Betplay Casino Review

Expert Review

Betplay is a relatively new decentralized casino that has been in business since 2020. The platform offers betting enthusiasts one of the largest collections of premium casino games and a comprehensive sportsbook. However, what makes Betplay stand out is their integration of cryptocurrencies, allowing players to play and bet with digital assets and experience lightning-fast deposits and payouts. This is exactly what made me visit Betplay and open an account. The registration process was super quick; I only had to enter my email and password to start betting and playing right away. The Betplay gaming catalog has over 5,000 games, including slots, jackpots, live games, table games, poker, and more. While their sportsbook is not as diverse as the casino, it has many popular sports and hundreds of markets to bet on.

Betplay has a generous welcome deal for their new users, ongoing promos, and a VIP program for their regular players. Deposits and withdrawals are processed instantly, and the customer support is top-notch. However, Betplay does not have an official gambling license, which worried me a little while playing. I will discuss this more along with all the other Betplay features in this detailed review.

Games: 9.6/10

Betplay has over 5,000 games in their gaming catalog, which is rapidly growing with the constant addition of new and improved titles. They have every single casino gaming category covered, making sure every type of casino player is taken care of. I found slots of different types, megaways, table games, card games, poker, live games, jackpots, and much more at the casino for me to enjoy. Betplay has partnered up with 70+ top game studios to bring all those games and categories. These include Evolution, Hacksaw Gaming, Pragmatic Play, Nolimit City, among others.

Betplay has also done well in terms of user-friendliness and navigation. I never faced a problem finding a particular game or a category, as everything was separated by dedicated sections. There were separate pages for slots, poker, and live games available at the top bar menu of the interface. For the rest of the types, I could use the advanced filter option, which allowed me to choose a game type and a game provider of my choice. Besides that, there was a search bar, which I mainly used to find popular games. I could either enter a keyword there or the exact game name to have it pulled out for me.

To evaluate the games at Betplay in terms of performance, optimization, and overall gameplay, I spent a few days playing different games from different categories. I started with slots, then played Provably Fair games, poker, live games, jackpots, and some poker games. I really liked the demo play option that was available for most of the games. I could play the games in free-play mode with virtual funds to see if that particular title is cut out for me. All the games would initially load up in windowed mode, but I could also enter fullscreen mode for a visually better and more immersive experience. The loading times for the games were quite decent as well, and I never waited for more than a few seconds for the in-game interface to show up.

I played almost 50 games at Betplay, and all of them had a really friendly in-game interface. Detailed guides, pay tables, and customizable wagering options were also available. Most importantly, the gameplay was smooth and lag-free, indicating the games were optimized even for a low-end laptop like mine. I also enjoyed the realistic graphics, premium themes, animations, and the addition of music that made the gaming sessions even more fun. I joined live rooms where live dealers were hosting the sessions. Each live game was live streamed in HD quality. Even though I was using a standard internet connection, the streams never buffered or lagged on my laptop, and I enjoyed the realistic casino gambling experience every time.

Betting: 8/10

The sportsbook at Betplay is pretty good for newbie bettors, but I won’t recommend it to experienced bettors who like to bet on a wide range of sports. The thing is, Betplay has picked only the most popular sports for betting in their sportsbook. While I could bet on soccer, basketball, tennis, e-sports, or volleyball, other sports like cricket, Formula 1, darts, and some others were unavailable. So, it naturally was a turn-off for me; however, I still decided to explore further and check out the live and pre-match betting markets. The left-hand side of the sportsbook was dedicated to all the sports available for betting, the center had all the markets for selected events, and the right side was dedicated to the bet slip.

I first clicked on the in-play betting options, and all of its markets appeared right in the middle of the interface. I could either explore the events by exploring or by searching through the provided search bar. I randomly selected an event and started exploring the available markets. That event alone had over 50 markets that I could bet on. Betplay also provided me with instant score updates, match simulation, and excellent odds.

