Slots Magic Casino Review NZ

Expert Review

Slots Magic is a simple, diverse, and multi-platform gaming casino. Rebranded back in 2014, it is now owned and operated by one of the most prominent casino groups online. My first impressions about Slots Magic were quite good, thanks to their straightforward welcome bonus and user-friendly interface. I found a staggering number of titles divided between slots, jackpots, roulette, baccarat, and many other types of games. Slots Magic has partnered up with dozens of game providers to bring new titles and maintain quality gaming experience. They have dedicated mobile apps available for iOS and Android devices which can be installed right away.

The welcome bonus I received was on the first deposit that offered me up to $100 bonus and 50 free spins. The registration process was smooth and I was provided with different payment options to get started. Slots Magic offers AI and live chat support in case you need any help. In this Slots Magic review for Kiwis, I will take an in-depth look at their features and see if it is the right casino for you.

Games: 9.9/10

I have reviewed many online casinos that offer a huge number of casino games, but it is rare to find a massive gaming library with over 6,000 titles. This is exactly what attracted me to Slots Magic Casino – I could play dozens of new games every day and never run out of games to enjoy. They cater to all player preferences by supporting all types of casino games such as slots, poker, live dealer games, jackpots, card games, table games, and more.

Slots Magic Casino has partnered up with some of the best game providers in the industry to fill their library with the most exciting games. These include popular names like BGaming, NetENT, Hacksaw, Playson, Play’N Go, and more. Slots Magic Casino regularly adds new releases from these game providers to provide their users with the latest titles. 

The filter search option enabled me to pick a game according to my preferences. I could select a particular game provider, search for a keyword, or type in the game type I wanted to play. Thanks to the user-friendly interface, I never faced any issues navigating the gaming library. In short, Slots Magic Casino is a great choice for beginners as well as experienced players.

My gaming experience at Slots Magic Casino was great. I really liked how they provide stats for each game, showing how many times it was played recently. It helped me decide what game is popular and whether I should try it. Slots Magic also offers their games in demo mode, where you can play with pretend money after creating an account. The in-game interface was easy to use, and I could navigate through options without any problems. The graphics were top-notch, crisp, and attractive, and I enjoyed the fullscreen mode for games, giving a more immersive experience.

The gameplay at Slots Magic is smooth and lag-free. Besides pokies, I also tried a few live dealer games and was able to interact with other players. All the live games had a dealer, a public live chat option, and a betting interface to place the bets. I would recommend having a stable connection before connecting to the live dealer casino, to prevent buffering or stuttering.

Slots Magic Casino has eCOGRA certification, ensuring that all of their games are safe, and they use Random Number Generators (RNG) to ensure fair play. The average win rate is above 96%, which is quite good.

Bonuses: 9.6/10

Slots Magic Casino offers a welcome bonus, regular promos, tournaments, and a VIP program  for New Zealanders. Although their welcome bonus is not huge, I still love it because of how easy and straightforward it is to claim. The casino offers 100% match bonus up to $100 and 50 free spins to all new players. To claim it, I only had to make a single deposit of up to $100, and I would get the bonus credits instantly into my account. There are no multiple deposits involved, and no specific payment methods through which the bonus can be claimed. Upon making my first deposit, I also received 50 free spins, which made the bonus even better.

However, there are a few terms and conditions that should be kept in mind when claiming the welcome bonus at Slots Magic Casino. The wagering requirements for the deposit and the bonus amount are set to 30 times. I had to complete these requirements before I could withdraw my funds. The free spins need to be wagered 40 times, and can only be used on the popular slot game Book of Dead. The wagering requirements must be completed within 30 days, or the winnings will be considered void.

After claiming my welcome bonus, I checked the promo section and found more exciting deals. Slots Magic Casino offers cash-back bonuses and free spins to regular players for just making a deposit. I also found daily missions and bonus games that the players can compete in and win exciting rewards. Slots Magic Casino introduces jackpots and lotteries and keeps players updated with the upcoming promos through the timer available in their promo section.

Deposits and Withdrawals: 8.1/10

There are several payment options at Slots Magic Casino that Kiwis can use to easily make deposits and withdrawals at the casino. These include credit or debit cards, e-wallets, prepaid cards, and vouchers. However, the number of payment options available is the least of my concerns here, as Slots Magic Casino charges a fee for almost all of the banking options they offer.

While many other online casinos offer free deposits, Slots Magic charges up to 5%, which is quite high. However, you can avoid the fee if you deposit using Jeton or MuchBetter. I only had my Visa card handy, so I deposited and paid the 2.5% fee. 

