Caxino Casino Review Canada

Expert Review

Caxino, making a mark in the Canadian online casino scene, stands out with its extensive range of games and attractive benefits. As a recent addition to the Rootz Limited portfolio, which includes other notable online casinos like Wildz, Spinz, and Wheelz, Caxino continues the trend of excellence set by its sister sites. These casinos have not only met but exceeded expectations, earning a place among the top online casinos in Canada.

The game selection at Caxino is impressive, boasting over 3,000 titles that span popular slots, poker, jackpots, live casino games, and more. The library is continuously updated with new games, keeping the platform fresh and exciting. Caxino’s partnerships with leading game providers such as NetENT, Red Tiger, Microgaming, and Quickspin ensure a high-quality and seamless gaming experience.

Adding to the allure, Caxino welcomes new players with a bonus of $1,000 and 100 free spins, alongside numerous promotions for existing players. The casino also excels in offering a range of convenient banking options, responsive live chat support, and robust security measures. In this comprehensive review, I will delve into all the features, pros, and cons of Caxino, showcasing why it stands as one of Canada's premier online casinos.

Games: 9.6/10

Caxino showcases an impressive collection of over 3,000 premium casino games, regularly updated with new and engaging titles. The platform has established partnerships with top-tier game providers in the gambling industry, including Pragmatic Play, Play N’Go, Evolution Gaming, Red Tiger, NetENT, and Push Gaming. Based on over 8 years of gaming experience, I can confidently affirm the reliability and quality of these providers.

Navigating Caxino’s gaming section is a breeze, thanks to its user-friendly interface. For instance, I used the search bar to look up Microgaming, and all games from this provider were instantly displayed. Players can also search for specific game types to quickly find titles that align with their interests.

The platform’s well-organized interface allows for easy exploration of various categories by simply scrolling through the library. I discovered numerous sections, such as new games, popular games, card games, table games, slots, featured games, and more. This thoughtful categorization not only simplifies navigation but also encourages players to experiment with different gaming options, potentially leading to exciting new experiences.

My experience with Caxino's game library over several days was thoroughly enjoyable, particularly due to the diverse range of themes. The games offered a variety of themes, adding an engaging and novel aspect to my casino experience. Performance-wise, the games were fast, which was particularly impressive given that I was using an older laptop for testing. Despite this, each game operated seamlessly.

I experimented with the full-screen mode, opened multiple games at the same time, and explored various game modes, all without any compromise in performance. Another feature I appreciated was the demo mode. This allowed me to try out games using play money, which was invaluable for testing and getting a feel for a game before spending real money on it. This feature enhanced my experience, providing a risk-free way to explore and enjoy the games on offer at Caxino.

The quality of graphics and interface across all games at Caxino is impressive, but their live casino section truly stands out, offering an immersive experience akin to being in a physical casino. The live games feature professional dealers and croupiers, allowing for real-time gameplay and interaction. I found myself engaging in live chats with the dealers and fellow players, placing bets, and soaking in the authentic casino atmosphere.

While conducting my review, I noticed the absence of an official certification from a private firm regarding game legitimacy. However, I am confident in the fairness and security of Caxino's games, as they are sourced from reputable game providers. Additionally, the casino's regulation and licensing assure its legitimacy. The games at Caxino have an average win rate of 96%, aligning with the industry standard for online casinos in Canada, further affirming the platform's reliability and commitment to fair play.

Bonuses: 9.5/10

I found several bonuses and promotions at Caxino available for new as well as existing players. As a new player, I was welcomed with a generous welcome bonus of $1,000. This can be claimed across your first two deposits, up to $500 per deposit.

Caxino also gives you 100 free bonus spins with your first deposit, as part of the welcome bonus. The free spins are deposited into your account over 10 days, in a set of 10 spins each day.

The welcome bonus at Caxino comes with quite reasonable terms and conditions. The minimum deposit amount to claim the bonus is only $10, and the wagering requirement is set at 35 times. Note that you cannot withdraw your winnings until you have fulfilled the wagering requirements, so if you prefer to withdraw immediately, you can contact Caxino customer support and ask them to remove the bonus before you begin playing. However, most Canadian players enjoy the bonus as it gives more playtime and more chances to win. To understand exactly how wagering requirements work and whether you should use the bonus, read this article.

Caxino's 'News and Offers' section is a great place to find exciting deals. During my exploration, I came across a variety of offers including deposit bonuses, free spins on new games, jackpot opportunities, and tournaments. These promotions can significantly boost your chances of winning by providing extra spins and bonus funds. I suggest regularly checking this section to stay updated on the latest promos and make the most out of your gaming experience at Caxino.

