Withdrawing winnings from an online casino is an exhilarating moment for any player, but the process can sometimes seem complex. This guide will walk you through the steps required to withdraw your earnings smoothly and efficiently.

Understanding Withdrawal Policies

Before attempting to withdraw your winnings, it's crucial to understand the specific withdrawal policies of the online casino you're using. Each platform has its own set of rules, such as minimum withdrawal limits, processing times, and potential fees. Familiarizing yourself with these policies beforehand can help ensure a hassle-free withdrawal process.

Wagering Requirements and Bonus Funds

A key aspect to be aware of when withdrawing winnings are the wagering requirements, particularly if you received bonus funds or free spins. Most bonuses come with certain stipulations that dictate how many times the bonus amount must be wagered before you can withdraw money from the casino. If you attempt to withdraw money before meeting these requirements, you will not be able to do so.

Wagering requirements are also known as "playthrough" requirements. The term refers to the number of times you are required to bet the bonus money (and sometimes the deposit amount as well) before you are allowed to withdraw any winnings associated with that bonus.

For instance, if an online casino offers a 100% match bonus on a deposit of $100 with a wagering requirement of 30x on the bonus amount, it means you would need to place bets totaling $3,000 (30 times the bonus of $100) before you can withdraw any winnings.

How to Withdraw Your Winnings from an Online Casino

Step 1: Log into your account

The first step is to log into your online casino account.

Step 2: Navigate to the cashier section

Once logged in, head over to the 'Cashier' or 'Banking' section of the website.

Step 3: Choose the withdrawal option

Within the cashier section, select the 'Withdraw' or 'Withdrawal' option.

Step 4: Select your preferred withdrawal method

Choose the payment method you'd like to use for the withdrawal. This could be a bank transfer, e-wallet, or another available option. Remember, the available options and their processing times may vary.

Step 5: Enter the withdrawal amount

Input the amount you wish to withdraw, ensuring it meets the casino's minimum and maximum withdrawal limits.

Step 6: Confirm the withdrawal

Once you've input all the necessary details, confirm the withdrawal. The casino will then process the transaction.

Why can’t I withdraw money from the online casino?

If you are having trouble withdrawing from your casino, it could be for one of the following reasons:

  • Unfulfilled wagering requirements
  • Not meeting KYC (Know Your Customer) requirements
  • Breaching casino terms & conditions, e.g. abusing welcome offers, or opening multiple accounts
  • Not meeting the minimum withdrawal amount

To learn more about these issues, read our article here.

Processing Time and Verification

After confirming the withdrawal, it's typically a matter of waiting for the casino to process the transaction. Processing times can vary, but most casinos aim to process withdrawals within a few business days.

Keep in mind, online casinos are required by law to verify your identity before processing large withdrawals. 

This process, known as Know Your Customer (KYC), may require you to submit documents such as a passport or driver's license, and a recent utility bill.

What are the fees to withdraw my winnings from an online casino?

The fees associated with withdrawing winnings from an online casino can vary significantly based on several factors:

Casino Policy

Some online casinos impose fees on withdrawals, which may be a fixed amount or a percentage of the withdrawal. It's crucial to review the casino's withdrawal policy to understand any associated costs.

Payment Method

The withdrawal method you choose can also affect the fees. For instance, bank transfers and cheque withdrawals often have higher fees than e-wallet methods like PayPal, Skrill, or Neteller. Cryptocurrency withdrawals, such as Bitcoin, may also have network fees attached.

Currency Conversion

If you're playing in a currency different from your local one, you might incur currency conversion fees when you withdraw your winnings. This is usually a percentage of the amount converted.

It's advisable to research and understand the potential fees associated with withdrawing winnings to avoid unpleasant surprises.

How do I know my withdrawal from an online casino is secure?

Online casinos employ a variety of security measures to ensure the safety and integrity of player withdrawals:

Encryption Technology

Online casinos use SSL (Secure Sockets Layer) or TLS (Transport Layer Security) encryption to protect financial transactions. This technology encrypts the data transferred between your computer and the casino's servers, making it unreadable to anyone who might intercept it.

Identity Verification

To prevent fraud and money laundering, online casinos usually require players to verify their identity before processing large withdrawals. This process, known as Know Your Customer (KYC), typically involves submitting documents like a passport, driver's license, or recent utility bill.

Secure Payment Methods

Reliable online casinos offer secure payment methods for withdrawals. These might include trusted e-wallets, bank transfers, credit/debit cards, and cryptocurrencies.

Regulatory Oversight

Online casinos are regulated by various gambling authorities, such as the UK Gambling Commission or the Malta Gaming Authority. These regulators require casinos to adhere to strict security standards.

Remember, while online casinos have these measures in place, it's also essential for players to take steps to protect their casino accounts, such as using strong passwords and keeping their login details private.


Withdrawing winnings from an online casino doesn't have to be a daunting task. By understanding the casino's withdrawal policies, satisfying any wagering requirements, and following the correct withdrawal procedure, you can enjoy your winnings with minimal fuss. If any issues arise during the withdrawal process, remember to reach out to the casino's customer service for assistance.

About the author 

Peter Clayton

Peter is one of Indivisible Gaming's developers and has been working with us since 2015. When he isn't busy working on an upcoming game, he loves writing about all the games that he has played and tested. His experience in the industry is second to none, and we are grateful to have him on our team.