Win Rate: 97%
Payout Time: Within five business days
Payment methods: Visa, Mastercard, Neteller, Skrill, Paysafecard, AstroPay, Payz, MiFinity
Minimum Deposit: $20
Number of games: 3,000+
Bonuses: Up to $1,000 and 100 free spins
Wagering requirements: 35x
Ultra Casino promises to give their users a “supreme casino experience”, and from my experience, they deliver! Launched in 2020, the platform currently operates in New Zealand and many other jurisdictions, providing thousands of premium casino games, exceptional promotional offers, and many other features an online casino player would love to have. I found over 3,000 titles in their gaming catalogue, with new titles added constantly. Moreover, all the games are distributed among many of the popular casino gaming categories. It does not matter if you have a liking for slots, table games, card games, or live games; you will find everything at Ultra Casino with tons of variety.
After completing the quick two-step registration process, Ultra Casino offered me a massive welcome bonus of $1,000 and 100 free spins. The casino also has many ongoing promos that come with great rewards like free spins, cashback bonuses, and more. For an easy and secure banking experience, Ultra Casino brings many payment options that are easily available in New Zealand. I also found Ultra Casino to be a very beginner-friendly casino, thanks to their easy-to-understand layout and premium customer support. In this Ultra Casino review for New Zealanders, I will personally test each of their features on my laptop and provide my insights.
Ultra Casino has more than 3,000 titles on offer. The diverse range of games and the variety within each category ensured that I would never be bored. There are 2,000 games in the slots section alone, and they have a few hundred titles for live games, table games, card games, jackpot, poker, and other categories.
There are dedicated sections for new games, popular and hot games, and exclusive titles. I found some brand-new games that I had never played before. Beginners and amateurs who are not sure which games to try should check out the hot and popular game sections and see what others are playing. Rest assured, every game at Ultra Casino is exciting and enjoyable, as they are all developed by some of the top game studios in the gambling industry including Microgaming, NetENT, ELK Studios, and many other names known for high-quality games.
I went into the slots section, searched for Books of Dead and some other pokies that I like to play, and started playing them one by one. I played some of the games in demo mode and some with real money to assess the experience in both. The games loaded pretty quickly, and the interface appeared right after to start playing. The gameplay was smooth, the graphics were exceptional, and there were no FPS drops during the playing sessions. I tried over 50 games over three days, and it was the same high-quality experience with all of the games I tried across different categories. I played the games in fullscreen mode, windowed mode, tried different game modes, wagered different bets, and had a supreme casino experience just like Ultra Casino promises.
There were dozens of live casino gaming sessions that were available for me to join. I joined a roulette room and was asked to enter my display name. There was a live agent hosting the game, placing bets, and interacting with the players. I could place bets with the provided interface while chatting with others and having fun. There were game shows, baccarat rooms, table and card games, and much more, which all had a real-life casino atmosphere.
What makes the entire Ultra Casino gaming scene even better is all of their games are authorised and approved by eCOGRA. It means that they all come with a high win rate and are 100% fair, safe, and secure.
Ultra Casino treats their players with a variety of bonuses and promotions that they can enjoy from the moment they sign up. They have an excellent welcome deal that offers new users up to $1,000 as well as 100 free spins. However, keep in mind that the entire welcome deal cannot be claimed with just a single deposit. I was required to make three separate bonuses to claim the entire bonus amount. The first deposit bonus offered me 100% up to $200, along with 20 free spins. With the second deposit, I could get 50% up to $300 and 30 free spins. The third deposit bonus offered me a 50% bonus of $500 and 50 free spins. However, I decided to claim only the first deposit bonus, considering I was getting a 100% return on it, along with some free spins to enjoy.
- 1st Deposit - 100% up to $200, plus 20 free spins
- 2nd Deposit - 50% up to $300, plus 30 free spins
- 3rd Deposit - 50% bonus of $500, plus 50 free spins
There are several terms and conditions specified in order to claim and withdraw the welcome bonus. The welcome bonus has to be wagered 35 times, which is an industry standard, to be eligible for bonus withdrawal. Without fulfilling the wagering requirements, the bonus is considered void. The good thing is I was able to strategise and complete the wagering requirements within the provided three days and withdraw my winnings to my bank account. A minimum deposit requirement of $20 is set to be able to claim the welcome bonus.
Ultra Casino also has tons of ongoing promos as well as a VIP program for their regular players. The VIP program comes with benefits like fast withdrawals, a personal manager, personalised awards, and much more. Unfortunately, I stayed only for a week at Ultra Casino for reviewing purposes and did not qualify for the VIP program. But I did enjoy the other ongoing promos like weekly reload, daily rewards, drops and wins, free spins, and more.
Deposits and Withdrawals: 9.6/10
There is a decent variety of banking options at Ultra Casino, allowing New Zealanders to make hassle-free deposits and withdrawals. I was pleased to find that all the payment methods available at the casino were fast, popular, and really secure. I was provided with the option to use my bank cards, which included Visa and Mastercard. I could also make a payment with e-wallet options like Skrill, AstroPay or Payz. Not only that, Ultra Casino also supports voucher payments through Paysafecard, which Kiwis can use. All the deposits at the casino are processed instantly, and no fee is charged. I made a quick deposit with my AstroPay account and received the funds and welcome bonus instantly.
