Official 505 Games Statement Regarding Lab Zero Games
What about guest characters?
We understand that longtime players have been waiting for Guest Characters as well as some Backer-created characters. Regretfully, this additional content will not be added to the game. The IP holder for at least one of the guest characters has backed out and we expect more will follow. The dissolution of Lab Zero means there will be no future development on Indivisible.
What is up with the Ajna Statue for backers?
A remaining physical IndieGoGo Backer reward is the Ajna/Heruka Statue. To support the Backer community, 505 took over this responsibility to ensure fans would get their physical rewards. 505 is paying to produce the statues which are about to enter into production. We will post information about the availability of this reward in due course.
Is the game being removed from Steam, PlayStation, Xbox, etc?
The game will continue to be available for purchase digitally on all current platforms. Physical versions of the game are still available for PS4 and Xbox One in all regions. Physical versions of the game for Switch are only available in Europe and Japan.
Will the North American physical version of the game be released?
Info Updated October 20, 2020:
Indivisible for Nintendo Switch will be arriving at ALL North American retailers starting on Tuesday December 1st.
My backer code doesn’t work / I didn’t get my digital reward, what do I do?
Lab Zero is responsible for all digital Indiegogo rewards and backer issues (except for the Statues and physical versions of the game). Please contact them directly at email@example.com. Please be aware that given their current situation, they may not be able to reply.
I never got my physical game as an Indiegogo Backer, what do I do?
Please submit a ticket at support.505games.com by October 31st, 2020.