Lucky Spins Casino Review NZ

Expert Review

Lucky Spins is one of the newest additions to the virtual gambling world, providing Kiwis with a casino gaming experience like no other. I was very impressed with the huge number of games they had on offer, their cutting-edge tech, the top game studios they had partnered up with, and how smooth the entire experience was for me. I could play over 5,000 premium casino games which were spread across all popular gaming categories. There were slots, table games, card games, jackpots, scratchcards, as well as dozens of live games. I could either play the games on my computer or use my mobile phone to play wherever and whenever I want.

Lucky Spins Casino also had some great surprises in their promotions section. I was welcomed with their welcome bonus of $500 and 500 free spins. There were many ongoing promos which I could check out and claim later on. My banking experience at Lucky Spins Casino was pretty hassle-free as well. All the provided payment options were fast, secure, and easy to use. I will discuss everything they have to offer in this Lucky Spins Casino Review for New Zealanders.

Games: 9.7/10

Lucky Spins Casino boasts over 5,000 titles in their game catalogue and their library is constantly expanding with new games added occasionally. However, I was more interested in seeing if I could get a quality gaming experience on the platform instead of just having a pile of unoptimised and sketchy games. As I explored further, I found out that Lucky Spins Casino had partnered up with around 50 of the highest-rated casino game studios on the internet. To name a few, there were games from Wazdan, Microgaming, Play’n Go, Pragmatic Play, Habanero, and even NetENT. This assured that I would get a top-notch and seamless gaming experience at Lucky Spins Casino.

On top of that, all the popular casino gaming categories are covered, ensuring all tastes and preferences are catered to. I could try thousands of slots, mega ways, table games, card games, progressive jackpots, scratchcards, live games, and pretty much everything I could think of. However, if there is one thing I could change at Lucky Spins Casino, it would be their library interface. While different types of games had their separate sections, the interface was missing advanced search and filter features. I could not filter the games by their rating, betting amount, volatility, and other factors which advanced casino players would love to have. Moreover, there was no list of game studios that I could use to filter the games by game provider. On a positive note, Lucky Spins Casino did have a search bar which helped me find some popular titles like Book of Dead, Starburst and others in an instant.

The gaming performance turned out exactly as I expected it to be. Every game I played over the week at Lucky Spins ran flawlessly. The game loading periods were quick, the transitions were smooth, and I could easily navigate through the in-game interfaces. Most of the games had their guides, pay tables, and instructions guiding me on how the game works and in what scenarios I could win. I could enter fullscreen mode, play the games in windowed mode, set up in-game preferences, edit betting amounts, or try different modes wherever possible.

Not only that, the games at Lucky Spins Casino never lagged, felt choppy, or froze during the gaming sessions. I also loved the high-definition graphics, crispy colours, and cheerful animations which made me enjoy the games even more. For players who prefer realism over animations, Lucky Spins Casino has live casino games for them. There were public rooms for baccarat, blackjack, teen patti, wheel spins, and several other types of games. I joined a few of them and all were streamed live to me. Each room had its live agent hosting the session and catering to players’ bets. I could place bets live, interact with other players through chat, and enjoy an almost real-life casino gaming experience from my home.

Bonuses: 9.5/10

I had a pretty exciting start at Lucky Spins Casino, thanks to the welcome bonus that was waiting for me upon signing up. The casino also had several ongoing promotions, weekday deals, jackpots, as well as tournaments that I could participate in. However, I was mostly interested in the welcome deal of Lucky Spins Casino as it offered me a 100% bonus of up to $500 as well as 500 free spins. The bonus was valid only for the first deposit I would make at the casino, and I was also required to keep its terms and conditions in mind.

For instance, the welcome bonus came with a minimum deposit requirement of $20, and the free spins that come with the welcome bonus are deposited in 5 batches of 100 spins, with each batch released after 24 hours. More importantly, the free spins can only be utilised on the game Big Bass Amazon Xtreme. Lastly, I had to wager the welcome bonus, including the bonus amount and the free spins 35 times before I could withdraw my winnings from it. Lucky Spins Casino allowed 7 days to complete the wager, which was long enough for me to fulfil the requirements.

After I was done with the welcome deal, I visited the promotions section of Lucky Spins Casino from the sidebar. I was introduced to their weekday deals, including Monday Money Boost with a $100 reward, mid-week bonuses, weekend deals offering free spins, live game offers, and much more. I could also participate in jackpots and tournaments worth millions at Lucky Spins Casino and try my luck with something more fun and exciting.

Deposits and Withdrawals: 9.8/10

I made several deposits and withdrawals at Lucky Spins Casino and I always had a fast, effortless, and secure banking experience. It was all thanks to the variety of banking options I could choose from. I could use Visa or Mastercard, make a payment with my e-wallet like Skrill or Neteller, or opt for a payment voucher service like Flexepin. Lucky Spins Casino also supports crypto payments and accepts all the popular digital assets including BTC, ETH, LTC, BCH, USDT, and many others.

At that particular moment, the most viable option for me was to make a payment with my bank card. I simply entered my Visa card details, entered the amount, and proceeded with the transaction. The transaction was accepted almost instantly and I got my funds into my Lucky Spins Casino account within seconds. No fee was charged to me and the whole process was hassle-free.

