Disclaimer: Bonuses do NOT apply to residents of Ontario.

Bet responsibly. Players must be 19 years or older to register in Ontario, British Columbia, Saskatchewan, New Brunswick, Newfoundland and Labrador, Nova Scotia and Prince Edward Island. Players must be 18 years or older to register in Alberta, Manitoba and Quebec.





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Win Rate: 97.84%

Payout Time: 1-2 days

Payment methods: Visa, Mastercard, EcoPayz, Interac, Electronic Check, INSTADEBIT, Paysafecard, Apple Pay MuchBetter, Skrill, Neteller

Minimum Deposit: $5

Number of games: Over 500+

Bonuses: Up to $1,600

Wagering requirements: 35x

User Reviews

Overall Feedback: Excellent

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Expert Review

Jackpot City is a popular online casino with over 3.5 million users from Canada and all over the world. Established in 1998, it has been expanding ever since. Jackpot City offers a wide variety of online games, including slots, video poker games, table games, scratch cards, and even live casino games. Our team enjoyed the friendly atmosphere and welcome bonus of up to $1,600, which made us even more excited to try them out. Note that if you live in Ontario you aren't able to claim the bonus; if you are interested, you can read our review on JackpotCity Ontario.

The casino is licensed by the Malta Gaming Authority, making it a reliable and safe choice for Canadians and players worldwide. JackpotCity Casino can be a perfect fit for anyone who loves slot games and is looking forward to an immersive online gaming experience with fair gameplay. In this review, we will tell you everything JackpotCity has to offer.


  • Live dealer casino gives you the feel of a physical casino
  • Minimum deposit of only $5
  • Available for iOS and Android devices as well as desktop
  • Win rate of 97.84%
  • Excellent bonuses and promotions


  • Fewer games than some other online casinos

Games: 9.7/10

The collection of 500+ games at Jackpot City Casino might not be the largest, but they still offer tons of excellent games to play. The games are divided into different categories, and our team tried over 100 games over two weeks and loved every one of them. JackpotCity Casino offers jackpot games, online roulettes, slots, blackjacks, poker, bingo games, and even video poker games. Players can also enjoy regional games that are restricted to their jurisdiction only.

To take things even further, we also checked out the live casino section and found that Jackpot City Casino primarily offers classic live dealer games, which include speed roulette, blackjack, and live monopoly. The best thing about live casinos is that you can play against real dealers in real time without having to worry about fair play or game mechanics.

JackpotCity Casino is certified by eCOGRA for fairness and safety. It has a payout rate of 97.84%, which is exceptionally good and indicates a fair chance of winning.

Pretty much every game we tried had an interactive interface with a user-friendly design. We enjoyed all the games with their amazing graphics, smooth gameplay, and instant bets, and we kept trying new titles that kept us busy for days. Each game also comes with a demo so that you can try it out without using your real money. We also found out that most of the games available at JackpotCity Casino are provided by Microgaming, an award-winning software company that has constantly been innovating.

Bonuses: 9.7/10

  • 1st Deposit - 100% Up To $400.
  • 2nd Deposit - 100% Up To $400.
  • 3rd Deposit - 100% Up To $400.
  • 4th Deposit - 100% Up To $400.

Every new player at JackpotCity Casino qualifies for a welcome bonus of $1,600, which can be claimed with multiple deposits. For your first four deposits on the casino, you can get 100% up to $400, which you can use to play different games. So rather than depositing a lump sum amount at once, make sure to divide your deposit into several chunks. It will help you to get the full benefit of the welcome bonus and claim up to $1,600 for free (that is what we did).

Keep in mind that the bonus can only be claimed within the seven-day account registration process. After that, you will not be able to claim any bonus. Also, the minimum deposit amount to claim the bonus is $10, which we found very low compared to other online casinos.

In order to transfer the bonus to the main account, or withdraw it, players on JackpotCity Casino have to wager their welcome bonus 35x. 

We also joined the Jackpot City Casino loyalty program; for every wager, we were rewarded with points that could be later exchanged for a bonus balance. There are six different loyalty tiers available, and each program offers extra points depending on the tier the users are on.

Deposits and Withdrawals: 9.8/10

JackpotCity Casino offers a wide range of deposit and withdrawal methods. What we like the most is they offer reliable and widely-known payment solutions that are used by millions all over the world. We didn’t have to worry about depositing or withdrawing money into your account, and neither will you.

