Golden Tiger Casino Review NZ

Expert Review

Golden Tiger is one of the most renowned and trusted online casinos and is a member of the well-known Casino Rewards group. Launched over 15 years ago, the casino has won numerous awards for their dedication, excellence, and fair gambling environment throughout their operation. Golden Tiger promises generous bonuses, impeccably smooth gameplay, and a premium collection of casino games that Kiwis can enjoy. All these factors persuaded me to sign up at Golden Tiger immediately. I was offered a big welcome bonus of $1,500 that I could claim. There was a decent range of regular bonuses as well, followed by a VIP program that I could take part in. The Golden Tiger gaming catalogue features around 700 titles spread across a great variety of slot games, table games, card games, live dealer games, and much more.

For deposits and withdrawals, I was provided with all the popular and secure banking options. The interface was quite beginner-friendly, and I could easily explore all the sections and navigate through different options. Golden Tiger operates under a valid gambling licence and does not compromise on their security. I will take an in-depth look at all the features of Golden Tiger in this review and share my thoughts regarding my overall experience.

Games: 9.4/10

Golden Tiger has a pretty impressive casino gaming library consisting of over 700 games. Most of the games at Golden Tiger are powered by top game studios like Microgaming and Evolution, which are known for providing optimised, entertaining, and fair casino games. Golden Tiger covers every popular casino gaming category, including slots, table games, card games, jackpots, poker, live casino games, and more.

The layout of Golden Tiger was quite easy to navigate. Different game categories had their dedicated sections that I could visit and play the respective titles. The homepage also had separate sections for new titles, popular titles, and exclusive games. However, there was no advanced search option; only a simple search option was available where I had to type the exact name of the game to find it. There was no option to filter games according to their themes, ratings, type, or win rate. There was also no list of game providers, nor would they appear in the search results to filter the games out.

Anyway, I made it work by visiting the individual categories and then scrolling through them to find what I liked. I wanted to verify Golden Tiger’s claim of providing “impeccably smooth gameplay”. So I began with playing slots, some table and card games, jackpots, and lastly, a few live dealer games. Unlike other casinos, the games at Golden Tiger opened in fullscreen mode instead of windowed mode. But one unusual thing I couldn't help but notice was the missing demo-play option for all games, which many top online casinos offer. I could not try the games with virtual credits and had to jump in with my real funds to start playing. Other than that, I loved how short the loading times were for most of the titles. No game took more than 20 seconds to load, which is quite good. All the games had an in-game user-friendly interface allowing me to place customised bets, check out the guides, understand the pay table, or try different modes where available.

The graphics, animations, and visuals for each game were up to the latest standards. Thanks to the high-resolution and detailed graphics, the games never looked blurry or unoptimised. Most importantly, the gameplay was very smooth, with no FPS drops, lag, or stutter. As far as my playing experience was concerned, Golden Tiger fulfilled their claim.

I also tried a few live dealer games by visiting the live games section, which was further divided into two subsections. Each section had several games, including live baccarat, live roulette, live card games, live game shows, and much more. The games had professional dealers hosting the sessions and wagering the bets on behalf of the players. The streaming was buffer-free and in HD, and I could use the in-game interface to place bets, chat with other players, and have a realistic casino gambling experience from my home.

Bonuses: 9.6/10

Golden Tiger knows how to keep their players happy and entertained all the time. It does not matter if you are a new player or a regular, you will find something to treat yourself to. In my case, I was a new player who just signed up at the casino. Upon completing the registration, Golden Tiger offered me their welcome bonus of $1,500, which was one of the biggest welcome bonuses I had ever claimed. However, it was not a one-deposit bonus that I could claim in one go. I had to make five different deposits in order to claim the full amount and keep the winnings. This is how the welcome bonus at Golden Tiger works:

I first reviewed the terms and conditions for the welcome bonus and was quite satisfied for the most part. The only thing that bothered me was the massive wagering requirements for the first and second deposit bonus that Golden Tiger had set. Players have to wager the first and second deposit bonus 200 times in order to withdraw the winnings. In order to complete wagering requirements this high, one needs a lot of time, patience, strategy, and, of course, luck. As for the subsequent deposits, Golden Tiger required the bonus to be wagered 30 times, which is a lot easier to deal with and around the industry average. Other than that, I had to make a minimum deposit of $10 in order to be eligible for the welcome bonus.

For regular players, the casino brings weekly, monthly, and occasional promos to claim. I visited the loyalty section of the casino and was introduced to all the promos available. There was a double-point promo, jackpots, lucky draws, and much more. Golden Tiger also has a loyalty program with several statuses. Each status comes with a range of benefits, including personalised promos, an account manager, fast withdrawals, and exclusive rewards. The more you play, the higher your VIP status will be at Golden Tiger.

Deposits and Withdrawals: 9.7/10

Golden Tiger has an excellent range of fast, secure, and easily available banking options that Kiwis can utilise to make deposits and withdrawals at the casino. To make things even better, Golden Tiger does not charge any sort of fee or service charges, no matter what banking option you use. When I visited their banking section, I had the option to make a deposit with a variety of banking cards. Additionally, I could make a deposit with popular e-wallets, including Skrill, Neteller, and Much Better. Golden Tiger also supports payment vouchers as well as mobile wallets like Google Pay.

