Online casinos have become a popular form of entertainment and a convenient way to enjoy gambling from the comfort of your home. However, there are growing concerns regarding the safety and reliability of these platforms. Here, we will discuss several key factors to consider when determining if an online casino is safe and reliable.

Understanding Online Casino Regulations

Online casino operations are subject to regulatory measures designed to protect players. These include licensing regulations that casinos must adhere to. It's important to ensure that the online casino you choose is licensed by a reputable authority. The details of this license should be clearly stated on the website, typically at the bottom of the homepage. The license is a guarantee that the casino is operating under specific standards and regularly audited for fairness and security.

Secure Website Technologies

Security technology like HTTPS (Hypertext Transfer Protocol Secure) and SSL (Secure Sockets Layer) encryption are critical to online casino safety. These technologies protect your personal and financial data from being intercepted by third parties. You can verify if a website uses these technologies by checking if the website URL begins with 'https://' and looking for a lock symbol next to the URL.

Fair Game Play

Random Number Generators (RNGs) are at the heart of fair gaming. These systems ensure that game outcomes are random and not manipulated. In addition, reputable online casinos often employ third-party companies to audit their games for fairness. Audit reports should be accessible on the casino's website. If these are not available, it could be a red flag.

RNGs are algorithms used in computing to generate a sequence of numbers that lacks any discernible pattern. In other words, each number is random and independent of the previous number. RNGs are a crucial part of many different types of software, from scientific simulations to video games.

In the context of online casinos and digital games, RNGs are used to ensure fairness. For instance, in a digital slot machine, an RNG would be used to determine the outcome of each spin. This means that each spin is truly random and independent from any previous or future spins, ensuring that no one can predict or manipulate the results.

There are two main types of RNGs:

Pseudorandom Number Generators (PRNGs) generate numbers that appear to be random, but actually follow a deterministic process. Given the same initial "seed" value, a PRNG will always produce the same sequence of numbers. However, with a truly random seed, a PRNG can be effectively unpredictable.

True Random Number Generators (TRNGs) generate numbers based on a truly random physical process, such as radioactive decay or atmospheric noise. TRNGs don't require a seed and aren't deterministic, meaning the same sequence can't be reproduced.

For the most part, online casinos use PRNGs. While not truly random, when implemented properly, they are unpredictable enough for the purposes of a fair game. Furthermore, they are audited regularly to ensure their fairness.

Reviews and Reputation

User and professional reviews can provide valuable insights into the safety and reliability of online casinos. Look out for common complaints or red flags, such as issues with withdrawing winnings. Websites like Trustpilot and Indivisible Gaming often provide trustworthy reviews.

Payment Security

Secure payment methods are a vital aspect of a safe online casino. Look for platforms that use trusted payment options such as Visa, MasterCard, PayPal, or cryptocurrencies. A reliable online casino will also have a clear payout policy that specifies how and when you can withdraw your winnings.

Customer Support

Quality customer service is another sign of a reliable online casino. A reputable site should provide several methods for contacting customer support, such as live chat, email, or phone. The customer support team should be responsive and capable of resolving issues effectively.

Responsible Gaming Practices

Responsible gaming involves policies and tools designed to protect players from problem gambling. Reputable online casinos should provide information about their responsible gaming policies, and may offer tools like self-exclusion or deposit limits. If an online casino does not openly support responsible gaming, it might not be a safe choice.


Ensuring the safety and reliability of an online casino involves understanding regulations, secure technologies, fair game play mechanisms, user reviews, secure payment methods, customer support quality, and responsible gaming practices. Always do your research before choosing an online casino and remember; the goal should be to enjoy gaming safely and responsibly.

For additional information, you can consult the following resources:

UK Gambling Commission

Gambling Reviews on Trustpilot

Responsible Gambling Guide

About the author 

Peter Clayton

Peter is one of Indivisible Gaming's developers and has been working with us since 2015. When he isn't busy working on an upcoming game, he loves writing about all the games that he has played and tested. His experience in the industry is second to none, and we are grateful to have him on our team.