It was pretty much the same for pre-match betting markets. The only difference was that there were no live updates or simulations; instead, I was provided with a few details like match date and time. I could simply click on any market, and it would automatically add to my bet slip.

And when it came to betslip, I could place several types of bets. I could place a single bet, which is the most popular and straightforward to understand, the parlay bet, also known as multi bet, system bet, and teaser bet. I could also set up my betting preferences, change the odds format, view type, and other factors, and transform the entire experience as I would like.

Bonuses: 8.5/10

Betplay has a pretty good range of bonuses where they offer their players a welcome deal, a few regular promotions, and a VIP program anyone can benefit from. They have one of the best welcome bonuses I have ever received. Betplay offered me a 100% bonus up to a certain amount for any cryptocurrency I top up into my account as my first deposit. I have described below how much you can receive upon depositing a certain cryptocurrency:

However, I had some big concerns regarding the terms and conditions of the welcome bonus that Betplay had set. First of all, I was required to wager the welcome bonus 80 times, which is more than double compared to the industry-standard wagering requirements of 35 times. I was also restricted from playing live dealer and table games to fulfill the wagering requirements, and only the slots had the highest weighting towards wagering fulfillment.

The good thing was that I had 30 days to complete the wagering requirements. I could strategize and play accordingly without rushing and losing my bonus winnings. When you claim a bonus it makes it difficult to withdraw winnings until you have fulfilled wagering requirements, so some players prefer to remove the bonus by asking customer support. However, many players enjoy the additional play time that the bonus offers. Read this article about wagering requirements to determine whether the bonus is something you would like to use.

After I was done with the welcome bonus, I started exploring the ongoing promos at Betplay. While I could not find many, there was a daily rakeback bonus that was deposited into my account every day. There was a 10% weekly cashback deal as well, where I could get 10% back of losses that occurred while playing casino games in the past week. However, the strange thing was that I could not find any promo for sports bettors at Betplay. No welcome deal, no cashback promo, and no boosted odds. Even the VIP program was meant only for casino players, offering them benefits like increased rakeback and cashback rewards, free spins, and more.

Deposits and Withdrawals: 9.7/10

This is where Betplay prides themselves the most: to provide a lightning-fast deposit and withdrawal experience to their users by bringing cryptocurrencies into play. While I appreciate the idea, I had my doubts about whether it would actually be as fast as Betplay claims. So, I had to test the deposits and withdrawals myself and see how everything went. First, I copied the BTC deposit address from Betplay by visiting the deposit section and selecting the Bitcoin lightning network. I then opened my crypto wallet, pasted the provided address, and entered a particular amount to send. My transaction went through almost instantly, and the funds were reflected in my Betplay account right after. The best part was that the same was true for withdrawals, and I received my funds into my crypto wallet within minutes of initiating the transaction.

Betplay also offers users who do not own any crypto assets the option to purchase cryptocurrencies through fiat assets. They have partnered up with a third-party merchant that processes all the fiat transactions and charges a certain fee on every purchase. You can take a look below to see which cryptocurrencies Betplay supports:

Deposit methods

• BTC
• ETH
• XRP
• LTC
• USDT
• USDC
• BNB
• DOGE
• XMR
• TRX
• SHIB
• SAND
• Buy Cryptocurrencies Through Third-Party (Credit/Debit cards, e-wallets, bank transfers)

All deposits are processed instantly at Betplay.

Withdrawal methods

• BTC
• ETH
• XRP
• LTC
• USDT
• USDC
• BNB
• DOGE
• XMR
• TRX
• SHIB
• SAND

All withdrawals are processed instantly at Betplay. I didn't even have to go through any identity verification process like most online casinos require, and was able to get my funds quickly into my account. Another great feature of Betplay is that you can use a VPN to access the casino. Since no identity verification is required, you can play Betplay anywhere, even from a restricted country, if you use a VPN.