Deposits and Withdrawals: 9.7/10

Caxino offers a wide variety of safe banking options for Canadians to easily deposit or withdrawal at the casino. The minimum deposit amount is only $10, no matter which method you choose.

I made my first deposit at Caxino using my MuchBetter wallet. My transaction was instantly processed, and no fee was charged. I received my funds and the bonus amount in no time and was able to start playing games right away. For the complete list of payment options at Caxino, take a look below:

Deposit methods

• Visa (Min. $10)
• Mastercard (Min. $10)
• MuchBetter (Min. $10)
• Bank Transfer (Min. $10)
• Interac (Min. $10)
• Payz (Min. $10)
• Idebit (Min. $10)
• Instadebit (Min. $10)

All deposits are processed instantly, no matter what payment method you choose.

Withdrawal methods

• Bank transfer (Min. $20)
• MuchBetter (Min. $20)
• Interac (Min. $20)
• Idebit (Min. $20)
• Instadebit (Min. $20)
• Payz (Min. $20)

Withdrawals can take anywhere between 1 to 3 business days to process fully. When initiating my first withdrawal request, I was asked to verify my identity first. After completing the process, I received my funds without any issues.

Mobile Gaming: 9.6/10  

Caxino simplifies the mobile gaming experience by eliminating the need for app downloads or installations. Accessing the casino on a mobile device is straightforward: open a browser, navigate to the Caxino website, and you're ready to go. As an existing user, I logged in effortlessly, but the site also offers easy registration for new players directly from their mobile device.

Once logged in on mobile, the full array of features available to PC users is at your fingertips – this includes a vast selection of games, various payment options, bonuses, and customer support access.

During my gameplay on an older mobile phone, I experienced no issues with lag, stuttering, or freezing. The graphics and visuals were crisp and even appeared sharper on the smaller screen. The mobile interface is well-adapted for easy navigation, allowing for seamless game selection, betting, and full-screen mode engagement.

I also processed a withdrawal request from my phone without any hitches. The mobile platform provides comprehensive functionality, including contacting support, adjusting account settings, and exploring bonus offerings. For the best experience, I recommend using a stable internet connection and an updated mobile browser to ensure smooth gameplay on all Caxino games.

Customer Support: 9.2/10  

Throughout my extensive career reviewing online casinos, I've encountered only a few that offer multilingual customer support, and Caxino is among this select group. To access their support team, the primary method is through live chat. I initiated this by clicking on the chat icon located at the lower-left corner of their website. Impressively, the platform provided a choice of languages including English, French, Norsk, German, among others. Opting for English, my native language, I proceeded to test their service.

Initially, there was a slight disappointment due to a 20-minute wait in the queue before a support agent responded. However, the response I received was prompt and helpful, partially offsetting the initial waiting period. To ensure this wasn't an isolated experience, I tried the live chat again the next day and was promptly connected to an agent without any delay. This variability in response times suggests that while there may be occasional waits, the support service is generally efficient and responsive.

Caxino also has tons of guiding content that you can check out in the website footer. There are detailed articles and informational posts that might help you with any issues, without having to contact customer support.

Security and Licensing: 9.8/10  

Caxino is a notable member of the Rootz Limited casino group, renowned for operating a range of popular online casinos. Rootz Limited is headquartered in Malta, with its registered address within the country. Crucially, the company holds a valid gambling license from the Malta Gaming Authority (MGA), which authorizes it to offer its services in Canada. I have included the MGA certificate for reference below.

In terms of security, Caxino employs robust systems, including SSL encryption, to safeguard user data and maintain the integrity of its platform. I was particularly impressed by the array of account security features available at Caxino. These features significantly enhance user safety, and I strongly recommend enabling them to prevent unauthorized access to your account. These proactive security measures underscore Caxino's commitment to providing a safe and secure online gaming environment.

Verdict

Caxino comfortably earns its place on my list of top online casinos in Canada. It's an ideal site for those who enjoy a vast array of casino games. With a selection encompassing slots, jackpots, table games, card games, and more, Caxino caters to all gaming preferences. What elevates the experience further is the quality of these games, courtesy of the industry's leading game providers known for their unwavering commitment to excellence. My personal experience with the games at Caxino was nothing short of superb – each game played smoothly, was fair, and ensured a safe gaming environment.

In addition to its extensive game library, Caxino also offers diverse banking options and multilingual customer support, enhancing convenience and accessibility. New players are greeted with an attractive welcome bonus of up to $1,000 plus 100 free spins. The registration process is quick and straightforward, with a low minimum deposit requirement of just $10. I encourage you to explore Caxino for yourself and discover whether you enjoy it as much as I did.

Frequently Asked Questions