Deposits

• Visa (Min. $20 - Max. $6,000)
• Mastercard (Min. $20 - Max. $6,000)
• Paysafecard (Min. $20 - Max. $100,000)
• Skrill (Min. $20 - Max. $100,000)
• MuchBetter (Min. $20 - Max. $20,000)
• Neteller (Min. $20 - Max. $100,000)
• Flexepin (Min. $20 - Max. $500)
• Cryptocurrencies - BTC, BCH, LTC, USDT, ETH, XRP (Min. $20 - Max. $50,000)

All deposits are processed instantly and are processed free of cost.

Withdrawals

• Direct bank withdrawal (Min. $20 - Max. $30,000)
• Visa (Min. $20 - Max. $10,000)
• Skrill (Min. $20 - Max. $100,000)
• Neteller (Min. $20 - Max. $100,000)
• MuchBetter (Min. $20 - Max. $20,000)
• Jeton (Min. $20 - Max. $20,000)
• Cryptocurrencies - BTC, BCH, LTC, USDT, ETH, XRP (Min. $20 - Max. $50,000)

Lucky Spins Casino usually processes all withdrawal requests within 24 hours, but it may take 3-5 business days to reach your intended account. I received my withdrawal into my bank account within 48 hours. However, I was first required to verify my identity by submitting my official documents. Once I was verified, my withdrawal request was approved.

Mobile Gaming: 9.4/10  

Lucky Spins is a multi-platform online casino that works with desktop computers and laptops, as well as with mobile devices, handheld consoles, tablets, and iPads. However, Lucky Spins Casino does not have any mobile apps and must be accessed from a mobile browser. I recommend using Chrome, Safari, Opera, or any other latest mobile browser for a smoother and faster mobile gaming experience. I used Chrome to access Lucky Spins Casino from my mobile and the site appeared instantly. I could sign up from scratch, or log into my existing account to get started. Upon entering my credentials, I was given access to my account including the funds I had in it and the preferences I had set. Moreover, I could access all the features of the casino from my mobile and have a full-fledged mobile gaming experience. I could make a deposit or request withdrawals, change account settings, contact support, explore bonuses, and most importantly, play any casino game I wanted.

Thanks to the user-friendly interface, I could visit different sections from the top bar or use the search bar to look up games. I played a few slots, and jackpots, and then moved on to the live games to evaluate the overall performance of the games. The games were optimised for mobile devices as well and never lagged or stuttered on my phone. I recommend entering the fullscreen mode to experience the games with better visuals and a more immersive experience. The same was true for live games, as I could easily place bets live even on my mobile. The in-game navigation was easy, there were no loading time issues, and the games never froze in between the sessions.

Customer Support: 9.8/10  

Customer support at Lucky Spins Casino is fast, efficient, and professional. The casino has provided their users with multiple ways through which they can solve their queries or answer their questions. The first way is to check out all the guides and content they have available in their help centre or the FAQs section. I was able to answer every single one of my questions through it and all the information was very detailed and easy to understand. I could even search for a particular issue and related articles would pop up in front of me.

The second option was to get in touch with the officials through live chat support available at the bottom of the sidebar. I was first connected with an AI bot to help me out. I was not satisfied with the AI bot’s answers, so I requested a live agent and was connected to one within seconds. The live agent was friendly, professional, and provided quick and helpful answers that resolved my issues.

Lucky Spins Casino also has email support. However, the reply time may take a few hours, so it might not be the quickest way to contact the support team.

Security and Licensing: 9.7/10  

I didn't have any complaints about security and licensing at Lucky Spins Casino as the platform made sure to do everything the right way. Lucky Spins had a valid gambling licence, a physical location, certifications, and all the crucial security protocols. Lucky Spins Casino has a licence from the Curacao Gaming Control Board. I was even able to find the official licensing certificate which I have also attached below for the readers to verify. Lucky Spins Casino operates under their parent company White Star B.V., which has a valid registration number as well as a registered address in Curacao. In case of any concerns, I could always get in touch with the support team to have my questions answered with transparency.

Lucky Spins Casino utilises SSL encryption, ensuring all the private data on the site is safe and secure. I could also set up my authentication preferences, enable SMS and email notifications, or keep track of my account activity through the transactions tab. Lucky Spins Casino also requests all of their users to verify their identities which is another great step to reduce the risk of fraudulent activity on the platform.

Is Lucky Spins Casino legit?

Lucky Spins is a legitimate online casino that operates with transparency under a valid gambling licence. The casino has operated smoothly for over two years now and they are still going strong without any issues reported by the gambling community. I also double-checked the licence of Lucky Spins, made sure they had a valid company address, verified their security protocols, and everything was as it should be.

You can trust Lucky Spins Casino and enjoy a massive variety of casino games with exclusive bonuses in a single place.

Verdict

Lucky Spins is definitely up there with the best online casinos in NZ. There were many things that I loved about Lucky Spins, including their gigantic gaming library with over 5,000 games and generous bonuses. I played the casino games of Lucky Spins on my laptop as well as on my mobile and had a flawless experience on both devices. I also claimed the welcome bonus, played in tournaments, enjoyed weekday deals, and tried my luck with the jackpots that were available at Lucky Spins.

I also found it easy to make deposits and withdrawals at Lucky Spins. All the latest banking options were offered to me. I also had no complaints regarding the customer support of Lucky Spins, their licensing, or the security protocols they had implemented. Overall, I recommend checking out Lucky Spins for yourself to see if it's a casino you enjoy.

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