Platinum Play Casino Review NZ

Expert Review

Launched way back in early-2004, Platinum Play Casino is one of the oldest online casinos in New Zealand. With over two decades of experience in the industry, they offer the best casino gaming experience to Kiwis. Their gaming library has over 700 exciting casino titles, including a wide range of slots, progressive jackpots, card games, table games, and live casino games. Platinum Play Casino is endorsed by MGA and eCOGRA for their high-quality, secure, and fair games.

Platinum Play Casino provides Kiwis with easy and convenient payments through world-renowned payment methods like VISA/Mastercard and popular e-wallets. For new users, they give a welcome bonus of up to $800 on the first three deposits at the casino. Platinum Play Casino has quick round-the-clock customer support, an easy-to-navigate interface, a fast registration process, and much more. Continue reading this Platinum Play Casino Review NZ, to find out what more they offer.

Games: 9.4/10

Platinum Play Casino believes in providing the absolute best games to Kiwis. For that, they have partnered up with the industry’s best software provider, Microgaming, to give players the best game graphics, an easy-to-understand interface, demo mode, excellent optimisation, and multi-platform support. You will also find enjoyable and exciting game themes that will double the fun of your casino gaming experience.

You can explore over 700 titles at Platinum Play Casino. This number is spread across different types of casino games, including slots of all types, poker, roulette, baccarat, game shows, blackjacks, fortune wheels, jackpots, and much more. Thanks to the category bar available for the games, you can also check out hot and popular titles, exclusive games for Platinum Play Casino users, and new releases. Platinum Play Casino offers live casino games. Live casino games that tend to be more professional, social, and realistic as they are presented by actual and live dealers. The games are streamed in HD quality, and you can wager your money on the spot. You need a stable internet connection to avoid buffering or stuttering.

The same thing goes for casual games, as a stable internet connection plays a crucial role in loading the games fast and delivering a smooth experience. But as all the games are provided by Microgaming, you can expect to have flawless optimisation, which will help you run the games even on low-end devices. For any device you use, we recommend using Chrome, Opera, Safari, Edge, or Firefox for a faster and smoother gaming experience.

To top it all, Platinum Play Casino games are audited by eCOGRA, a private firm that checks the quality and fairness of casino games. No need to worry about fair play, as you will always get a fair chance to win. The casino has a separate section for the RTPs of their games, which average around 96.5%.

Bonuses: 9.8/10

Platinum Play deserves to be in the platinum category for the bonuses and promo offers they have brought for everyone. In case you are just starting out your journey with them, you can get a 100% bonus of up to $800 deposited right into your account. But keep in mind that you cannot claim the whole bonus in one go, as it can only be claimed with your first three deposits at the casino. For the first deposit, you can get a maximum of 100% up to $400. For the second and third bonuses, you can get a 100% bonus up to $200 for each one of them. 

Platinum Play’s welcome promo needs to be wagered 35 times for you to withdraw the winning amount and the welcome bonus can be claimed with as little as $10, which is a good step for budget players. Just make sure to claim your welcome bonus within seven days of registration, and you will be good to go.

Platinum Play Casino also offers regular promos, occasional deposit match bonuses, multiplied reward points, offers on new games, and a loyalty program which you can join. For every wager you make on any game, you will earn points which you can exchange for cash. If you are a regular player, you might also be invited to their VIP programme, which gets you exclusive rewards and tailored promotions just for you.

Deposits and Withdrawals: 9.5/10

Platinum Play Casino has partnered up with popular payment vendors in New Zealand for the convenience of Kiwis. You can make a deposit with your credit or debit card or make a direct deposit through Trustly, a popular banking option in New Zealand. Platinum Play Casino also allows users to pay through several e-wallet options for instant deposits and withdrawals.

One payment option we would love to see Platinum Play Casino offer is cryptocurrencies. Crypto payments are speedy and cheap and are being adopted by the whole world now due to their rising value and popularity. For now, the following are the deposit and withdrawal options at Platinum Play Casino:

Deposit methods

• VISA/VISA Electron
• Mastercard
• Maestro
• iDebit
• Skrill
• Neteller
• Trustly

The minimum deposit amount at Platinum Play Casino is $10. The platform does not charge any fee for deposit transactions, and all deposits are processed instantly.

Withdrawal methods

• VISA/VISA Electron
• Mastercard
• iDebit
• Skrill
• Neteller

The minimum withdrawal amount can vary depending on the selected payment option. It may take up to two days for the withdrawals to be processed.

Mobile Gaming: 9.5/10  

Another reason Platinum Play Casino opted for Microgaming as their sole game provider is that the software provider develops quality mobile-friendly casino games that users can play on their mobile phones and tablets. 

We tested multiple games of Platinum Play Casino on old and new mobile phones, and the games worked really well on all of the devices. The graphics and the overall interface were also similar to what you would get on the desktop version. The games automatically fit the size of your phone screen so that you can easily focus.

Customer Support: 9/10  

Platinum Play Casino claims that they have round-the-clock customer support. When we tried to connect with an agent, we were given a 10-minute waiting period, which is already very long. But after 10 minutes, we had to wait another for another 5 minutes before a representative finally got in touch with us. Platinum Play Casino needs to improve their live chat service by hiring more agents.

You can also email your query, and they will get back to you within a few hours with a probable solution to your questions. Platinum Play Casino also has an FAQs section and help centre that has tons of helpful content, answers, articles and guides that you can check out.

Security and Licensing: 9.5/10  

Platinum Play Casino is a subsidiary of Digimedia Limited, a company based in Malta and incorporated under the laws and regulations of that country. Digimedia holds a valid gambling licence from Malta Gaming Authority. Platinum Play has also provided their licence numbers in the footer of the website, along with their MGA certificate, which you can check out below.

Platinum Play takes security seriously. There are several ways you can protect your account at Platinum Play. You can use a strong password, use your phone number, or enable 2FA for added security. Platinum Play also asks for identity verification and income proof to prevent fraudulent activity on the platform. With SSL protection, all the data provided on the site is protected and safe.

Verdict

Overall, Platinum Play Casino is a great pick for the average Kiwi casino player who wants a quality experience with no hassles. They have everything you need, including a wide range of games, easy banking options, bonuses, a mobile-friendly site, and a help centre. Platinum Play Casino needs to improve their live support and wagering requirements. Other than that, they can compete with any big online casino out there.

When signing up, make sure to claim your welcome bonus of $800 and have extra funds to get started with. With Platinum Play Casino’s wide variety of games, you will never run out of options.

Frequently Asked Questions