However, if you are making a deposit with Skrill or Neteller, you won’t be able to claim the welcome bonus. I found this policy quite absurd, as Skrill and Neteller are some of the most popular e-wallet options, and many users use them for internet transactions. The following is the list of complete payment options available at Ultra Casino:
- Visa (Min. $20 - Max. $10,000)
- Mastercard (Min. $20 - Max. $10,000)
- Paysafecard (Min. $20 - Max. $10,000)
- AstroPay (Min. $20 - Max. $10,000)
- Payz (Min. $20 - Max. $10,000)
- MiFinity (Min. $20 - Max. $10,000)
- Neteller (Min. $20 - Max. $10,000)
- Skrill (Min. $20 - Max. $10,000)
- Direct bank transfer
Withdrawals are usually processed within five business days. It took 48 hours before I received the withdrawal to my bank account. However, I had to first go through the identity verification process by submitting my official documents. All users at Ultra Casino must complete the verification process as the casino makes sure there is no identity theft or fraudulent activity. Withdrawal limits can vary from method to method.
Mobile Gaming: 9.7/10
Ultra Casino takes care of their mobile users with a mobile-friendly website that allows them to play all casino games right from their phones. However, Ultra Casino does not offer dedicated mobile apps for Android or iOS users, so all mobile players must utilise the mobile-friendly website. It was a bit of a disappointment for me, but their optimised, mobile-responsive site changed my entire perspective. I simply accessed the casino on my Chrome browser by searching for it on Google. As soon as the homepage appeared, I was able to log in to my existing account. New users can also create an account from scratch, and the entire process would be the same as on the computer. Once I was in, I could play games with my funds, access my account features, or do anything else I wanted.
I loved the interface and how easy it was to navigate, even on such a compact screen. I could navigate through the entire gaming library, explore dedicated sections of casino and live casino games, or check out slots or other games. I searched for the games that I played on my laptop and started playing them on my phone. This allowed me to compare the gameplay and overall experience playing on my phone and on the laptop. Surprisingly, there was little to no difference. The games loaded as quickly as they did on my laptop, gameplay was quite smooth, and the games did not lag in the slightest. The graphics were sharp as well, and the games adapted to my mobile screen perfectly. I could easily navigate the in-game interface and place bets without any freezing or mis-clicking issues.
Ultra Casino also provided me full access to manage my account, make deposits or withdrawals, submit my identity documents, claim bonuses, or change account security settings. So, even if you only have access to Ultra Casino on your phone, you won’t miss out on anything.
Customer Support: 9.8/10
Ultra Casino brings various ways for their players to get in touch with them, and all of them are quite efficient and convenient. I was able to contact the support team through live chat support, email support, and the contact form they have provided. Of course, I found the live chat option the fastest and most reliable as it always solved my query within minutes. All you have to do is visit the support section and click on the live chat button. I did the same, and a small box appeared with the option to send a message or manually look for help. I went for the message option, wrote my problem, and the chatbot provided me with several guides to help me out. However, I wanted to test the live agents and how efficient they are, so I requested a live agent in the end. After connecting with one, I started the conversation and explained my issue again. The agent provided me with a detailed answer, solving my query within a minute.
When it comes to email support or contact forms, Ultra Casino might take a few hours to reply. I suggest utilising the guiding content they have on their platform, exploring the FAQs, and checking out term pages to know more about the basics and any other concerns you might have.
Security and Licensing: 9.9/10
Ultra Casino is owned and operated by BP Group Limited, a company with a vast network of online casinos and which has been in business for years. The company is based in Malta and has a licence from the Malta Gaming Authority. As such, Ultra Casino is authorised to provide their services legally under the complete supervision of MGA. The casino also has authorisation from eCOGRA for their games, indicating they are fair and safe to play.
Ultra Casino has brought several state-of-art-security features. The site is encrypted with SSL security to maximise data privacy. Additionally, I went into my account settings and turned on the 2FA security system. I also set the communication preferences according to my liking so that I can always know the activity of my account. Ultra Casino also allows you to check your playing history transaction history or even request GDPR to know which info of yours the platform is using.
A grand entry with a spectacular welcome bonus, thousands of games available on the go, and an enjoyable and friendly gambling environment are the primary highlights of Ultra Casino. However, they have much more on offer, which made me love their platform. Plus, the way they have made everything easy, including making payments or withdrawing funds, claiming bonuses, or getting in touch with the support team, everything is top-notch. They also have a diverse range of casino games, live titles, top game studios, and mobile support to cater to every type of casino player.
Ultra Casino is also ideal for newbie casino players who are just embarking on their gambling journey. The account registration process is hassle-free, identity verification is also done quickly, and the overall environment is safe, secure, and regulated. I never had to worry about my funds at Ultra Casino and played casino games without worrying about a thing. Join them now and see for yourself the value they offer to the online casino gaming industry.
Frequently Asked Questions
Ultra Casino is a subsidiary of BP Group Limited which has obtained a valid gambling licence from the Malta Gaming Authority. It is a safe, secure, and licensed gambling platform.
New players joining Ultra Casino can enjoy a welcome bonus of $1,000 and 100 free spins divided across the first three deposits anyone would make. The casino also has regular promos and a VIP program to check out.
Ultra Casino offers a decent variety of safe and secure banking options. The list includes credit and debit cards, several popular e-wallets, and payment vouchers. The availability of payment options also depends on the user’s location.