Mirax Casino Review NZ

Expert Review

Established in 2022, Mirax Casino is one of the newest gambling operators in New Zealand. Seeing that the casino is operated and owned by a well-established gambling group, I signed up to check out all of their features myself. Their enormous welcome bonus of $8,000 immediately made my jaw drop. The platform has a wide range of regular promotions as well as a tiered VIP program with exclusive benefits. Mirax Casino also has a huge gaming catalogue with over 8,000 titles split across pokies, table games, card games, live games, jackpots, and every other type of game you might want to play. The casino also has new and top games that I could check out and bring more excitement to my gaming sessions.

My banking experience at the casino was flawless. I had many options to choose from, the payments were fast, and I could make deposits and withdrawals in a secure environment. However, their customer support has room for improvement. The security features were up to the current standards, there were no legitimacy concerns, and everything else seemed well-placed. I will discuss all the features of Mirax Casino in detail in this review and share my thoughts regarding their services.

Games: 10/10

I played at Mirax Casino for an entire week, and I could not find anything that would have compromised my gaming experience. Their entire game section is on an almost-perfect level that very few online casinos have achieved. For starters, Mirax Casino is home to over 8,000 casino games. This fact alone distinguishes Mirax from almost every other online casino, making it a premium and unique gambling destination. Moreover, Mirax Casino offers all types of games to their users, making sure all types of players are taken care of. They have pokies (slots), table games, card games, jackpots, live casino games, and much more that New Zealanders can enjoy. The platform also constantly adds new titles, expanding their library even further. Along with the trending and latest games, I also found many retro and classic titles at Mirax Casino that brought the nostalgia back, making my gambling experience even more fun.

I was also impressed with the minimalistic interface of Mirax Casino, which made it really easy for me to explore and navigate the library. Different types of games had their own dedicated sections that I could access from the homepage or by visiting the games section. On top of that, the casino had advanced search and filtering features that I could utilise. I could search for games by entering the game name or a keyword and filter the results by selecting a specific theme, game type, or game provider. Mirax Casino has partnered up with 80+ top-of-the-line game studios that have a proven record of developing optimised, mobile-compatible, visually pleasing, and fair games. I also found some of my favourites there, including Playson, Evolution, Pragmatic Play, and 1x2 Gaming.

I started playing different games to get a better idea of the gameplay and overall experience. I noticed some features that usually make a big difference for me. Mirax Casino provided me with the option to play games in demo mode or go with real mode. I could also mark the games as favourites, play them in windowed mode, enter fullscreen, or even split the screen to play multiple games simultaneously. In terms of optimisation, the games were rapid to load. I waited an average of 10 seconds for each game and could start playing right after. Each game had its own guide and set of instructions, along with a paytable I could review. All games also had an easy-to-understand interface, allowing me to place bets with ease.

I had several extended playing sessions at Mirax Casino, and at no time did any game freeze or become unresponsive. I always had smooth gameplay with a lag-free experience. The graphics of the games were quite realistic, too, and the themes were entertaining and fun. I enjoyed the music and the sound effects on each game. Besides slots, there were live games which were streamed to me in excellent quality. The streaming was buffer-free, the sound quality was great, and each live room had a professional agent hosting the session. I placed bets in real-time, and enjoyed the realistic gambling experience.

Bonuses: 9.8/10

The welcome bonus at Mirax Casino is the biggest I have ever seen, having played at hundreds of online casinos. I was offered a whopping bonus of $8,000 and 150 free spins when I first visited the casino. I could claim it right after signing up and making a deposit. However, the entire bonus was not redeemable in a single deposit, which makes sense considering how big it was. I had to make four separate deposits in order to claim the full amount and all the free spins. This is how Mirax Casino splits their welcome promo for Kiwis:

While I think the entire bonus is worth claiming, I decided to stick with only the first deposit. I made a deposit of $100, received $100 in bonus funds, and 100 free spins.