Mobile Gaming: 9.5/10  

Mobile users who are planning to join Betplay need not worry, as the platform is compatible with most mobile and portable devices. However, Betplay does not have any dedicated mobile apps on PlayStore and App Store. The only way mobile users of Betplay can bet and play through their phones is by accessing the site from their mobile browser. Betplay’s website is mobile responsive and optimized accordingly, offering a smooth gambling experience to their users. Keeping that in mind, I grabbed my phone, opened the Safari browser, and logged into my account right after visiting Betplay. I also had the option to sign up from scratch, but I skipped it as I already had an account. All the banking features were available, including deposits, withdrawals, and crypto purchases through third-party. I could also access my account preferences, bonuses, support staff, or do anything else I wanted without compromising on my experience.

To assess the mobile gaming experience at Betplay, I visited the casino and started exploring different titles. I not only played slots but poker, jackpots, table games, and a few provably fair games to assess how they would perform. I noticed no difference in loading times, visual details, smoothness, or anything else. The games loaded quickly, the interface appeared right after, and I could easily place bets, navigate through in-game options, and enter fullscreen mode for all the games. The gameplay was also smooth and sound, there was no lag, and the games were never unresponsive. I also loved the detailed graphics on my compact mobile screen paired with the engaging music and animations, which made the environment even better.

I then visited the sports betting section of Betplay from my mobile and scrolled through different events. The whole interface was similar to the desktop version, and I could check out individual markets, live matches, and pre-match betting markets. The live events had detailed statistics, just like they were available on my laptop. The pre-match betting options only had the available markets for them, which I could select, add to my bet slip, and place the bet. Even though I was on my phone, I could still manage my bet slip like a pro and place single, multi, system, or teaser bets with ease. I could also change the betting preferences and set up the interface just like I wanted.

Customer Support: 9.1/10  

I loved the customer support at Betplay, as it was fast, efficient, and professional. However, I would have loved it more if there were more than one way to get in touch with the support staff. The only way I could contact the staff was to connect with them through the live chat option. There was no email provided, no social platforms, or a contact form to fill out. I decided to test out the live chat and started asking the support team some questions. Most of the time, an agent connected with me instantly as soon as I clicked on the live chat button; other times, I had to wait for a few minutes for someone to connect. As for the problem-solving capability, the agents were trained and professional and knew exactly how to deal with the users. All my questions were answered and I was provided with prompt solutions. 

Betplay has a separate section for FAQs and terms, allowing users to find information quickly. Both sections have a lot of info regarding the policies of the platform, which I recommend you check out before you use live chat support.

Security and Licensing: 5/10  

I always check that an online gambling platform has been licensed by a recognized licensing party. Unfortunately, Betplay is a casino that does not yet have a license. I got in touch with the support team and had a long chat with them. They assured me that the platform is soon going to be licensed by Gaming Curacao and will be under full supervision by the regulatory party. The only reason I trusted them was that they provided their ownership details, official address, and contact info. I also did not notice any unusual activity, and the platform provided me with a safe gambling experience. But if you don’t want to take chances, I recommend looking at alternative crypto casinos as found in this list.

In terms of security, Betplay was way above their licensing standards. The platform had SSL encryption, 2FA enforcement, multiple communication modes, phone number support, and other state-of-art security measures. I always had full control over my account and also kept track of account activity through my profile settings.

Verdict

After testing Betplay for over a week and using them as my primary gambling platform, I think they are still in their initial phase. The platform is still new and has room for improvement in many of their features. For instance, the sportsbook lacks diversity and can have more sports added to it. The promotions section is pretty decent, but it lacks ongoing promos and deals for the sportsbook. Most importantly, Betplay does not yet have an official license to operate, which they are working on and should get soon.

Besides that, I loved my casino gaming experience at Betplay as it was diverse, entertaining, and hassle-free. I played the games on my laptop and mobile and never had a problem. The graphics were outstanding, the optimization was excellent, and I could play hundreds of games every day without running out of options for months. I also loved how smooth the deposits and withdrawals were, and I did not have to deal with long verification procedures. Overall, Betplay is a decent choice for crypto gamblers, and you can play completely anonymously without any KYC restrictions.

Frequently Asked Questions