In fact, we used several payment methods to make deposits and withdrawals, and all of them were fast and secure. And the cherry on top – there was no fee imposed by Jackpot City Casino. Take a look below to find out what payment methods are available and what their limitations are:

Deposit methods

  • Visa/MastercardMinimum $5
  • EcoPayz, Interac, MuchBetter, Skrill: Minimum $5
  • Apple Pay: Minimum $5
  • Neteller, Paysafecard: Minimum $10
  • Electronic Check, INSTADEBIT: No minimum

Withdrawal methods

  • Visa: Minimum $10
  • Skrill, Muchbetter, ecoPayz: Minimum $10

While all deposits are processed instantly, withdrawals usually take 1-2 days to process fully. Also, the banking options vary for users living in different jurisdictions.

Mobile Gaming: 9.4/10  

Jackpot City Casino offers users the convenience and portability of their mobile gaming facility. Our team downloaded and tested their mobile apps, logged in, and played all kinds of games.

All the games are excellently optimized and run smoothly without any problems like lagging, stuttering, or unresponsive UI. The JackpotCity Casino mobile app is available for both Android and IOS devices.

The mobile apps contain all the same features, games, and functions as the web version. Without compromising on anything, you will be able to easily sign up, claim all your bonuses, make deposits or withdrawals, and play games whenever and wherever you want!

Customer Support: 10/10  

We have reviewed hundreds of Canadian casinos, but Jackpot City Casino is among the few that offer quick and professional customer care. The casino has a 24/7 live chat support system that the users can access from their mobile app or desktop web version. Just to test it out, we also had a short chat with one of the live agents, and we were replied to promptly and got the solution to our query.

The multilingual support allows users from different origins to convey their message and get a response easily. Users can also send an email to the support center and have an official get back to them shortly. JackpotCity Casino also provides users with a support area where they can find guides and informational posts regarding the basic functions of the casino and many other crucial aspects.

Security and Licensing: 9.9/10  

Any online casino must be licensed and regulated by the relevant authorities to ensure they provide users with a safe and secure gaming experience. JackpotCity Casino is licensed by the Malta Gaming Authority, a very popular gaming control board that not only regulates online casinos but land-based casinos too. This proves that JackpotCity Casino adheres to all the laws and regulations as per international standards and offers users a safe environment to play in.

But we decided to dig a little deeper into the legitimacy of Jackpot City Casino by verifying their license number. Apparently, the parent company of JackpotCity Casino, Baytree Interactive Limited, is also authorized by the Kahnawake Gaming Commission and has a registered address in Guernsey. The Canadian version of the casino is registered under the name CADTREE Limited and licensed by the Ontario Gaming Commission. 

Jackpot City Casino is certified by eCOGRA, a well-known independent testing agency. In short, you can rest assured that the games on JackpotCity Casino are fair and safe to play.


JackpotCity Casino is a complete package that offers everything that an online casino  in Canada should have. Canadian players registered at the casino can enjoy bonuses, rewards, and a wide variety of games, including slots, table games, roulettes, and much more. With Jackpot City’s convenient and wide variety of banking options, you can make deposits and withdrawals whenever you want.

The casino is safe, regulated, trusted and offers fair play to all users. You can test their games out by playing the demo versions and then start with real money. Go ahead and enjoy an immersive online casino gaming experience with JackpotCity on your desktop or your mobile device!

Frequently Asked Questions

Is Jackpot City Casino safe and legit?

JackpotCity is a safe, licensed, and authorized casino that has been in business for over two decades. It is licensed by the Malta Gaming Authority as well as authorized by the Kahnawake Gaming Commission.

What games can you play at Jackpot City Casino?

JackpotCity Casino offers over 500 casino games. The majority of games consist of popular slots, but users can also find a variety of table games, roulettes, blackjack games, jackpot games, and more.

Is Jackpot City Casino available in Canada?

Yes, JackpotCity Casino is available for Canadian players. Users from Canada can register at the casino, deposit money with the available local methods, and start playing without any restrictions.

About the author 

Peter Clayton

Peter is one of Indivisible Gaming's developers and has been working with us since 2015. When he isn't busy working on an upcoming game, he loves writing about all the games that he has played and tested. His experience in the industry is second to none, and we are grateful to have him on our team.