Before I could receive the bonus or withdraw my winnings from it, there were some terms I had to keep in mind. For starters, there was a minimum deposit requirement for the bonus, which was set to $40. I think Mirax Casino has kept it on the higher side, as many other online casinos require only $10 or $20 for their welcome promo. Besides that, I had to wager the bonus and the free spins 35 times in order to be eligible for withdrawal. Not fulfilling this requirement would result in losing my bonus funds, leaving me with only my original deposit. Mirax Casino has also placed a maximum cap on winnings I could take home from the spins and the bonus. With the spins, I could win a maximum of $2,000, and for the bonus, I could win 10x the initial deposit amount.

Mirax Casino has also done an excellent job of bringing regular promos for their users. I found tons of exciting deals that I could claim and enjoy. There were several reload bonuses that were available throughout the week: loot box bonuses, free spins, high roller cashback, and much more. I also came across Mirax Casino's VIP program, which has ten different tiers. Each tier has its own exclusive perks, better than the previous level. I simply had to collect points by playing more and more at the casino and jumping the ranks depending on how many points I got.

Deposits and Withdrawals: 8.9/10

Mirax Casino might have the best range of banking options for Kiwis in 2024. I really liked the diversity and security of their payment options, and I did not have to wait long for my transactions to get processed. When I visited the deposit section of Mirax Casino, a long list of banking options appeared right in front of me. I found the option to make a deposit through my debit or credit card, popular e-wallets, vouchers, mobile wallets, and, surprisingly, cryptocurrencies. Mirax Casino supports all the popular crypto assets, including BTC, ETH, USDT, and more. The best part is, if you do not own any cryptocurrencies and still want to gamble with them, you can purchase them right at Mirax Casino. The casino has partnered up with a third-party payment merchant, Mercuryo, to enable Kiwis to purchase crypto assets through fiat.

However, on the negative side, Mirax Casino charges a fee on certain deposit methods. After reviewing which payment options incurred a fee, I decided to go with MiFinity as there was no fee attached to it. I initiated a transaction of $100 and went ahead by entering all my details. The transaction was processed super quickly, and no fee was charged to my account. To know what other banking options are available at Mirax Casino and their respective fee, take a look below:

Deposits

• Visa (Min. $15 - Max. $4,000) - 2.5% Fee
• Mastercard (Min. $15 - Max. $4,000) - 2.5% Fee
• Maestro (Min. $15 - Max. $4,000) - 2.5% Fee
• Paysafecard (Min. $8 - Max. $4,000)
• Skrill (Min. $30 - Max. $6,000)
• MiFinity (Min. $20 - Max. $4,000)
• Neosurf (Min. $20 - Max. $6,000)
• Mercuryo
• Cryptocurrencies - BTC, BCH, LTC, ETH, XRP, DOGE, USDT, ADA, TRX, BNB (Limit Varies) - (Network Fee to be paid)

All deposits at Mirax Casino are processed instantly. Crypto deposits might take a while to reflect in your account, depending on network congestion and confirmations received.

Withdrawals

• Bank Transfer (Min. $20 - Max. $4,000) - 2.5% Fee
• Visa/Mastercard (Min. $20 - Max. $4,000) - 2.5% Fee
• MiFinity (Min. $20 - Max. $4,000)
• Cryptocurrencies - BTC, BCH, LTC, ETH, XRP, DOGE, USDT, ADA, TRX, BNB (Min. $20 - Max. $4,000)
• Skrill (Min. $20 - Max. $4,000)
• Neosurf (Min. $20 - Max. $4,000)

E-wallet withdrawals are processed instantly at Mirax Casino, while bank withdrawals can take up to a week or more. Also, Mirax Casino requires their players to have a fully verified account before they can process their withdrawals. I also got mine verified by submitting my official documents. I received my withdrawal into my MiFinity account within an hour after that.

