastercard, and I was also provided with the option to pay with e-wallets or mobile wallets. Kiwis can also use payment vouchers like Paysafecard; however, these specific options can only be used for deposits and not for withdrawals.

To make my first deposit at the casino, I decided to use my Visa card, as it is the usual method I use. I made a deposit of $10, and the funds were approved instantly upon entering the OTP that I received. The entire transaction went smoothly and instantly. and Grand Mondial did not charge any fee. For the complete list of payment options at Grand Mondial for New Zealanders, take a look below:

Deposit methods

• Visa (Min. $10)
• Mastercard (Min. $10)
• JCB (Min. $10)
• Paysafecard (Min. $10)
• Neteller (Min. $10)
• Neosurf (Min. $10)
• MuchBetter (Min. $10)
• Google Pay (Min. $10)
• Payz (Min. $10)
• Skrill (Min. $10)

Withdrawal methods

• Direct bank transfer
• MuchBetter
• Skrill
• Neosurf
• Neteller
• Payz

Limits for withdrawals vary widely. Also, Grand Mondial verifies their users’ identity before they receive their first withdrawal. I had to go through the verification procedure as well by submitting my government-issued documents. After the verification, I requested a withdrawal, and I received the funds in my account within three days. However, it may take up to five business days for Grand Mondial to process withdrawals.

Mobile Gaming: 9.6/10  

Grand Mondial facilitates mobile users through their mobile-friendly website to let them enjoy all the casino games on their phones. Being a mobile gamer myself who prefers portability and ease of access, I had to give the mobile gaming experience of Grand Mondial a try. As there are no mobile apps for Grand Mondial, I did not have to worry about downloading or installing their app. I simply opened the Chrome browser on my phone and searched for Grand Mondial.

Upon accessing the site, I had the option to register a new account at the casino or log into an existing one. As I already had an account, I quickly entered my credentials and was in the casino within seconds. The site looked like a compact version of the desktop site, and I could not find any difference. All the dedicated categories were there, as well as the options to manage my account.

Almost every casino title is available for mobile users; there are a select few that are excluded as they aren't optimised for mobile devices. I played several popular slots and few table games on my phone. Despite having an older Android device, all the games I played ran smoothly. There were no FPS drops, the in-game experience was flawless, and the animations as well as the graphics were perfect. I played all the games in fullscreen mode, which also made the navigation easier. I was able to wager my bets with ease or explore in-game options without any hassles. I also visited the live casino section from my phone, and it had all the live sessions available.

For the ease of mobile players, Grand Mondial allows them to make deposits and withdrawals right through their phones. I even claimed the second deposit bonus from my mobile, and the experience was the same as before. The options to change account preferences or contact support were also there, leaving no stone unturned for mobile players.

Customer Support: 9.6/10  

Customer support at Grand Mondial is top-notch, and the casino makes sure their players are satisfied and catered to all the time. They have a live chat support team that is available 24/7. I prefer using live chat at online casinos as I get a quick answer whenever I have a problem. I tested the customer service at Grand Mondial by contacting them several times a day. The casino has provided the option to chat live in their help section, and upon clicking on it, the chat window popped up. At first, I was connected with a relatively intelligent AI that assessed my query and then provided me with related solutions, guides, and posts. I also had the option to call for a live agent, so I did. Within seconds, I was joined by a live agent who provided me with a solution along with in-depth instructions.

Overall, it was amazing how Grand Mondial addresses problems encountered by players. The casino also has dedicated sections for FAQs, terms, and policies. Half of my questions were answered right after visiting these sections, as they had a lot of info regarding bonuses, payments, security, and licensing. Make sure to check these out if you want to save time!

Security and Licensing: 9.5/10  

Grand Mondial is owned and operated by Fresh Horizons Limited, a British Virgin Island-based company that owns dozens of online casinos. The company has a valid gambling licence from the Kahnawake Gaming Commission, Canada and is fully authorised to provide gambling services through their subsidiaries. I have attached the eCOGRA certificate issued to Grand Mondial for fair play, safety, and security. 

The security measures at Grand Mondial are quite reasonable and above the industry standards. The site is encrypted with SSL protection so that all the data provided on the site is kept safe. Players are also encouraged to secure their accounts through strong passwords and by enabling SMS and email notifications. I did enable all these, but could not find the option to set up 2FA, which works great as an extra security layer.

Verdict

Grand Mondial definitely lived up to my expectations, and I had a great time playing there. There is not one factor that makes Grand Mondial great; rather their entire set of features like bonuses, game collection, banking options, customer support, and mobile compatibility is what makes them exceptional. Thanks to their team-up with Microgaming, all the games I played at the casino were flawless, compatible with phones, and came with amazing graphics and themes.

The welcome bonus, ongoing promos, and loyalty program of Grand Mondial are also great and rewarding. Moreover, I had a trouble-free experience making payments at the casino or contacting the support whenever I wanted. Kiwis should give Grand Mondial a try and enjoy what they have on offer.

Frequently Asked Questions