As I mostly use my Visa debit card for Internet transactions, I decided to go with it and made a deposit of $100. Within a few seconds, my transaction got approved, and I had my funds in my account. I also received my first deposit welcome bonus that I could use afterwards. Below is the complete list of banking options at Golden Tiger:

Deposit methods

• Visa 
• Mastercard
• JCB
• Paysafecard
• Skrill
• Neteller
• Payz
• Neosurf
• MuchBetter
• Google Pay

The minimum deposit amount for every deposit method is set to $10.

Withdrawal methods

• Direct bank withdrawal
• Visa
• Mastercard
• Skrill
• Neteller
• Payz
• Neosurf
• MuchBetter

Limits for withdrawals widely vary for each banking option. Also, it may take up to three banking days for the withdrawals to reach your account. Golden Tiger may also ask you to verify your identity first before they can initiate your withdrawal. I submitted my official documents and got myself verified to have my first withdrawal processed.

Mobile Gaming: 9.5/10  

With a fast, mobile-friendly, and responsive website, Golden Tiger allows players with smartphones, tablets, iPads, and even hand-held consoles to play casino games easily. On the other hand, I searched for dedicated mobile apps of Golden Tiger and found one with the same name on the Play Store and App Store. However, I was not sure if they were official, and there was no info provided at the casino about the dedicated apps. So, I decided to stick with the official website of Golden Tiger and visited it from the Chrome browser on my phone. The first thing I did was log in to my account so I could get access to my funds. I also had the option to make a deposit right from my phone or request a withdrawal. Other account features like changing the settings, submitting the documents, or contacting support were also available. I was able to claim bonuses from the loyalty section or check out the VIP program to see my progress.

A great variety of games was available on the homepage, from where I could select any title and start playing. Or I could access the entire gaming library from the games option available in the menu below. I played some popular slots, tried jackpots, table games, and a few poker games. Even on my mobile, the games ran flawlessly. I could enter fullscreen mode, the loading times were decent, and the in-game interface was easily navigable. As for the gameplay, there was no lag, stutter, or freezing issues to deal with, and I could play any game without compromising on the experience. The graphics were high-definition as well, along with sharp, colourful, and bright animations.

To get similar results, I recommend a stable internet connection. Also, make sure to use a fast and updated browser that can support HTML games, such as Chrome, Safari, or Opera.

Customer Support: 9.7/10  

Golden Tiger has a 24/7 customer care centre that helps users through live chat and email support. Live chat being the obvious choice, I decided to test it out and see how good it is. Upon clicking on it, a small window appeared where I was connected to an AI agent. I wrote my question, and the bot searched for a related answer. Surprisingly, it answered my query in detail, and I was fully satisfied. In case of an unsatisfactory answer from the bot, I could also request a live agent to help me out. I did that with my second live chat session at Golden Tiger and had a friendly chat with the agent. I was provided with quick, professional, and easy guidance.

If you are not in a hurry, I also recommend using email support and having the support team get back to you. Golden Tiger also has pages dedicated to FAQs, terms, conditions, and policies that you can check out and answer your basic questions.

Security and Licensing: 9.8/10  

Golden Tiger Casino offers a 100% safe, secure, legitimate, and fair gambling environment. It is part of renowned online casino group Fresh Horizons Limited. I have reviewed other casinos owned by this group, and all of them are safe and legit. The company has a valid gambling licence from the Kahnawake Gaming Commission and is fully authorised to provide gambling services through their subsidiaries. I have attached the KGC certificate below, which recognises Golden Tiger as part of Fresh Horizon Limited. Not only that, the games at Golden Tiger are also endorsed and approved by eCOGRA and have an average RTP of 96%, which is quite good.

Golden Tiger uses state-of-the-art security features like SSL encryption to ensure the privacy and protection of their users. All the data provided at the casino is kept safe and sound with minimal risk of breach or any other fraudulent activity. I also recommend players at Golden Tiger to enable SMS and email notifications and set a strong and unique password.

Verdict

Golden Tiger is one of the best online casinos in New Zealand that strives to provide the absolute best to their players. They have been in the business for over 15 years now and are still evolving according to the rapidly transforming standards of online gambling. I experienced it all myself when I signed up at Golden Tiger and was taken to the world of premium online gambling. I had a massive welcome bonus to start my journey with, a VIP program, as well as regular bonuses to enjoy. The gaming catalogue of Golden Tiger was extensive enough to keep me entertained for months and had all types of titles, including slots and live dealer games. The games were optimised, had brilliant graphics, and ran flawlessly on my phone as well.

What makes Golden Tiger an even better choice is that they are fully licensed and secure. With premium customer support available 24/7, you can always get your queries answered and have relaxed gaming sessions. Register now and enjoy the best range of casino games with many other features at Golden Tiger.

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