Mobile Gaming: 9.6/10  

I used Mirax Casino on my mobile and could not find any difference compared to the experience on my laptop. Everything worked the same way, and I had access to every single feature of the platform on my mobile device. All I had to do was connect my phone with a stable internet connection, use a reliable mobile browser like Chrome, and visit Mirax Casino. Upon doing so, I was redirected to their homepage, from where I could sign up, log in, check out bonus highlights, and get a sneak peek into the library of Mirax Casino. I simply logged into my existing account and started exploring the casino from my mobile. I had access to the entire banking section, allowing me to make deposits or withdrawals. I could check out the bonuses or the VIP section and keep track of my winnings. I could also change my account preferences, set up security preferences, or even submit my identity documents right from my mobile.

I visited the game section of Mirax Casino to see how they would perform on a portable device. The game catalogue was divided into different sections, the same as on my laptop. I could also apply filters or search games with the search bar and find games according to my liking. Even on my phone, I had the option to play the games in demo mode or real mode. I tried both, and they worked the same as on my computer. The games did not take long to load, and I could start playing within a few seconds of clicking on a title. The in-game interface for most of the games was user-friendly, and I could easily place bets or try different modes. The graphics were pretty great as well, and I loved the sharp and realistic details in every game. I also did not face any lagging issues, and the games worked smoothly on my phone. The games never froze, and I never had to deal with unresponsiveness at any time.

I recommend using a suitable internet connection as well as an HTML-5-enabled browser to ensure smooth gameplay and flawless navigation when visiting the casino on your mobile device.

Customer Support: 7.8/10  

If there is one thing I did not really like at Mirax Casino, it is their customer support. Unlike other online casinos where users can chat live with their support agents, Mirax Casino does not have that option. Instead, they have an AI chatbot that answers with automated responses and provides information based on what the question is. I tried the chatbot, and it was not very efficient. So, I sent my query to the Mirax Casino email support. It was not exactly fast, but I got a response from the official team within a few hours. The good thing was that the response was detailed and professional.

Mirax Casino also provided me with a contact form on their support page, which I could use to send a direct message to the support team. Or, I could check out the FAQs, terms and conditions, and privacy policy pages of the casino to get info regarding pretty much everything on the platform.

Security and Licensing: 9.7/10  

Mirax Casino might be new in the online gambling industry, but the platform ensures foolproof operation with a valid gambling licence and excellent security features. The casino has also received endorsements from different reviewers and auditors, adding to the authenticity of the platform. Mirax Casino operates under Hollycorn N.V., a company that has been operating for decades and has a clear record of legitimate operation. The company has a licence from Antillephone N.V., an entity authorised and regulated by the Government of Curacao. I have attached their official licensing below for my readers to see. Every important detail like company address, contact details, and licence numbers were available, and there was nothing suspicious for me to worry about.

Mirax Casino has SSL encryption on the entire site. I could also enable two-factor authorisation for my account, set up a strong password, enable different communication modes, and keep track of session history from the security tab on my profile. Mirax Casino also provides a full game history, enabling you to check where you have spent your money and how much. I also found limitation options at Mirax Casino, where I could define a loss limit, wager limit, cooling off time, and session limit to gamble responsibly.

Verdict

At Mirax Casino, players get a seamless, rewarding and professional gambling experience. I spent a full week playing at the casino and could not get enough of the features they had on offer. Their game catalogue with 8,000+ games was one of the biggest I have ever seen. I played lots of slots, table games, jackpots, exclusive games, and much more and really enjoyed the optimised gameplay. I tried the same games on my phone, and the experience was exactly the same.

Mirax Casino also brings many amazing bonuses, including a gigantic welcome bonus, regular promos, and a VIP program with ten levels. All this comes with a wide range of banking options for deposits or withdrawals. The only areas where I think Mirax Casino could improve are the customer support and the fees they charge for some of their banking options. Visit Mirax Casino to see if you enjoy it as much as I did, or alternatively read this article on the best online casinos for Kiwis in 2024.

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