Here is the list of banking options at Slots Magic Casino, and the relevant fees:

Deposit methods

• Visa (Min. $10) - Fee: 2.5%
• Mastercard (Min. $10) - Fee: 2.5%
• Paysafecard (Min. $9.5) - Fee: 5%
• Skrill (Min. $10) - Fee: 5%
• Payz (Min. $10) - Fee: 3.5%
• MuchBetter (Min. $10) - Fee: 0%
• Jeton (Min. $10) - Fee: 0%

Withdrawal methods

• Wire transfer (Min. $30)
• Visa (Min. $N/A)
• Mastercard (Min. $N/A)
• Skrill (Min. $N/A)
• Payz (Min. $N/A)
• MuchBetter (Min. $N/A)
• Jeton (Min. $N/A)

Withdrawals can only be processed to the payment account which was used to make the deposit. Slots Magic Casino asked me to verify my identity first before I could request a withdrawal. After completing the process, I received my funds in my account within two days. However, the withdrawal processing time may vary depending on the payment method.

Mobile Gaming: 9.9/10  

Slots Magic Casino aces the mobile gaming category. While most casinos only offer a mobile-friendly website, Slots Magic Casino also has dedicated and optimised mobile apps for Android and iOS users. Players can download and install the app from Play Store or App Store and start playing games within minutes.

However, as I was low on storage space on my phone, I decided to skip the app installation and accessed Slots Magic Casino right from my mobile browser. The interface was well-designed and very similar to the desktop version. I was able to log in instantly and access my account.

I tested the games on my phone, playing for hours. I chose a few popular slots, jackpot games, and some live dealer games, and they all worked smoothly. I noticed that you need a stable internet connection to have an excellent mobile gaming experience. Otherwise, the games will load slower, and they might lag or even freeze. I did not face any problems and had an amazing gaming experience. Even the live games worked well, and the HD stream was interruption-free. The graphics were the same as my laptop’s, and the interface was easy to navigate.

Moreover, Slots Magic Casino provides mobile users with complete account features. I could make a deposit, request a withdrawal, verify my identity, enable account security features, or contact support. I also visited the promo section from my phone, and all the deals were available to claim. If you are not installing the dedicated app of Slots Magic Casino on your device, make sure to have an updated browser to access the casino. It will ensure the games run smoothly without encountering any errors.

Customer Support: 9.5/10  

Slots Magic Casino provides solid customer support through email and live chat. Considering the efficiency and reliability of live chat, I decided to test it to see how efficient it is. First, I was greeted by an AI chatbot that asked about my query. I was provided with related articles to help me out, which actually answered my query.

However, as I still wanted to test how efficient their live agents are, so I decided to forward my query to them. An agent quickly connected to me and gave me the answer that I needed. The whole process was completed within five minutes, and I was quite satisfied. However, keep in mind that the live chat support at Slots Magic Casino is not 24/7 and is only available from 06:00 - 00:00 GMT, which is 6pm to noon New Zealand Standard Time.

Email support can take a few hours before they get back to you. I would recommend checking out the FAQs section, as it has many common questions and answers. Slots Magic Casino provides step-by-step guides for several aspects of the casino, including deposits, withdrawals, documentation, and even some technical issues.

Security and Licensing: 9.6/10  

Slots Magic Casino is operated by SkillOnNet Limited which is based and registered in Malta. They have a valid gambling licence from the Malta Gaming Authority, which you can see below. Their licence certificate contains the address of the parent company, the types of licences they have got, approved ADRs, and the list of all the casinos they own.

Slots Magic Casino protects their users with state-of-art security measures. I was able to keep up with my gaming session history through account preferences and see when I played, from where I logged in, or how long till I was in. I was also able to set a strong password, add my phone number, and enable additional security features. Slots Magic Casino uses SSL encryption and verifies the identity of their users to create a safe environment at their casino.

Verdict

Slots Magic Casino is definitely up there with the best online casinos in New Zealand. They have a premium range of popular, new, and exciting games. The diversity they have created by offering over 6,000 titles in one place is simply unmatched.

Mobile users are catered to with the dedicated apps and mobile-friendly site. I played slots, live dealer games, table and card games, and jackpots on both my laptop as well as my mobile and had a flawless experience. All this comes with some incredible bonuses, including daily deals, tournaments, welcome bonuses, and more.

However, their banking fee is something that should be addressed. Most of their banking options charge a fee that range from 2.5% to 5%. It can be a letdown for many players who do not want to pay extra on their deposits. Other than that, Slots Magic Casino has good customer support, premium security features, and full licensing from the authorities. Overall, Slots Magic Casino is a solid choice for casino gaming enthusiasts.

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